Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I cannot speak highly enough of Amy and the team at Simply. From start to finish, they are an absolute pleasure to deal with — professional, responsive, and genuinely caring about their customers. The... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great overall experience. Very prompt response to emails whether its an enquiry or order. Good quality products, Great price and delivery very quick! If an issue occurs, dealt with immediately wi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

One of the nicest and most professional companies we've had the pleasure of dealing with. Things don't always go right - that's part and parcel of business - but IBC are so easy to raise issue... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I contacted IBC simply via their website contact page about a problem I’d had with a purchase made through a third party. I had a very courteous and positive response the next working day and they... Se mer

Företaget har svarat

Företagsinformation

  1. Leverantör av mat och dryck till catering
  2. Dryckesdistributör
  3. Export av mat och dryck
  4. Livsmedelstillverkare
  5. Tillverkare

Skrivet av företaget

IBC Simply are a UK manufacturer and supplier of quality food and drink products. With more than 250 products across our ranges, we have everything you need to stock your coffee shop, restaurants and bars, garden centre, attraction or at-home barista station. We take great pride in our products, working hard to ensure all our ingredients are ethically sourced and of the highest quality. As a family business, you become part of the family when you buy Simply and we want to help grow your business as we grow ours. SYRUPS - We have over 70 flavours of syrups to choose from, with a huge range of sugar free syrups as well as some made with organic sugar. All our syrups are nut free and suitable for vegans, with a large range that are Halal certified. Add our syrups to coffee, hot chocolates, frappes, cheesecakes, pancake batter and more! You can also try our iced teas, coolers and winter warmer syrups which make drinks in seconds just by mixing with water. We have something for every season. FRAPPES - Our range of ice cold frappes come in 10 flavours so you can make delicious iced drinks for everyone. The entire range is vegetarian, as well as our vegan frappe powders that are fantastic when made with soya milk. Just blend a frappe powder with milk, ice and any of our syrups for a tasty treat. If you don’t have a blender, you can use our pourable frappe liquid over ice instead. HOT CHOCOLATES - Our selection of hot chocolates are a must have for your drinks collection. With our selection of vegan and vegetarian hot chocolate powders, you can create thick and creamy winter drinks easily. Our ruby chocolate powder makes a bright pink, slightly berry flavoured treat, while our drinking chocolate powder is a classic option that’s suitable for vegans. MENU SUGGESTIONS - Here at Simply, we don’t just provide great products. We also help you to plan your seasonal menus with a huge selection of recipes and ideas. If you’re not sure what flavours are right for your customers or the time of year, we’re here to help.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

118 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(118)

15 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

very great service from the customers…

very great service from the customers service

24 september 2024
Logotyp för IBC Simply

Svar från IBC Simply

Hi there,

Thank you for your feedback, we really appreciate it! It's great to see you're happy with the service you received from the team and we look forward to speaking with you again soon.

Best wishes,
The IBC Simply Team

Betygsatt 5 av 5 stjärnor
Logotyp för IBC Simply

Svar från IBC Simply

Hi there,

Thank you for your feedback!

We're delighted to hear that you are happy with the service you receive whenever you speak with us and we look forward to hearing from you again soon!

Best wishes,
The IBC Simply Team

Betygsatt 5 av 5 stjärnor
Logotyp för IBC Simply

Svar från IBC Simply

Hi Phil,

Thank you for your feedback!

We're glad to hear that you're happy with the service you have received and we look forward to speaking to you again soon.

Best wishes,
The IBC Simply Team

Betygsatt 1 av 5 stjärnor

Delivery driver delivered the stock…

Delivery driver delivered the stock almost every time in wrong place.

1 juli 2024
Logotyp för IBC Simply

Svar från IBC Simply

Hi there,

Thank you for your feedback!

We're really sorry to hear that you've been having some issues with your recent deliveries.

We aim to make things as easy and convenient as possible for our customers, so it's disappointing to hear that this wasn't the case here.

Following on from our conversation yesterday, we can confirm that we have taken further action with the courier to ensure that your deliveries arrive directly to you and are not delivered to another building on your site. We will continue to communicate with you to ensure you're completely satisfied with the service received both from IBC Simply and the couriers we use moving forward.

Once again, we're so sorry for the inconvenience caused.

Best wishes,
The IBC Simply Team

Betygsatt 5 av 5 stjärnor

Had a great experience once again

Had a great experience once again, Christabel was Amazing professional from start to finish.

Thank you for your help and support on getting my order complete.

11 juni 2024
Omdöme utan inbjudan
Logotyp för IBC Simply

Svar från IBC Simply

Hi Imran,

Thank you for your feedback! We're really pleased to hear that you had a great experience, we'll pass this on to Christabel.

We look forward to speaking to you again soon!

Best wishes,
The IBC Simply Team

Betygsatt 5 av 5 stjärnor

We have dealt with this company for a…

We have dealt with this company for a few years and always have had excellent service products are top notch

2 maj 2024
Logotyp för IBC Simply

Svar från IBC Simply

Hi there,

Thank you for your feedback! We're thrilled to see that such a long standing customer as yourself is consistently happy with the products and service received.

We look forward to speaking to you soon!

Best wishes,
The IBC Simply Team

Betygsatt 5 av 5 stjärnor

Amazing syrups and service

Flavoured syrups are all great and the service is fantastic

1 maj 2024
Logotyp för IBC Simply

Svar från IBC Simply

Hi Jason,

Thank you for your feedback, we greatly appreciate it!

We're glad to see that you're happy with our products and we can't wait to speak to you again soon.

