Atencao que andam a criar perfis em nome do idelista, ligam a comunicar que querem visitar imovel e passados uns minutos mandam QR code para leitura que solicita cartao de credito para desbloquear c... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
⚠️ Be careful when renting through Idealista! My daughter was the victim of a rental scam involving a fake apartment listing. The money was transferred to a Lithuanian bank account. We reported the f... Se mer
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I was scammed by a fake rental agency called ING real estates that advertised on idealista. Idealista would take no responsibility for the fact that I had used their website. I lost my money and the c... Se mer
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Both my experiences of finding rentals on Idealista.pt were really good. Coming from South Africa to Portugal end 2023, it was really nerve wrecking to find a contract compliant with visa requirements... Se mer
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Företagsinformation
Skrivet av företaget
O idealista é a principal plataforma imobiliária do sul da Europa, ajudando milhões de pessoas a comprar, vender, arrendar e encontrar casa de forma simples, rápida e transparente. Em Portugal, reunimos milhares de anúncios de imóveis publicados por particulares e profissionais, oferecendo ferramentas intuitivas, alertas personalizados, análises de mercado e recursos úteis para quem procura casa ou quer anunciar um imóvel. Trabalhamos diariamente para melhorar a experiência dos utilizadores, reforçar a qualidade dos anúncios e promover um mercado imobiliário mais transparente e acessível para todos.
Kontaktuppgifter
Portugal
- idealista.pt
2,1
Dålig
22 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 42 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Estou a tent"Processo de Anúncio Está Avariado — Por Favor, Corrijamar anunciar o meu…
Estou a tentar anunciar o meu apartamento para arrendamento no Idealista, e sinceramente, o processo tem sido doloroso. O formulário de anúncio falha repetidamente — já perdi todos os dados, fotografias e descrições inseridos várias vezes, tendo de recomeçar do zero de cada vez.
Os sites dos serviços públicos portugueses já são famosos por serem lentos e desatualizados — mas vocês são uma empresa privada a competir num mercado imobiliário com outras plataformas, não um serviço público sem qualquer incentivo para melhorar. Não há desculpa para que uma função tão básica como "publicar um imóvel" seja tão instável em 2026. Se um portal do governo às vezes pode ser perdoado por má experiência de utilizador, uma plataforma imobiliária líder de mercado não pode.
Por favor, invistam em resolver isto. Neste momento, usar o Idealista parece pior do que usar um verdadeiro serviço público português — e isso já diz muito.
8 augusti 2026
Omdöme utan inbjudan
Arrendamento.
Permite as pessoas publicar aluguer dos quartos ou apartamentos com valor super alto e com caução de 1 mes ou mais sem contrato que ilegal.
Ninguém controla....
20 juni 2026
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Bekannte Platform aber auf Eigenverantwortung
Meine Erfahrung mit Idealista war leider gemischt, da man dort auf sehr viele unseriöse Angebote stoßen kann. Es scheint, dass ein erheblicher Teil der Inserate potenziell Scam sein könnte, insbesondere bei besonders günstigen Wohnungen oder ungewöhnlich attraktiven Angeboten.
Ich habe meine Wohnung problemlos gefunden und Gespräch mit Landlord war auch ziemlich sauber. Ein großes Problem jedoch ist, dass Idealista selbst offenbar nur begrenzten Einfluss auf die Inhalte der Anzeigen hat. Dadurch können betrügerische Inserate relativ leicht online gestellt werden, ohne dass sie sofort erkannt oder entfernt werden. Für Nutzer bedeutet das, dass man sehr vorsichtig sein und Angebote kritisch prüfen muss.
1 juli 2025
Omdöme utan inbjudan
Svar från idealista Portugal
Thank you for sharing your experience and feedback.
At idealista, we use both advanced technological detection systems and dedicated human moderation teams to identify and prevent fraudulent listings. Thanks to these measures, we are able to detect and block the vast majority of scam attempts before they ever become visible on the platform.
The small percentage of suspicious ads that may occasionally reach publication usually remain active for only a very short time before being removed by idealista. In those cases, we also inform users who interacted with the listing that it was identified as fraudulent.
