Idearock Omdömen 

419
TrustScore 1 av 5

1,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Absolutely appalling, should be shut down for advertising something then sending something which is nothing like the advert. Bought a Godzilla advent calendar from them for £29.99 for my 7 year old,... Se mer

Betygsatt 1 av 5 stjärnor

As usual have to give one star to continue. Absolutely a joke. Of course where it comes from says everything. DO NOT buy anything from this company. Total scam

Betygsatt 1 av 5 stjärnor

Ordered a godzilla advent calendar which should have little figures what the sent was a calender containing flat bits of plastic with some picture of godzilla which isn't clear. Contacted them on 1st... Se mer

Betygsatt 1 av 5 stjärnor

Avoid this company! Stupidly got sucked into an Instagram advert for Squishmallow advent calendar. Advert/profile looked legit. Waited weeks and weeks with no comms so contacted the company for an u... Se mer


Kontaktuppgifter

1,2

Mycket dålig

TrustScore 1 av 5

419 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,2

Alla omdömen

(419)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

My IdeaRock experience

From when I ordered the mascara on the 2nd of June until today 12th of June when they were delivered by Evri kept informed of all movements could track at any time was given a time slot of between 11-12 and delivered at 1120 and the product seems great I was very worried as they have some negative reviews but it’s a very positive experience for me and would definitely order again

12 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Luggage packing organiser

I ordered the luggage packing cubes which were on offer, the item I received was nothing like the item advertised. I have emailed them
On numerous occasions for a refund as the product is not fit for purpose. I will never order from them ever again

22 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Pet hair product doesn't work

I ordered the pet fur collector for laundry loads (x2). On arrival it looked as per the product advertised, but when included in a wash cycle, it proves to not work at all. Not a single hair stuck to either of the items. A waste of money and misleading advertising.

27 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Delivery took weeks

the delivery took weeks and the jacket that I ordered was awful - looked nothing like the photo.

And they do not respond to e-mails!

The other products were fine but I would not buy from them again!

24 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Item never arrived but money was immediately taken

On 24th April I ordered the Multifunctional Knit Breathable Concealed Waist Bag for a friend of mine who is unwell. The money was taken immediately out of my account and the day after I received a message to say it was on its way. I have repeatedly typed the tracking number on Evri and the message comes as 'we're expecting it' (we use the delivery service often and they are totally efficient and reliable). I have tried contacting idearock on numerous occasions via email and also through their website and so far I have not received a reply and suffice to say that my product has not arrived either.

24 april 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Rubbish Items

Rubbish items. Bought the plant drip feeder. Not great as it does not fit most bottles and when it does fit, it doesn't do what it is supposed to do....drip slowly. It usually stops dripping all together and then suddenly empties the bottle content in one go. Idea is great but product does not work.

20 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I would not give even one star if I…

I would not give even one star if I could rubbish company still not received what I ordered customer service non existent emailed three times no reply tried to track item cannot don’t bother with this company I think it’s a scam

17 maj 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Don’t panic, items arrive eventually

I ordered two items (at separate times) from Idearock and when the first hadn’t arrived for a while (about 3 weeks) checked out Trustpilot and was automatically worried by the one star reviews and assumed I’d been scammed.

However, about a day later I got an Evri notification the product was with them and it duly arrived and was good. The second item arrived about a week or so later and was also very good.

So it may take some time, and I’m sure some customers have poor experiences, but all I can say is don’t panic if the item doesn’t arrive as they’re obviously coming from China and take a while.

10 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No tshirt

No tshirt, no refund, incompetent delivery service, down £20 please don't waist your time and money

10 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Worth the wait.

Although it took 10 days for delivery,which I wasn't waiting on anyway.I was really pleased with the kids giraffes I bought for the children,they loved them.

29 april 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Phone magnet is an absolute scam !

Ordered the phone magnet as advertised on Instagram for gym workout videos filming and it arrived with one side as a sticky tape!
I could have bought this on Ali express for £3 ! I emailed them 2x for a refund again today and waiting for a reply. Not happy at all!

5 maj 2023
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

SUN HAT MISSING

Ordered a SUN HAT having read reviews about delivery taking too long. Today Wednesday 3rd May, checked the HERMES tracking NO such thing. HERMES does not exist it's EVRI. I emailed Idearock, still waiting on a reply 'where is my hat' needed while the sun is out. Emailed them yet again. Next move to open a resolution thru PayPal to investigate /refund following all the reviews. This generally works too. Sick of these SCAM operations into buying.

3 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ordered a GLASS suncatcher...

Ordered a GLASS suncatcher.... Ref number I was given for delivery wouldn't work on the tracking site... It arrived today and it is nothing like as advertised... Made of thin plastic with literally a picture of the suncatcher printed on it!! Shocking and a total scam! I am applying for a refund as it is atrocious! DO NOT BUY FROM THIS COMPANY!!!

3 maj 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I did the classic of placing an order…

I did the classic of placing an order THEN reading the reviews. The reviews weren't good - I thought my money was gone. As the reviews were so poor, I cancelled my order. I emailed the customer service email provided on my order confirmation, within minutes of my order and lo and behold, they came back to me within 24 hrs saying they had cancelled and would refund within 2 business days. Still I thought the refund wouldn't come...but it did, just as they said, plus they were polite too!

I can only base my opinion on my experience, and it was great.

I would probably order again but will keep an eye on reviews in the meantime.

28 april 2023
Omdöme utan inbjudan

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