The quality of the poster is really good. Thick paper and good colour saturation. When I received my poster I realised that the colours did not work for my room and I contacted FY in order to make a r... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy ordering. Timely delivery. Painting boxed quite strongly& insulated to assure perfection on delivery. My perfect painting is beautiful and looks exactly as shown on their website. The colors a... Se mer
I ordered two pieces of art from FY. One arrived in perfect condition but the second piece was poorly mounted and separating from the frame. I reached out to customer service and after sending photos... Se mer
Företaget har svarat
Fast delivery, prints are well-packaged no matter the size. Also, great customer service! Also, quality of the prints. It's one thing to see tiny photos online, but then to see the actual prints, e... Se mer
Företagsinformation
- Heminredningsaffär
- också i
- Affischbutik
- Butik för utskrifter och skyltar
- Konst och antikviteter
- Mattförsäljare
- Online-marknadsplats
Skrivet av företaget
Fy! is the home of the world's best emerging brands. Unique homeware, wall art, furniture and accessories. Shop your heart out.
Kontaktuppgifter
Second Home, 125 - 127 Mare Street, E8 3SJ, London, Storbritannien
- www.iamfy.co/help
- iamfy.co
4,7
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service
Sent a query about canvas prints as couldn't find answer on site.
Really prompt and helpful reply received. Great service and eill def place order now!
16 november 2025
Omdöme utan inbjudan
Svar från Fy!
Hi Tracey,
Thank you so much for your amazing review and for highlighting our customer service! I'm thrilled that you had a positive experience.
We're sorry to hear that you were not able to find the answer related to the canvas on our website.
We take great pride in my team's commitment to providing excellent support. Your feedback motivates us to keep delivering the best possible service and improving our website.
Thanks again for your support!
Best regards,
The Fy! Team
We had a faulty frame and picture and…
We had a faulty frame and picture and they remediated it asap.
15 november 2025
Omdöme utan inbjudan
Svar från Fy!
Hi Jeanette,
Thank you for your review. I'm really sorry that your framed print arrived with issues. We want all users to have a perfect experience.
I'm pleased that the customer support team was able to provide a positive resolution for you. We're constantly working to improve all aspects of my service, including our shipping and handling processes. Your feedback is invaluable.
Thanks again for your understanding and for taking the time to share your experience.
Best regards,
The Fy! Team
My print arrived damaged due to the…
My print arrived damaged due to the delivery drivers incompetence, I contacted Fy and they handled the matter superbly and swiftly.
The print itself is fantastic quality, and is very true to what you see on the website.
Brilliant service and brilliant product.
14 november 2025
Omdöme utan inbjudan
Svar från Fy!
Hi Susan,
Thank you for your review, and I'm truly sorry to hear that your product arrived damaged. I understand how frustrating that can be.
I'm very glad, however, that my customer support team was able to resolve the issue for you quickly and efficiently. We strive to make sure all issues are resolved to the best of our abilities. Your positive feedback about our support team means a lot.
I appreciate you taking the time to share your experience, and I hope you're now enjoying print!
Best regards,
The Fy! Team
Svar från Fy!
Hi Alyson,
Thank you for the wonderful review! I'm delighted to hear that you were pleased with our customer service.
At Fy!, providing excellent support is a top priority. I believe in going above and beyond to assist users like you. Your satisfaction is incredibly important to me.
Thanks again for the kind words!
Best,
The Fy! Team
Svar från Fy!
Hi Mr,
Thank you so much for taking the time to leave such a kind review. I really appreciate your feedback.
Again, thank you for your support!
Best regards,
The Fy! Team
I’d love to actually be able to review…
Edit:
Changed to 4 stars from 2 because they resolved the issue well and were generous with their resolution. One star off because there really needs to be a phone number or live chat available. Otherwise, issue resolved and prints are beautiful.
I’d love to actually be able to review my purchase, which totalled £240, but I still haven’t actually received it. FedEx have so far, dumped it somewhere with a fake signed for, denied this, taken it back to a depot, delivered it to drop off point who then said they can’t scan it so I can’t have it, taken it back to a depot and now don’t know where it is. I can’t believe that my 2 framed prints are going to be in any kind of usable condition after all this. I’ve also informed Fy! who have said sorry, asked me to wait 2 days to see what happens, said they will resend the order and now silence from them. In the past, Fy! Have been really good, hence me spending this much money with them. However, in this instance, I have had to do all the work, I’m out of pocket and I still don’t know when or if my order will arrive. I’m on the verge of doing a credit card chargeback and never using them again. I’ll update next week.
7 november 2025
Svar från Fy!
Hi Cassie,
Thank you for your review, and I'm truly sorry to hear that you haven't received your order as yet. I understand how frustrating that can be.
We see that our customer support agent is currently working on your query and a replacement order is being processed to be shipped as soon as possible, upon following up on your order the estimated dispatch date is the 17th of November.
Rest assured, we will send you an update on email with all the tracking details once it has been dispatched from our printing partner warehouse.
I strive to make sure all issues are resolved to the best of our abilities. Your feedback about our support team means a lot.
I appreciate you taking the time to share your experience, and I apologize for any inconvenience this caused.
Best regards,
The Fy! Team
Happy with the art print
Happy with the art print. But it took a bit of time to receive the art print.
6 november 2025
Svar från Fy!
