Mindler UK (formerly ieso UK) Omdömen 

747
•
TrustScore 4.5 av 5

4,3

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Absolute terrible Company !! Customer service is email only with minimal/reluctant engagement- feels like talking to AI. Only added to my issues, but hey, still looking to charge a fee when they had... Se mer

Betygsatt 5 av 5 stjärnor

To my Therapist: Thank you – so much – for everything. For the steady, safe space you held for me; for helping me untangle everything that felt so overwhelming; for guiding me to see the strength and... Se mer

Betygsatt 5 av 5 stjärnor

I felt understood and my feelings were validated in such a way it enabled me to stop procrastinating on tasks I found emotionally triggering. My therapist shone a light on the gaps in my thinking and... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

CBT referral by the NHS to help with OCD. Using the IESO portal is very straightforward, appointments are made, reminders sent. Having open access your 'online therapy room' to see documents and vie... Se mer

Företaget har svarat

Företagsinformation

  1. Psykiatriska hälsovårdstjänster
  2. också i
  3. Psykiatrisk mottagning
  4. Psykolog

Skrivet av företaget

We deliver high-quality, online CBT (cognitive behavioural therapy) to NHS patients in many parts of the UK experiencing common mental health problems.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

747 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(747)

13 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I was so impressed with this service

I was so impressed with this service. Not only was my request dealt with quickly and efficiently but I was matched with the perfect therapist. My therapist helped me come back from the darkest place I had ever been and I am so thank you. I would 100% recommend this service

25 augusti 2022
Omdöme utan inbjudan
Logotyp för Mindler UK (formerly ieso UK)

Svar från Mindler UK (formerly ieso UK)

Hi Sharon,

Thank you for leaving us such a positive review.

I'm so glad to hear that you had a great experience with ieso and that you benefitted so much from our service.

We wish you all the best for the future.

Sophie, ieso

Betygsatt 5 av 5 stjärnor

Help with Anxiety

I self referred myself due to anxiety. I needed help to overcome this. I was placed with a counsellor who was very knowledgeable in his job and we worked together where he listened to my needs and issues and I felt comfortable in doing so. He gave me reading materials to help me through my therapy which became an extra benefit. I was able to message him after therapy hours if I had any difficult times and he replied back. My therapy with him was so encouraging and I became emotionally better in myself and gained positive and confidence in everyday situations. The service was easy to use and I would definitely recommend to anyone who needs CBT !

22 augusti 2022
Omdöme utan inbjudan
Logotyp för Mindler UK (formerly ieso UK)

Svar från Mindler UK (formerly ieso UK)

Hi Kim,

I am so glad you are feeling more positive and confident; thank you for taking the time to let us know.

I hope you are still reaping the benefits of the work you did with your therapist, and I wish you all the very best of luck with all that comes your way.

Sophie, ieso

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, I would recommend this to anyone, the empathy and patience is of a very high standard

29 september 2022
Omdöme utan inbjudan
Logotyp för Mindler UK (formerly ieso UK)

Svar från Mindler UK (formerly ieso UK)

Hi Linda,

Thank you for leaving us such a lovely review.

I'm so glad to hear that you would recommend our service to others and that you had such a positive experience with ieso.

All the best,

Sophie, ieso

Betygsatt 5 av 5 stjärnor

Really great experience

Really great experience. Was great to talk to someone once a week who listened and actioned your worries and anxieties with tasks for the week and how to over come them. I am in a much better place and have been given the resources and information to carry on by myself

14 maj 2022
Omdöme utan inbjudan
Logotyp för Mindler UK (formerly ieso UK)

Svar från Mindler UK (formerly ieso UK)

Hi Alfie,

Thank you for taking the time to write this review for us.

It's wonderful to hear that your therapy with ieso has helped you so much and that you felt heard by your therapist.

We wish you all the best for the future.

Sophie, ieso

Betygsatt 5 av 5 stjärnor

Excellent mental health guidance …

Carefully and sensitively discussed issues and have lots of insightful and relevant advice . Notes too. Future self management ideas also very beneficial.
Writing the conversation makes you really think about what you’re saying and you can think more . .

16 september 2022
Omdöme utan inbjudan
Logotyp för Mindler UK (formerly ieso UK)

Svar från Mindler UK (formerly ieso UK)

Hi Mrs Fuller,

Thank you for writing such a positive review about ieso.

I am delighted to hear that you found the CBT helpful and have tools for the future.

We wish you all the best.

Sophie, ieso

Betygsatt 4 av 5 stjärnor

Definitely worth a try...

