I ordered 7-8 different hookah Tobaccos, all different brands and flavors. I’ve gotten to try out most of them already and they are top notch. Good quality and all are NOT EXPIRED which is very impor... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
2 of my e-hookahs exploded while charging for the first time prior to the the first use. I’ve tried calling customer service and online chat assistance without any success. The response by email seems... Se mer
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The first time that my friend brought this..I was unbelievable, is too easy and perfect, since that,I always getvit,and tell my friends about it,they start buying too
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I am from caribbean island St. Kitts and Neivs and recently ordered a hookah from Icon Shop. I was very impressed with the entire experience. The hookah arrived safely, was well-packaged, and the qua... Se mer
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Företagsinformation
Skrivet av företaget
The best online store to buy hookahs, shisha tobacco, coals, and hookah accessories. Our highest priority is customer satisfaction.
Kontaktuppgifter
3,9
Bra
479 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 78 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Package was sent to billing address
Package was sent to billing address.
I live in FL but billing address in CA.
So I didn’t receive the package. I cannot try it and leave fair review
21 september 2023
Svar från iconhookah.com
Hello Anvar, I hope you are doing well. I just wanted to inform you that your order was shipped to the address that you provided during the checkout process. The shipping address you provided was in CALIFORNIA, not FLORIDA. Please note that we do not change customers' addresses on our own and we always ship orders to the address that the customer has provided. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for your understanding and have a great day!
Oh that your service is good
You do well on your own time delivery and when a package is bad for a long time with that and service is great
19 augusti 2023
Very great customer service and…
Very great customer service and products are quality!
29 augusti 2023
Omdöme utan inbjudan
I bought a hookah as an anniversary…
I bought a hookah as an anniversary gift due to a shared love of Hookah. I bought the stem from a different company and wanted a base that was fitting for the hookah. I wanted it to be a surprise, I made all of the plans, paid extra for a few items to be shipped express. I received the item on time…. Except it was not what I ordered. I contacted customer service who did not respond for 2 days which is fine. It was the weekend. They offered a partial refund. I said no, that I wanted what I ordered so it could match the stem. They didn’t respond. I messaged again. No response. And again each day. I was kind and polite. Until now. I just want what I ordered. And they refuse to contact me back or make what THEY messed up right. I’m not asking for anything except what I paid for. DO NOT BUY FROM THIS COMPANY. They do not care and they will steal your money. They ruined the gift and did not care.
24 augusti 2023
Omdöme utan inbjudan
Great Experience!
Great product product availability. Arrived quickly and intact. Awesome overall experience! Will buy again and refer to my folks.
26 juli 2023
Omdöme utan inbjudan
Excellent service
18 juli 2023
Omdöme utan inbjudan
I have not received the package yet
I have not received the package yet, the tracking number showing that is still in Egypt from 4th of July?
25 juni 2023
I love it I highly recommend
27 juni 2023
Great customer support
Great customer support. Excellent products. No complaints.
3 juli 2023
Omdöme utan inbjudan
Best service and experience
27 juni 2023
Omdöme utan inbjudan
The delivery was fast
The delivery was fast, I am supper happy about that!
The only thing which made me upset is that one kind of tobacco was completely sold out😄
16 juni 2023
Omdöme utan inbjudan
One of the coolest things I’ve ever…
One of the coolest things I’ve ever bought.
17 juni 2023
Omdöme utan inbjudan
Great product fantastic buy
Great product. Timely shipping. Really happy with the purchase.
23 maj 2023
Love it
Love it! and I love the way u guys shipping to internationally using USPS, that make customer guaranteed safe and calm waiting!
20 april 2023
Great Shop for the hookah enthusiast!
Great products, great pricing and fast shipping. I have made several purchases from Icon and will continue to.
2 maj 2023
Omdöme utan inbjudan
I like the company but my only problem…
I like the company but my only problem was I paid for faster shipping and didn’t get it by the day that I needed.
17 april 2023
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