We understand the importance of trust when searching for a home, which is why we continue working every day to further improve the security and reliability of our platform.
Best regards!
Useful and convenient
I spent a lot of time searching for decent apartments in Lisbon. But I was lucky enough to find one directly from the owner, with minimal documentation required, and a very reasonable price. The search platform itself is very convenient. So, I recommend it.
2 oktober 2025
Omdöme utan inbjudan
Svar från idealista Portugal
Hello,
Thank you very much for your review and for recommending idealista.
We are delighted to hear that you found the platform useful and convenient during your apartment search in Lisbon, and especially that you were able to find a home that matched what you were looking for.
Our goal is to make the search process as simple, transparent and efficient as possible for everyone looking for a property.
We wish you all the best in your new home and thank you again for trusting idealista.
Best regards!
Fraude sem controlo
Atencao que andam a criar perfis em nome do idelista, ligam a comunicar que querem visitar imovel e passados uns minutos mandam QR code para leitura que solicita cartao de credito para desbloquear conta do idealista.
Como pode isto acontecer??
Como é que o idealista nao tem ferramentas para detetar isto? Nem um numero de telefone direto para comunicar a fraude....nao se entende....ja devem ter enganado muita gente...e continua....
13 december 2025
Omdöme utan inbjudan
Svar från idealista Portugal
Olá Luís! Obrigado por partilhares esta situação.
O tipo de contactos fraudulentos que referes não é realizado através dos sistemas oficiais do idealista, mas sim por terceiros que tentam fazer-se passar por plataformas ou empresas conhecidas para enganar utilizadores. O idealista nunca pede desbloqueios de conta, pagamentos ou dados bancários através de QR codes enviados por telefone, SMS, WhatsApp ou outras aplicações de mensagens.
No idealista dispomos de um formulário de contacto que pode ser utilizado para reportar estas situações. Todos os contactos recebidos são analisados com a maior atenção pela nossa equipa.
Continuamos a trabalhar diariamente para reforçar a segurança da plataforma e melhorar a experiência de todos os utilizadores.
Cumprimentos!
I was scammed by a fake rental agency…
I was scammed by a fake rental agency called ING real estates that advertised on idealista. Idealista would take no responsibility for the fact that I had used their website. I lost my money and the company Arne still advertising the property for others to be scammed
4 augusti 2025
Omdöme utan inbjudan
Svar från idealista Portugal
Hello,
Thank you for sharing your experience. We are very sorry to hear about this situation and understand how distressing it must have been.
Although idealista cannot be held responsible for the activity, conduct or agreements carried out by agencies, advertisers or third parties using the platform, we take reports of suspicious behaviour very seriously and work continuously to detect and remove fraudulent adverts whenever they are identified.
We are also fully available to collaborate with the competent authorities if necessary during any investigation related to this matter.
We encourage users to report any suspicious activity through our contact form so our team can analyse the situation as quickly as possible.
We are sorry for what happened and appreciate you helping to raise awareness about these types of scams.
Best regards!
Caution when contracting Idealista
Idealista presents itself as a marketing platform serving both B2B and B2C clients, allowing real estate agents to list their properties. However, in practice, it operates through a restrictive yearly subscription model. Their sales representatives often use misleading tactics and evasive communication to pressure agencies into signing contracts that are unfairly binding. I strongly advise approaching them with caution.
13 oktober 2025
Omdöme utan inbjudan
Svar från idealista Portugal
Hello,
Thank you for sharing your opinion.
We are sorry to hear that your experience did not meet your expectations. At idealista, we aim to maintain clear and transparent communication regarding our products, services and contractual conditions at all times.
Our advertising services for professionals are based on subscription agreements with defined terms and conditions that are presented before any contract is formalised. In any case, we take this type of feedback seriously, as it helps us continue improving both our communication and customer experience.
If you believe there has been any misunderstanding or if you would like your specific case to be reviewed in more detail, we encourage you to contact our team directly through the usual support channels so we can analyse the situation properly.
Best regards!