I was quite sceptical at first as I've been used to having therapy by phone and not behind a screen.
But it was easy to use and my therapist guided me throughout my time.
I would definitely give it a go as i have found it helpful and i have found a new ease of confidence as i have been struggling with social anxiety.
Its also nice to know that that you can come back if you are struggling again or have a relapse.

16 september 2022
Omdöme utan inbjudan
Logotyp för Mindler UK (formerly ieso UK)

Svar från Mindler UK (formerly ieso UK)

Hello,

Thank you so much for taking the time to write this review.

I'm so glad you found the service to be supportive and easy to use.

We wish you all the best.

Sophie, ieso

Betygsatt 5 av 5 stjärnor

Was sceptical at first but so glad I…

Was sceptical at first but so glad I self referred. The website is very straightforward to use and it was very easy to find an appointment day and time to suit me. My therapist was very understanding and knowledgeable. I feel a lot better and more equipped to manage my anxiety and OCD going forward. Would highly recommend.

27 augusti 2022
Omdöme utan inbjudan
Logotyp för Mindler UK (formerly ieso UK)

Svar från Mindler UK (formerly ieso UK)

Hi Sarah

Thank you for writing to us on here.

I am delighted to hear that you found the website easy to use and that you feel more equipped following on from the therapy.

Wishing you all the very best for the future.

Emma - ieso

Betygsatt 5 av 5 stjärnor

Therapist make you feel at ease

Really helped me by giving me tools to cope with my anxiety and panic attacks and the reasoning behind what happens. Really good that you can do the therapy at your own convenience somewhere where you feel comfortable. Really easy to chat using online texting withe the therapist, they were really understanding and made you feel at ease.

26 augusti 2022
Omdöme utan inbjudan
Logotyp för Mindler UK (formerly ieso UK)

Svar från Mindler UK (formerly ieso UK)

Hi Rachel

Thank you for taking the time to write to us on here.

I am glad that the clinician was able to help you and made you feel at ease.

I wish you all the very best for the future.

Emma - ieso

Betygsatt 5 av 5 stjärnor

I found this service was very good

I found this service was very good. The therapist was friendly, positive and encouraging. I was given lots of useful strategies and activities which helped emmensly. The therapist gave very supportive feedback which instilled a lot of confidence.

19 augusti 2022
Omdöme utan inbjudan
Logotyp för Mindler UK (formerly ieso UK)

Svar från Mindler UK (formerly ieso UK)

Hi Linda,

Thank you for taking the time to write us this lovely review.

I'm so glad to hear that you had a positive experience with ieso, and that your therapist was supportive and helpful.

We wish you all the best for the future.

Sophie, ieso

Betygsatt 4 av 5 stjärnor

Self referred

I referred myself after months of struggling with depression and general life. ieso got back to me quickly and within a couple of wks I had my first appointment. Alas a communication error meant that appointment was missed, not by me. However another was scheduled quickly. Discussions gave me an insight to how I deal with things, and I was guided the whole way. My therapist was great too and I felt we were a good match. I've still a way to go but I would put yourself forward, you have nothing to lose. Good luck

11 augusti 2022
Omdöme utan inbjudan
Logotyp för Mindler UK (formerly ieso UK)

Svar från Mindler UK (formerly ieso UK)

Hi Vicki,

Thank you very much for taking the time to leave your review.

I am delighted to hear that we could help you and that you are feeling better. I'm also so pleased to hear that overall you had a positive experience with your therapist.

All the very best for what the future holds for you.

Sophie, ieso

Betygsatt 5 av 5 stjärnor

Great service the people are really…

Great service the people are really kind and understanding

4 augusti 2022
Omdöme utan inbjudan
Logotyp för Mindler UK (formerly ieso UK)

Svar från Mindler UK (formerly ieso UK)

Hi Andrea,

Thank you for taking the time to leave us this review.

I'm so pleased to hear that you had a great experience with ieso.

All the best,

Sophie, ieso

Betygsatt 5 av 5 stjärnor

don't hesitate. a superb help

my contact was professional, empathetic, thoughtful and a great help. i can't fault the experience i had. feeling so much better after using ieso. thank you.

4 augusti 2022
Omdöme utan inbjudan
Logotyp för Mindler UK (formerly ieso UK)

Svar från Mindler UK (formerly ieso UK)

Hi Andrew,

Thank you for taking the time to write us such a positive review.

I'm so glad you found the service to be supportive and helpful, and that you're feeling much better now.

We wish you all the best going forwards.

Sophie, ieso

Betygsatt 5 av 5 stjärnor

Supportive and trustworthy

The service is supportive and provides support according to your needs.

1 augusti 2022
Omdöme utan inbjudan
Logotyp för Mindler UK (formerly ieso UK)

Svar från Mindler UK (formerly ieso UK)

Hello,

Thank you for your feedback; it is very much appreciated.

