Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Företagsinformation

  1. SEO-tjänster
  2. Reklambyrå
  3. E-handelslösningar
  4. Internetmarknadsföring
  5. Digital marknadsföringsbyrå
  6. Webbdesigner

Skrivet av företaget

Pure SEO is a Google partnered digital marketing agency. Our award-winning team of certified specialists delivers search engine optimisation, search engine marketing, conversion rate optimisation, analytics, content creation, social media, and a range of internet marketing services. We help brands connect with their audience and fully utilize the promise, power, and potential of the web.


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

17 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Good Luck with your deals...

Review of Pure SEO’s Service for rhinos.co.nz
David Cao | 021 226 7800
I signed a 12-month SEO contract with Pure SEO for our domain rhinos.co.nz in February 2023. After investing $46,414 GST inc over 14 monthly payments (Mar 2023–Mar 2024), I’m extremely disappointed by their unprofessional service and zero return on investment:
1. Unauthorized Rate Increase
We initially agreed to pay $3,312 GST inc per month.
After five months, Pure SEO quietly raised the fee to $3,772 inc—with no advance notice or explanation. I have all the email evidence, should anyone need proof.
2. Rigid Cancellation Terms with No Value
Despite a 12-month contract, Pure SEO enforces a “3-month billing written notice to cancel” clause (per their own email).
3. No Tangible Traffic Improvements
After 12 months of “SEO work,” our Google Analytics data shows no meaningful uplift in sessions, users, or conversions.
We’ve saved all screenshots as evidence of their lacklustre performance.
4, Aggressive, Unlawful Debt Collection
When we challenged the overbilling, Pure SEO passed our account to a Debt Collection company Baycorp.
Baycorp sent a 14-day demand including 7 days for post-mail, pressuring us to pay invoices without lawful basis. This felt like harassment rather than a professional resolution.
Summary
Pure SEO locked us into inflated fees, failed to deliver any SEO improvements, then threatened us with aggressive debt‐collection tactics. I cannot recommend their services to any business that actually values transparency, accountability, and real results.
Good luck if you choose to work with them.

27 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent SEO Support

Excellent SEO Support! We've been working with PURE SEO for about a year, and they've been great throughout. Good communication, timely delivery of content, and brilliant support when required. Would definitely recommend them.

6 januari 2025
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Betygsatt 5 av 5 stjärnor

Great team, great results

We have been working with PureSEO for over a year and have had exceptional results. Michael and Tama have been great in crafting a strategy, executing on that and making recommendations that have significantly increased our organic reach. Would definitely recommend!

9 december 2024
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Betygsatt 5 av 5 stjärnor

Pure SEO delivered excellent results

Pure SEO delivered excellent results. We engaged the team to support our national not-for-profit redevelop our Google ads approach and shift to G4. They were incredibly knowledgeable, helpful and went out of their way to find solutions for some quite 'out of the box' queries. The ads campaign they developed for us is exceeding our expected benchmarks and we are seeing excellent results. Our team would not hesitate to recommend Pure SEO.

1 december 2024
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Svar från Pure SEO

Thank you for your review. We really appreciate the partnership with CCS Disability Action.

Betygsatt 1 av 5 stjärnor

A VERY BAD EXPERIENCE .I WAS CONNED AND…

A VERY BAD EXPERIENCE .I WAS CONNED AND THEN CHARGED FOR ABSOLUTELY NO RESULT .BE AWARE!

12 november 2023
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Svar från Pure SEO

Dear Dinah,
We are sorry you have chosen to place a 1* review about Pure SEO.
At Pure SEO we have the ethos of 'doing the right thing'. We are a family owned Kiwi company that strives to provide the best possible service we can. Therefore we would like to publicly respond to this negative review with our perspective of this:
• You signed as a client at Pure in October 2022 for Google Ads.
• In November 2022 The Campaign was sent for approval along with a further request for additional details.
• In total as a business we have spent 25 hours working on your account, yet we have yet to receive any payment whatsoever from you.
• In November you informed your account manager that you had sold the business and that we should stop undertaking any work. We did as instructed and let you out of your contract as we believe that was the right thing to do.
• Having still received no payment for the work undertaken our accounts team attempted to work with you in respect of the outstanding account.
• After many failed attempts we decided to involve an independent to look at the situation and make a ruling one way or the other (Disputes Tribunal).
• As you know the Tribunal found in our favour because you had not honoured your side of the agreement.
• Despite this ruling there was still no payment made, therefore we agreed to let the Disputes Tribunal recover the money via debt collection.
• We understand that happened this morning and is what stimulated your negative review.
• We believe in a fair days pay for a fair days work.
In summary; You instructed us to build a Google Ads campaign which we did. Your situation changed so you did not action campaign. We let you out of your contractual obligation because it was the right thing to do. You never paid any bills, eventually the only option to us was to escalate the matter. An independent adjudicator gave a judgement in line with everything outlined and still no payment was forthcoming. The Tribunal sent a debt collector today resulting in you posting a horrible review claiming we conned you!