Great experience
Both my experiences of finding rentals on Idealista.pt were really good. Coming from South Africa to Portugal end 2023, it was really nerve wrecking to find a contract compliant with visa requirements but we found an excellent property in Coimbra on Idealista.pt. Now, 2 years later we moved to Lisbon and again found the perfect property on Idealista with a verified and reliable agent. There are fraudsters on the app of course but it's easy to spot when the price is much lower than others in the area, photos don't match from one frame to the next or when a deposit is asked upfront without a viewing. Stick to the app safety recommendations.
1 augusti 2025
Omdöme utan inbjudan
Svar från idealista Portugal
Hello,
Thank you very much for sharing your experience and for trusting idealista during your move to Portugal and later to Lisbon.
We are delighted to hear that you found suitable properties through the platform and that your experience with verified agents was positive.
We also appreciate your comments about online safety. At idealista, we continuously work to detect suspicious adverts and encourage users to follow the platform’s security recommendations.
Best regards!
Im at my absolute witsend with the…
Im at my absolute witsend with the amount of real estate agents that have called, messaged & turned up to my property! THIS SITE IS SHIT. It looks like i have had over 500 views on my property but they are all agents & timewasters. There should be a lockout function to stop agents from checking out & contacting private sellers!
23 september 2025
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MOONPAY and Idealista.pt Rental SCAM
I was the victim of a rental scam involving a fake apartment listing which seemed real because I had actually seen the apartment from the street. A little over $2000USD was transferred to two different Lithuanian bank accounts to the names of Robert Ferenc and Peter Sevria via WISE.
I believe my passport was also compromised. The scammers initially requested payment through a crypto site named MOONPAY. After trying to establish an account on Moonpay which scanned my passport and my face, I decided to cancel that account because it would not let me use my credit card and I was uncomfortable.
Within the communication with the scammers, I was provided a fake contract that had my passport number on it. I did not directly give the scammers my passport number. So they could've only gotten it through the setup with "MOONPAY" or IDEALISTA has had a security breach. I reported the fraud immediately after discovering the fraud on 6-13-25, I received an email two days later where Idealista provided no real support and showed no sense of responsibility. They suggested I "contact authorities" but did not suggest which authorities. Since I am in the U.S., the fraud was committed on a Portuguese website, and the money was sent to LIthuania, I have no idea what authorities to contact.
The platform allows fraudulent ads with little to no verification and slow response time to actually take down the fraudulent ad on 6-15-25. Very disappointing and unsafe for users!
12 juni 2025
Omdöme utan inbjudan
Svar från idealista Portugal
Hello,
At idealista, we take reports of fraudulent activity very seriously and continuously work to detect and remove suspicious adverts as quickly as possible. However, unfortunately, scammers increasingly use sophisticated methods and external tools or platforms to try to deceive users.
We would also like to clarify that idealista does not have access to users’ passport data or identity verification processes carried out on third-party platforms.
Although idealista cannot be held responsible for transactions or agreements made outside the platform between private parties, we remain fully available to collaborate with the competent authorities if required as part of any investigation related to this case.
We strongly encourage users to avoid advance payments without prior verification and to follow the security recommendations available on the platform.
Best regards!
⚠️ Be careful when renting with Idealista
⚠️ Be careful when renting through Idealista!
My daughter was the victim of a rental scam involving a fake apartment listing. The money was transferred to a Lithuanian bank account. We reported the fraud immediately, but Idealista provided no real support and showed no sense of responsibility. The platform allows fraudulent ads with little to no verification. Very disappointing and unsafe for users!
12 maj 2025
Omdöme utan inbjudan
Svar från idealista Portugal
Hello,
Thank you for sharing your experience. We are very sorry to hear about this situation and understand how upsetting it must have been for your family.
At idealista, we take reports of suspicious activity very seriously and work continuously to detect and remove fraudulent adverts as quickly as possible.
We would also like to clarify that idealista is exclusively a property advertising platform. We do not act as an intermediary in rental transactions, manage agreements between parties, or request or process payments related to property rentals.
Although we cannot be held responsible for transactions carried out outside the platform between private parties, we remain fully available to collaborate with the competent authorities if necessary as part of any investigation related to this matter.
Best regards!
Corrupt estate agents allowed advertise on this site beware
This company has scammer estate agents operating on it, who rip off people, people who do not live in Spain, people that want to buy a house. Be very aware of this, they pretend to be nice when in fact they are robbing you blind.