I'm so glad to hear that you found ieso to be supportive and hope that it has helped you.

We wish you all the best for the future.

Sophie, ieso

Betygsatt 5 av 5 stjärnor

Very helpful without pushing

Very helpful without pushing, felt like I was talking to a friend rather than a professional

1 augusti 2022
Omdöme utan inbjudan
Logotyp för Mindler UK (formerly ieso UK)

Svar från Mindler UK (formerly ieso UK)

Hi Tracy,

Thank you for taking the time to leave us feedback.

I'm so glad you found the service supportive and helpful. We wish you all the best.

Sophie, ieso

Betygsatt 5 av 5 stjärnor

My experience was great

My experience was great. I contacted them and they contacted me back quickly and provided me with the help I needed. They listened to me and gave me the tools to improve with what I'm struggling with.

28 juli 2022
Omdöme utan inbjudan
Logotyp för Mindler UK (formerly ieso UK)

Svar från Mindler UK (formerly ieso UK)

Hi Gabriela,

Thank you very much for leaving your feedback.

I am so glad you had a good experience of therapy with ieso, and that you now have tools to help you.

We wish you all the best for the future.

Sophie, ieso

Betygsatt 5 av 5 stjärnor

Just as good as speaking in person

Just as good as speaking in person, in fact better as you can fit it in to your schedule and get comfortable without the added pressures.

22 juli 2022
Omdöme utan inbjudan
Logotyp för Mindler UK (formerly ieso UK)

Svar från Mindler UK (formerly ieso UK)

Hi Helena,

Thank you very much for taking the time to leave us a review.

I am so pleased to hear that you have had a good experience using online CBT.

All the very best,

Sophie - ieso

Betygsatt 5 av 5 stjärnor

This service is amazing

I accessed this service when I needed help. The whole process was amazing from start to finish. My therapist helped throughout the process and gave me the information, knowledge and resources for me to make postive changes to my life and help with the issues I faced.

17 juli 2022
Omdöme utan inbjudan
Logotyp för Mindler UK (formerly ieso UK)

Svar från Mindler UK (formerly ieso UK)

Good morning,

Thank you so much for taking the time to leave us such a wonderful review.

I'm so glad to hear that your experience with ieso was excellent, and that you've been able to make some positive changes with help and guidance from your therapist.

We wish you all the best for the future.

Sophie - ieso

Betygsatt 5 av 5 stjärnor

It’s never going to work.

The journey was not easy. It’s hard to open up and get all the muck out out your head.
Worry stress depression.
My Therapist was a saint and a devil. A priest whom exercised my brain.
And my best friend. I really opened up and learned so much about myself.
I was given tools to carry on after my treatment.
Thank you Ieso and the NHS who funded my treatment.

7 juli 2022
Omdöme utan inbjudan
Logotyp för Mindler UK (formerly ieso UK)

Svar från Mindler UK (formerly ieso UK)

Hi Martin,

Thank you for leaving us this review; it is very much appreciated.

Therapy can indeed be a hard journey, but I'm so glad to hear that it has helped you learn more about yourself. We wish you all the best for the future.

Sophie - ieso

Betygsatt 5 av 5 stjärnor

Having troubles? Seek help... support is just a call away.

I Have been having therapy for anxiety and depression following many losses. High intensity therapy gave me the information and tools to work through my troubles and change my thought processes by completing worry diaries, understanding CBT, realising my beliefs about worry and anxiety were mistaken and to change my thinking. I am now in a much better place. Socialising, opening up, and generally enjoying life again. Without the support from IESO this would never have been possible. Big thank you to the two therapists assigned to me, and to the community nurse for advising me to do a self-referral.

7 juli 2022
Omdöme utan inbjudan
Logotyp för Mindler UK (formerly ieso UK)

Svar från Mindler UK (formerly ieso UK)

Hi Debbie,

Thank you for taking the time to leave us this lovely review.

It's wonderful to hear that your therapy with ieso has helped you in such a positive way and that you're enjoying life again.

Sophie - ieso

Betygsatt 5 av 5 stjärnor

My therapist was really good at getting…

My therapist was really good at getting to the bottom of my problems to do with general anxiety and helping shape my behaviours/belief’s for the better. I had a very positive experience and would recommend the platform to anyone, particularly those who like me struggle to open up.

5 juli 2022
Omdöme utan inbjudan
Logotyp för Mindler UK (formerly ieso UK)

Svar från Mindler UK (formerly ieso UK)

Hello,

Thank you for leaving us such a lovely review; we really appreciate it.

I'm so glad you had a positive experience with ieso and were able to explore your emotions with your therapist.

We wish you all the best for the future.

Sophie - ieso

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