Idiya Omdömen 

126
•
TrustScore 2 av 5

2,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Ordered close to $500 worth of products with 4-6 week max wait time and after a lot of follow up from my end, received part of the order over 3 months later as the order wasn't made properly the first... Se mer

Betygsatt 1 av 5 stjärnor

Order "in stock" items on 22 March. Got instant receipt for payment but it's now 20 April and despite repeated emails and messages I've received no information on when I might actually receive my good... Se mer

Betygsatt 5 av 5 stjärnor

We ordered our outdoor piecce, awaited confirmation paid and went to pick up over Waitangi Weekend. We aere greeted at pick up location in Pokeno, no issues, friendly service, arrived home unpacked... Se mer

Betygsatt 5 av 5 stjärnor

Ordered on a Tuesday afternoon and received on Sunday morning! Speedy delivery for such a large item considering I'm located in a small rural town. Called to query delivery timeframe as they use their... Se mer

Företagsinformation

  1. Heminredningsaffär
  2. också i
  3. Barnmöbelbutik
  4. Leverantör specialtillverkade möbler
  5. Möbelaffär
  6. Möbelgrossist
  7. Sovrumsmöbler

Skrivet av företaget

Furniture and household goods online retailers & warehouse. Stocking IKEA and other brands. We offer a wide range of home category products such as sofa sets, sofa beds, beds, shelves and much more!


Kontaktuppgifter

2,1

Dålig

TrustScore 2 av 5

126 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,1

Alla omdömen

(126)

1 omdöme under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Avoid this company

Avoid this company. I placed an order for a bed on 28th May 2021. The website stated that the bed was backordered and would take a few weeks to be shipped over, so I was prepared for that. On 16th June I received an email saying the bed had been shipped by IKEA. On 31st July I received an email saying "Your Order has been shipped through our own truck . You will receive it soon" and when tracked the order appeared to be out for delivery. I arranged my plans to be home for the day, but the bed never arrived. I phoned Idiya and a stressed employee advised me that they couldn't find part of the bed (I think - she was difficult to understand). She promised to keep looking and phone me in 2 days with an answer. I heard nothing until a week later when I received an email saying they didn't have the bed at all, they had attempted to get another one sent from overseas but their supplier had none in stock. They offered me the bed in another color or a full refund. I then learned via email that the container had originally arrived from overseas on 16th June and it didn't contain the bed. They elected not to communicate with me, but to wait until another shipment arrived. I would have preferred to be advised of the situation and offered a refund at this point, so I could order the bed from another supplier. Ultimately, they've had over $1000 of my money since 28th May and haven't been able to provide the product. I feel they didn't communicate well. They have not apologized for the situation or offered any sort of compensation for mucking me around. I get the impression this sort of thing happens frequently with this company. I regret placing the order through Idiya. There is another company (I won't name them but easy to find online) who also import Ikea furniture, who I have had good experiences with. I ordered through Idiya because the delivery cost was slightly cheaper, but I now regret this as it has been a complete waste of time. I advise anyone considering ordering IKEA furniture to use another company.

16 augusti 2021
Betygsatt 5 av 5 stjärnor

Djungelskog!

Djungelskog!

Product was exactly as expected. Only wish that they shipped to the whole of NZ regardless of whether you shop from the North or South Island store.

13 augusti 2021
Betygsatt 3 av 5 stjärnor

Communication Breakdown

Pretty guttered the bed I ordered was sold out and I now have to wait for it to be restocked. Was offered other beds and also a refund which was cool. Also, I had to ring idiya to find this out. No one notified me.

9 augusti 2021
Betygsatt 5 av 5 stjärnor

purchasing online was very efficient…

purchasing online was very efficient and simple. delivery is today, i was expecting to wait a couple weeks but communication with my order has kept me up to date and has been very helpful. i’m very pleased at how quick this was. Very happy with my experience.

6 augusti 2021
Logotyp för Idiya

Svar från Idiya

Thank you so much. Your appreciation means a lot to us.

Betygsatt 4 av 5 stjärnor

Service was satisfactory

Service was satisfactory, would be giving 5 stars if it wasn't for a small inconvenience of one small item missing and one component slightly damaged. However new replacement parts where sent via courier promptly.

5 augusti 2021
Betygsatt 5 av 5 stjärnor

Really impressed with ease of the…

Really impressed with ease of the buying process and outstanding delivery service! The bookcase was easy to put together only requiring 2 people at the end. It looks really nice and surprisingly accurate from product description. Only comment is the skirting cut out could be higher to reflect older home skirtings, but not a major. Very pleased. Thank you.

3 augusti 2021
Logotyp för Idiya

Svar från Idiya

thank you so much

Betygsatt 1 av 5 stjärnor

Failed to deliver

Ordered and paid for 3 months ago. Was promised delivery several times. Turns out they don’t have it.
They apologised and refunded my delivery costs but I have to wait another couple of months for delivery and way too much false assurance.

1 augusti 2021
Logotyp för Idiya

Svar från Idiya

Hi , I am really sorry for your experience.
But it happened because of lack of communication within our departments .

Betygsatt 1 av 5 stjärnor

Best Comms

Received confirmation email, nothing else, just a confirmation email. Wouldn’t have a clue what’s happening with my order as everytime I try to track my order it says processing. Poor communication.

16 juli 2021
Betygsatt 5 av 5 stjärnor

Quick delivery great service!

This was new slats and frame to insry into ikea slat bed.the old slts were cheap and just sat on the bed frame.the nee slat bed has rubber mounts and precision slats with different gradings.
It slotted straight into the existing bed frame and is about 50mm higher.
A great upgrade st a very reasonable price and took anout 1 hr to assemble and install.
Purchase confirmed in minutes and despatched. same day.rxcelkent all round

9 juli 2021

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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