One particular estate agent in Spain, Murcia on this web site is ripping English, German etc. people off, demanding people pay 3% for buying a house, yes BUYING a house .
This estate agent is deceiving people, which is a crime and advertises on Idealista.
The estate agent scams people into signing forms then demands 3% payment for BUYING a house.
DO NOT SIGN ANY FORMS WITH ESTATE AGENTS IN SPAIN. READ EVERY WORD 3 TIMES. BE VERY AWARE.
This estate agent and idealist need to be exposed in the media, and taken to court for deception.
ENGLISH, FRENCH, GERMAN ETC PEOPLE BEWARE
1 januari 2025
Omdöme utan inbjudan
Svar från idealista Portugal
Hello,
Thank you for sharing your opinion.
We are sorry to hear about your experience. However, we would like to clarify that idealista is exclusively a property advertising platform. We do not operate as a real estate agency, do not have estate agents representing idealista, and do not intermediate property transactions between buyers, sellers, landlords or tenants.
Likewise, idealista does not request or manage payments related to property purchases or rentals.
The situation described appears to relate to the practices of an independent real estate agency. Even so, we take reports of inappropriate behaviour seriously and remain available to collaborate with the competent authorities if necessary.
Best regards!
Passez votre chemin.
Contacté Idealista Faro pour la location d’un appartement sur Olhao, jamais eu de réponse pour une visite ni par tél ni par message mais tous les jours de nouvelles offres par mail….je pense que ce sont des leurres pour avoir vos coordonnées.
Ne perdez pas votre temps avec ce site !
22 februari 2025
Omdöme utan inbjudan
Svar från idealista Portugal
Bonjour,
Merci d’avoir partagé votre expérience.
Nous sommes désolés d’apprendre que vous n’avez pas obtenu de réponse concernant le bien qui vous intéressait. Nous souhaitons toutefois préciser qu’idealista est uniquement une plateforme de diffusion d’annonces immobilières et que les réponses aux demandes de contact dépendent directement des agences ou annonceurs responsables des biens publiés.
Concernant les alertes e-mail, celles-ci sont envoyées automatiquement uniquement aux utilisateurs qui ont activé ce service afin de recevoir de nouvelles annonces correspondant à leurs critères de recherche.
Nous prenons néanmoins ce type de retour au sérieux afin d’améliorer continuellement l’expérience des utilisateurs sur la plateforme.
Cordialement,
idealista
Good service with poor privacy, practices, and e-mails
Apparently sells your data (received realty spam via SMS shortly after I submitted my phone number there).
Sends you e-mails about your listings/properties without identifying the listing/property (?!).
Otherwise good.
Free listings.
7 december 2023
Omdöme utan inbjudan
Absolute junk 90% non reply on chats…
Absolute junk 90% non reply on chats (did a test). If you do get a reply it is “reservado”
1 november 2023
Omdöme utan inbjudan
Svar från idealista Portugal
Hello,
Thank you for sharing your feedback.
As idealista is a property advertising platform, response times and availability updates depend directly on the advertisers and agencies managing the listings.
In highly competitive markets, some properties may become reserved very quickly. Even so, we continuously encourage advertisers to respond to all enquiries as quickly as possible and to keep listings updated in order to provide a better experience for users.
We appreciate your comments, as feedback like this helps us continue improving the platform.
Best regards!
Bad customer service
I booked an apartment on 9/23/2023 for 9/24/2024 - 01/24/2024. They made me to pay monthly fee and deposit in the evening. On 9/24/2023, I could not go to the apartment I booked because I could not reach property owner. Idealist customer support does not help me to reach out the apartment owner and does not refund my money.
24 september 2023
Omdöme utan inbjudan
Svar från idealista Portugal
Hello,
Thank you for sharing your experience. We are sorry to hear about the difficulties you encountered.
We would like to clarify that idealista is exclusively a property advertising platform and does not manage bookings, rental agreements or payments between parties. Payments and contractual arrangements are handled directly between users and property owners or agencies.
We also continuously encourage advertisers to maintain clear communication and provide timely responses to users.