Best wishes,
The IBC Simply Team

Betygsatt 5 av 5 stjärnor
Logotyp för IBC Simply

Svar från IBC Simply

Hi Laura,

Thank you for your feedback! We're delighted to hear that you're happy with the service you have received from the team and we're looking forward to speaking with you again soon.

Best wishes,
The IBC Simply Team

Betygsatt 5 av 5 stjärnor

Amazing Service as always

Ordered a decent size order and it arrived within 48hours, hassle free and fast service what's not to like.

3 april 2024
Logotyp för IBC Simply

Svar från IBC Simply

Hi Neil,

Thank you for your feedback!

We're really glad to hear that you're happy with the service you received with your recent order. We look forward to hearing from you again soon!

Best wishes,
The IBC Simply Team

Betygsatt 5 av 5 stjärnor

great customer service

great customer service - fast and efficient

25 mars 2024
Omdöme utan inbjudan
Logotyp för IBC Simply

Svar från IBC Simply

Hi Philip,

We're pleased to see that you're happy with the service our team offered, we'll pass this on to them. Thank you so much for your feedback!

We look forward to speaking with you again soon.

Best wishes,
The IBC Simply Team

Betygsatt 2 av 5 stjärnor

It took a very long time to get the…

It took a very long time to get the stock initially. We chased the delivery and was supplied with a consignment number along with my name signing for delivery. I spent a long time looking for the stock thinking that I put it up somewhere without realising. When I asked IBC to check with their courier service, they came back to me saying that they never sent the stock in the first place which was not only an utter waste of company time, but my time also.
Though we will be continuing to do business with you as our customers like your products, this was not a very good first impression.

7 mars 2024
Logotyp för IBC Simply

Svar från IBC Simply

Hi Ashley,

Thank you for your feedback.

Firstly, we would like to sincerely apologise to you, it sounds like we have really let you down here.

It's extremely disappointing to read that your experience has been less than satisfactory. We aim to offer an excellent customer experience to all of our customers and this is something we pride ourselves on.

Rest assured, we will look in to what went wrong here and identify where we could have done better, to ensure that something similar doesn't happen in future. Further to this, one of the team will reach out to you today to discuss this matter further.

Once again, we're so sorry for the inconvenience caused to you.

Best wishes,
The IBC Simply Team

Betygsatt 5 av 5 stjärnor

Simply lovely

5 mars 2024
Logotyp för IBC Simply

Svar från IBC Simply

Thank you so much for your review! We're glad to see you're happy with our products.

Best wishes,
The IBC Simply Team

Betygsatt 5 av 5 stjärnor

Ordering our products from IBC is very…

Ordering our products from IBC is very easy and straightforward every time. The delivery is very quick and the staff are always extremely helpful.

20 februari 2024
Omdöme utan inbjudan
Logotyp för IBC Simply

Svar från IBC Simply

Hi Jasmine,

Thanks for your review!

It's great to hear you're happy with our products and the service you've received. We'll let the team know and we look forward to speaking to you soon!

Best wishes,
The IBC Simply Team

Betygsatt 5 av 5 stjärnor

Good service

29 januari 2024
Logotyp för IBC Simply

Svar från IBC Simply

Hi there,

Thank you for your review! We're glad to see that you're happy with the service you have received and we look forward to speaking with you again soon.

Best wishes,
The IBC Simply Team

Betygsatt 5 av 5 stjärnor

good service

2 januari 2024
Logotyp för IBC Simply

Svar från IBC Simply

Hi Jaime,

Thanks for your review! We're happy to hear that you are pleased with the service received and we look forward to speaking to you again!

Best wishes,
The IBC Simply Team

Betygsatt 4 av 5 stjärnor

Almost perfect except back orders on…

Almost perfect except back orders on some products.

24 november 2023
Logotyp för IBC Simply

Svar från IBC Simply

Hi there,

Thanks for your review!

It's great to hear that you're happy with the service you've received overall. We always appreciate feedback, positive and constructive, and will aim to improve where needed.

Best wishes,
The IBC Simply Team

Betygsatt 5 av 5 stjärnor
Logotyp för IBC Simply

Svar från IBC Simply

Hi Nusrat,

Thank you for your review!

We're thrilled to hear that you're happy with the service you received from our team and we look forward to speaking to you soon.

Best wishes,
The IBC Simply Team

Betygsatt 5 av 5 stjärnor

Excellent product range.

Excellent product range.
Great value for money.
Speedy and friendly customer service.

28 september 2023
Logotyp för IBC Simply

Svar från IBC Simply

Hi there,

Thank you for your feedback, we're glad to hear that you're enjoying our products!

Best wishes,
The IBC Simply Team

Betygsatt 5 av 5 stjärnor

Always a pleasure to deal with from…

Always a pleasure to deal with from ordering to a super quick delivery service with a follow up email to ensure the service and delivery was ok!
Fantastic service as always
A massive thank you to IBC!

25 september 2023
Logotyp för IBC Simply

Svar från IBC Simply

Hi,

Thank you so much for your feedback, we're glad to hear that you're happy with the service you received. We'll pass the feedback on to the team!

Best wishes,
The IBC Simply Team

Betygsatt 5 av 5 stjärnor

Great Customer Service

Great customer service from Abbi

28 september 2023
Omdöme utan inbjudan
Logotyp för IBC Simply

Svar från IBC Simply

Hi Kate,

We're glad to hear that you're happy with the service you received from Abbi, we'll pass this feedback on to her.

Have a great day!

The IBC Simply Team

Detta är Trustpilot

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