At Pure SEO, we are committed to providing professional and transparent service. In this case, we completed the setup of your Google Ads campaign as agreed, though you later chose not to make the campaign live due to changes in your business circumstances.
We remain focused on delivering quality service tailored to each client’s needs, and we wish you all the best in your future endeavors

Betygsatt 5 av 5 stjärnor

Helping us export to the UK, US and Australia

Using Pureseo for Google advertising for our e-commerce store. We are based in New Zealand but shop to Australia, UK and US.
Setting up our shopping feed for Google and swing the results we get from Pure makes us wish we had done it sooner.

1 september 2022
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Betygsatt 5 av 5 stjärnor

Ethical business shown by their actions during Covid

We have worked with Pure SEO before Covid. Being in the tourism industry we lost almost all our revenue. Despite being contracted to pay, Pure SEO bent over backwards to help us (even though we could not afford to pay them).
Our revenue is now coming back and we are delighted to engage Pure SEO to run our Google campaigns again.

20 juli 2022
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Betygsatt 5 av 5 stjärnor

Great company to work with

Great company to work with. We are only using them for SEO for our hotel group.
They managed to get our websites re-indexed after the website developer made a mistake when they made the website live.
The growth over the past 6 months has been much needed after Covid. Thank you

17 maj 2022
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Betygsatt 1 av 5 stjärnor

Really bad experience with this…

Really bad experience with this company. I worked with them for over 9 months and had absolutely no change to my SEO and landing page visits. They did not familiarise themselves with my brand or products and used poor quality backlinks. Super disappointing

11 maj 2022
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Svar från Pure SEO

Hi Laura,

It seems like you are placing negavive reviews about our company all over the internet! I understand you have been called by Kyle and had a chat. To reiterate how we reponded on other platforms:

Hello Laura,

Thank you for taking the time to review us, we are sorry we did not meet your expectations in 2020.

We did explain when you signed with Pure that SEO takes time to have an effect. You signed up on our lowest possible package and requested a cancellation a couple of months in, despite our advice that a minimum of 12 months was required for what you wanted to achieve.

In total you only had 6 months of SEO work completed. With a website like yours and at the level of investment you committed to, it is almost impossible to produce good results in the timeframe you gave us (without using black hat methods - something we do not do at Pure).

At every stage we did say that you need to commit to a minimum of 12 months to start to really see a benefit.

If you would like to discuss this further our CEO Richard is happy to have a chat with you. Please call 0800 SEARCH or email info@pureseo.com

Wishing you the best.

The Pure SEO family

Betygsatt 5 av 5 stjärnor

Thank you Pure SEO

Richard and the Team at Pure SEO are knowledgeable, skilled, professional and pull out all the stops to make the near-impossible happen. What we had was a big ask, and they delivered in full, on time, and with a good dose of helpful advice on the side. Thank you, Pure SEO, you are our heroes too!!!

18 oktober 2021
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Svar från Pure SEO

Thank you for taking the time to place a review Heather. We love working with you and the David Awards helping to elevate small businesses in New Zealand.

Betygsatt 5 av 5 stjärnor

Excellent and Bespoke Service

Lauren has been an amazing help to us, ensuring our Google Ads are performing well and website content is optimized. The overall process with her and PureSEO has been easy and we've felt like a priority to them - very important!

7 december 2020
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Svar från Pure SEO

Thank you Rebecca for taking the time to place a review. We really value your business.

Lauren is awesome - we are lucky to have her.

Betygsatt 5 av 5 stjärnor

Efficient and Effective

We have been with PureSEO for about three months. Throughout my experience so far, Nicolas has been helpful, efficient and easy to communicate with. They have been able to adjust to our changing needs and go above and beyond to help me get the changes we need to be implemented. We are already starting to see an increase in some of our certain goals and I am looking forward to where PureSEO can take us in the coming months.

10 november 2020
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Svar från Pure SEO

Dear Rosa,

Thank you for your review! We really appreciate it.

Nick really enjoys working with you.

The Pure SEO Family

Betygsatt 5 av 5 stjärnor

We have been using Pure SEO for about 3…

We have been using Pure SEO for about 3 years now and have had a great experience. The reports are easy to understand and the account managers are super helpful. Any transition with account managers has always been smooth and well communicated. We have also seen great increases in our search rankings for our key words.

9 november 2020
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Svar från Pure SEO

Thank you for taking the time to review us - we love working with you!

The Pure SEO Family

Betygsatt 5 av 5 stjärnor

Amazing Company

We had an amazing session with them. Pure SEO provided a wealth of relevant information that we can immediately implement into our business. Facilitators were knowledgeable and patient. We would highly recommend their services to anyone.

27 oktober 2020
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Svar från Pure SEO

Thank you for placing the positive review about us. Love working with people who produce the quality that you do at Nicholas Jermyn Shirtmakers

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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