For data protection and privacy reasons, idealista cannot disclose personal information relating to users of the platform. However, whenever legally required, we remain fully available to cooperate with the competent authorities in relation to any investigation.
Best regards!
Good app/but lots of crooks
Good app. Unfortunately it's very easy for crooks to post adds on idealista. Houses or flats which are in fact not for rent or sale are used to lure people.
Most of the posts contain rooms or flats which are no longer available. Wasting a lot of our time.
A serious website for such properties would be better at checking if the post are actually serious offers or if the flats/rooms are in fact available.
8 juni 2023
Omdöme utan inbjudan
Svar från idealista Portugal
Hello Ezequiel,
Thank you for your feedback and for recognising the value of the app.
We are sorry to hear that your experience with some listings did not meet your expectations. At idealista, we take reports of suspicious or inaccurate adverts very seriously and continuously work to detect and remove fraudulent or outdated listings as quickly as possible.
As a property advertising platform, the availability and updating of listings depend directly on advertisers and agencies. Even so, users can report suspicious or unavailable properties directly through each listing, and our team investigates these situations promptly.
We work every day to improve everything that is within our reach and hopefully earn your five stars in the future. 🤩
Best regards
A vast number of adds are just decoys.
A vast number of adds here refer to houses that are not available. They just work as decoys. When you contact most of real estate agents just reply "ohh that house is not available anymore. Please share details of what you are looking for and we will match it to our current offers". Anoying. And not honest. When adds are reported, Idealista does nothing.
24 april 2023
Omdöme utan inbjudan
Svar från idealista Portugal
Hello,
Thank you for sharing your feedback.
We are sorry to hear that your experience did not meet your expectations. idealista is a property advertising platform, and the management and updating of listings are the responsibility of the agencies and advertisers publishing them.
We continuously encourage advertisers to keep listings updated and to remove properties that are no longer available as quickly as possible. We also analyse reports submitted by users regarding suspicious, inaccurate or outdated adverts.
Feedback like yours is important and helps us continue improving the quality and transparency of the platform.
Best regards!
Idealista is teeming with time wasters
At no fault of the company, Idealista.pt is teeming with time wasters, and scammers. People do not respect free loader sites that do not charge a fee, yet find it convenient. Freeloaders and time wasters love free for all sites and waste homeowners' time by asking to sell while they either don't have the funds or simply are playing unfair games. How many times the time wasters, even those from some serious professions and companies set up a visit with my property to look at it and make an offer, but never have arrived, thus wasting my time and even changing my plans for the day or for the week. One of the "buyers" even made a serious offer and when I I said I will agree to it but please pay a visit to my property and see it live and then we will make a good deal, he simply ignored me. Some one even scheduled a meeting at the airport or at my place or elsewhere, to have never showed up. Therefore if you want to list your property for free and have your time wasted, try Idealista. Not that a FREE listing is always wrong. It is appreciated and if you have good morals, you can do it well with the people. And if you are a "weekend shopper" and if you play games with people's time you may even end up blocked indefinitely for all business deals as a bad review celebrity on the internet.
Therefore I suggest to Idealista, keep home listings free, to attract content, but charge a small fee to contact the home owner or especially to make an offer on their property with a non-refundable deposit, even if that is $1 or €1 because no scammer or a game player will use their Visa. And pay 50% of that fee to the homeowner with a free Idealista listing, for their wasted time, if the buyers backs off or simply plays "weekend shopper" games. I hope you find this idea at least acceptable. And it is free for you to implement without patent.
22 januari 2023
Omdöme utan inbjudan
Svar från idealista Portugal
Hello Tom,
Thank you for taking the time to share your experience and suggestions.
We understand how frustrating it can be when people arrange visits or show interest in a property without any real intention of moving forward.
We would like to clarify that idealista is a property advertising platform, and unfortunately we cannot control the behaviour or intentions of people who contact advertisers through the platform.
For this reason, we usually recommend that owners and advertisers carry out an initial conversation or screening process before scheduling visits, in order to better understand whether the interested party genuinely intends to proceed.
We work every day to improve everything that is within our reach and hopefully earn your five stars in the future. 😊
Best regards!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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