Effortless and seamless service! I love being able to reserve in advance … and taking advantage of the fact that there is no perpetual line of cars to get in (as is the problem with other garages in... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Icon parking provided exactly what we needed. I scheduled an overnight parking session online so I could visit my son and it was seamless. The attendant was polite and friendly and the cost was exactl... Se mer
My daughter made the reservation in my name when I came to NYC to visit for the weekend. Very efficient system, no waiting in or out, and reasonable rates. I do it every time I visit.
When I went to pick up the car I scanned my code for pickup, the guy went to get my car and he drove it up to the exit/entrance of the garage. As he opened the driver side door of the car and stood up... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Kontaktuppgifter
155 East 29th Street, 10016, New York, NY, USA
- (212) 684-8259
Viktig information
4,5
Utmärkt
137 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Effortless and seamless service
Effortless and seamless service! I love being able to reserve in advance … and taking advantage of the fact that there is no perpetual line of cars to get in (as is the problem with other garages in the area).
18 juni 2025
Fabulous service
15 januari 2024
The staff when I arrived was the same…
The staff when I arrived was the same rude man that shoed me out when I was driving in and advised me they were full. I said I had pre-paid in full and I was leaving my car. Upon my return to pick up 3 hrs early I was charged because he said I overstayed. I’ll never park with Icon again. Who needs this kindof service?
9 januari 2024
Svar från Icon Parking - EXCELLENT PARKING LLC
Kathleen, Thank you for sharing your experience with us. Please accept our apologies and rest assured we will incorporate your experience into our ever-evolving training and continue to improve. Our records show that you did actually park 45 minutes early however, you were not charged for that. You were charged an oversize fee.
We are sorry to hear that you were unaware of our oversize vehicle fee.
Please note that before our website allows you to finalize your booking, it is required that you acknowledge and accept our terms and conditions which states that an oversize fee of $15.00 per 24 hours will be collected at the location if your vehicle does not meet the standard requirement. The general rule that determines if a vehicle is oversize requires the vehicle to be 181 inches in length or longer, or, 65 inches in height or higher.
My car was damaged by the parking…
My car was damaged by the parking attendants. The front bumper and 2 large chunks missing from my tire, scraped rim. Would never park here again will contact management
14 januari 2024
Svar från Icon Parking - EXCELLENT PARKING LLC
Thank you for sharing your experience with us. We are sorry to hear of the damage to your vehicle. If you have not already filed a claim, please return to the garage and fill out an incident report. Claims can only be filed in the garage. Only then will you be assigned a claim number which you should include in your correspondence.
If you have a claim in the system, a claims representative will be able to respond to you directly on the status of your claim. Kindly allow at least 5-10 business days for your claim to be reviewed. Any further correspondence must be directed to claims@iconparking.com.
Friendly and courteous attendant
16 oktober 2023
Attendant was very helpful
12 oktober 2023
So easy and efficient
It was so easy and efficient. As long as you book ahead and stay within the time frame the price is actually great for nyc parking
6 augusti 2023
Great service and price.
6 augusti 2023
Easy access and prompt service
22 juli 2023
Icon parking provided exactly what we…
Icon parking provided exactly what we needed. I scheduled an overnight parking session online so I could visit my son and it was seamless. The attendant was polite and friendly and the cost was exactly as advertised.
25 juni 2023
Great experience
Great experience. No hassles. Have a Tesla model X and there were no hassles or unexpected fees!
1 juni 2023
Double charged me
Booked online for parking, attendant said "no problem, scan the barcode when you leave," and when I left, the bar code scanned but the attendant said he couldn't accept it and charged me even more than what I paid online, effectively double charging me and then some.
2 juni 2023
Svar från Icon Parking - EXCELLENT PARKING LLC
Thank you Matt for taking the time to leave feedback, we would like the opportunity to investigate further. A member of our Customer Experience Team will reach out to you shortly to gather more information and we'll work with you to resolve any issues as quickly as possible.
everything went well.
19 maj 2023
Attendant almost crushed my Car and broke the gate and my LED lights
When I went to pick up the car I scanned my code for pickup, the guy went to get my car and he drove it up to the exit/entrance of the garage. As he opened the driver side door of the car and stood up the gate suddenly started closing and it was about to crush my hood/windshield. If the guy did not physically hold the gate up/breaking it, my car would've been crushed and likely would have needed to replace the windshield and hood. The guy was more upset about his screw up than anything but it was almost impossible for me to leave without hitting the partially open/hanging gate. I complete ignored the LED lights in my car that he had ripped out from the seat because I was stunned at how close my car was to being damaged. I have gone to this garage before but this was such a major issue I may not return to this particular garage again.
29 april 2023
Svar från Icon Parking - EXCELLENT PARKING LLC
Tom, We thank you for taking the time to bring this matter to our attention. Please accept our apologies and rest assured we will incorporate your experience into our ever-evolving training and continue to improve. If you have not already filed a claim, please return to the garage and fill out an incident report. Claims can only be filed in the garage. Only then will you be assigned a claim number which you should include in your correspondence. Any further correspondence must be directed to claims@iconparking.com. We appreciate your business and hope to have the opportunity to serve you again in the future.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.