Hi Amanda,
Thank you for your feedback! I truly value your input and appreciate you taking the time to share your experience.
We're sorry to hear that your order took longer than expected to arrive. Your comments help me understand what we're doing well and where we can improve.
Thanks again!
Best,
Team Fy!
I've purchased 4 prints and there all…
I've purchased 4 prints and there all bright coloured and exactly what I wanted. All arrived within a couple of days.
5 november 2025
Svar från Fy!
Hi Teresa,
Thank you for the awesome review! I'm pleased that you received a good product with great quality.
I hope you continue to enjoy using Fy!. If you have any suggestions or run into any issues, please don't hesitate to let me know.
Thanks again for your support!
Best regards,
The Fy! Team
Svar från Fy!
Hi Darcy,
Thank you for the awesome review! I'm pleased that your was delivered quickly and that you love it!
We put a lot of effort into ensuring Fy! meets the highest standards. It's rewarding to know that you appreciate the hard work.
Thanks again for your support!
Best regards,
The Fy! Team
Svar från Fy!
Hi Michael,
Thank you so much for the wonderful review! I'm thrilled to hear that the process was easy and your order arrived so quickly.
Providing a high-quality experience is our top priority, and your feedback lets me know we are on the right track. I appreciate your support!
Best regards,
Team Fy!
Svar från Fy!
Hi Bridget,
I'm really sorry to hear that your order arrived wrinkled.
Our customer support team has reached out to you on email, requesting pictures of the print received. From there, we will be able to assist you further in resolving your query as soon as possible.
Kind regards,
The Fy! Team
Seamless from ordering to receipt of…
Seamless from ordering to receipt of item. Well packed & exactly as ordered thank you.
4 november 2025
Svar från Fy!
Hi Janet,
Thank you so much for taking the time to leave such a kind review for Fy! I really appreciate your feedback and I'm so glad you've had a seamless journey.
It means a lot to me to hear that you're having a positive experience.
Best regards,
Team Fy!
Amazing customer service
I made an error when measuring and the poster sent was too big, but absolutely beautiful, so I’ve ordered a smaller one of the same and enquired about returns for the big one. The customer service I received was the best I’ve ever encountered, came back to me really quickly and made it very, very easy with no quibbling. This company is absolutely fabulous, they deserve the highest accolade, I will definitely be ordering more 🤩
11 november 2025
Omdöme utan inbjudan
Svar från Fy!
Hi Sue,
Thank you for the wonderful review! I'm delighted to hear that you were pleased with our customer service.
At Fy!, providing excellent support is a top priority. I believe in going above and beyond to assist users like you. Your satisfaction is incredibly important to me.
Thanks again for the kind words!
Best,
Team Fy!
I love such the wide range of choices
I love such the wide range of choices, and great quality.
4 november 2025
Svar från Fy!
Hi L Tuffs,
Thank you for the awesome review! I'm thrilled that to hear that you love our variety of prints, as well as the quality and the choices we offer.
Your feedback is invaluable as we continue to develop and improve our products and services.
Thanks again for your support!
Sincerely,
The Fy! Team
Svar från Fy!
Hi Judy,
Thank you for your wonderful review. I was especially happy to read that you found your order well packaged and that it was delivered with no issues.
Thanks for your support!
Best,
Team Fy!
Svar från Fy!
Hi Brenda,
Thank you so much for taking the time to leave such a kind review.
I really appreciate your feedback and It means a lot to me to hear that you're having a positive experience.
Best regards,
The Fy! Team
[Your Name/BrutusAI Team]
Svar från Fy!
Hi Anne,
Thank you for the fantastic review! I'm delighted that you are satisfied with the colours on the prints.
We put a lot of effort into ensuring Fy!meets the highest standards. It's rewarding to know that you appreciate the hard work.
Thanks again!
Best,
The Fy! Team
Beautiful and well-packaged prints
Beautiful and well-packaged prints. My only down point was the long time freight, but the customer service replied to me within minutes when asking about my delivery.
I would recommend to others and would buy again.
7 november 2025
Omdöme utan inbjudan
Svar från Fy!
Hi Livia,
Thank you for your review. I'm really sorry to hear that your order much longer than expected to be delivered.
I'm pleased that my customer support team was able to provide a positive resolution for you. I'm constantly working to improve all aspects of my service, including our shipping and handling processes. Your feedback is invaluable.
Thanks again for your understanding and for taking the time to share your experience.
Best,
The Fy! Team
Great choice of prints
Great choice of prints, framed for you if you wish, and really fast delivery.
3 november 2025
Svar från Fy!
Hi Gail,
Thank you so much for the wonderful review! I'm thrilled to hear that you're happy with the choice of print, our framing options and delivery
Providing a high-quality product is our top priority, and your feedback lets us know we on the right track. I appreciate your support!
Best regards,
Team Fy!
Amazing business
Easy to shop, great value, timely delivery, beautiful products and amazing service. It sounds too good to be true, but in my experience anyway, it's not. 12/10
10 november 2025
Omdöme utan inbjudan
Svar från Fy!
Hi M Efron,
Thank you for the fantastic review! I'm delighted that you are satisfied with the quality of our products.
We put a lot of effort into ensuring Fy! meets the highest standards. It's rewarding to know that you appreciate the hard work.
Thanks again!
Best,
The Fy! Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.