The quality of the poster is really good. Thick paper and good colour saturation. When I received my poster I realised that the colours did not work for my room and I contacted FY in order to make a r... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy ordering. Timely delivery. Painting boxed quite strongly& insulated to assure perfection on delivery. My perfect painting is beautiful and looks exactly as shown on their website. The colors a... Se mer
I ordered two pieces of art from FY. One arrived in perfect condition but the second piece was poorly mounted and separating from the frame. I reached out to customer service and after sending photos... Se mer
Företaget har svarat
Fast delivery, prints are well-packaged no matter the size. Also, great customer service! Also, quality of the prints. It's one thing to see tiny photos online, but then to see the actual prints, e... Se mer
Företagsinformation
- Heminredningsaffär
- också i
- Affischbutik
- Butik för utskrifter och skyltar
- Konst och antikviteter
- Mattförsäljare
- Online-marknadsplats
Skrivet av företaget
Fy! is the home of the world's best emerging brands. Unique homeware, wall art, furniture and accessories. Shop your heart out.
Kontaktuppgifter
Second Home, 125 - 127 Mare Street, E8 3SJ, London, Storbritannien
- www.iamfy.co/help
- iamfy.co
4,7
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service quick…
Excellent customer service quick efficient reply.
5 november 2025
Omdöme utan inbjudan
Svar från Fy!
Hi JI,
Thank you for the wonderful review! I'm delighted to hear that you were pleased with our customer service.
At Fy!, providing excellent support is a top priority. We believe in going above and beyond to assist users like you. Your satisfaction is incredibly important to us.
Thanks again for the kind words!
Best,
Team Fy!
Best,
Brilliant framed prints
Absolutely impeccable customer service, prompt delivery, great quality products. I have bought three framed pictures from Fy! and I love them all - it’s especially handy how they can come framed so all you have to do is hang them up. I highly recommend.
8 november 2025
Omdöme utan inbjudan
Svar från Fy!
Hi Jessica,
Thank you so much for your amazing review and for highlighting our customer service! I'm thrilled that you had a positive experience.
I take great pride in my team's commitment to providing excellent support. Your feedback motivates us to keep delivering the best possible service.
Thanks again for your support!
Best regards,
The Fy! Team
Svar från Fy!
Hi Sarah,
That's wonderful to hear, I'm glad you completed your collection using Fy.
I'm sure it's stunning and thanks thanks for sharing!
Kind regards,
Team Fy!
Absolutely perfect
30 oktober 2025
Svar från Fy!
Hi Eryn,
Thank you so much for the kind words!
I'm thrilled you're enjoying Fy!. I appreciate you taking the time to share your experience.
Best regards,
The Fy! Team
Great customer service
I ordered four prints and they are really good quality. There was a problem with the delivery and the customer support team (shout out Chloe) got it sorted straight away.
6 november 2025
Svar från Fy!
Hi Molly,
Thank you so much for the fantastic review! I'm especially pleased that you appreciated the customer service you received.I'm glad Chloe was able to help you with the delivery issue.
I'm committed to ensuring every user has a positive experience with Chloe, and your feedback helps me achieve that.
Thanks again!
Sincerely,
The Fy! Team
Svar från Fy!
Hi Petra,
That's wonderful to hear, Petra! I'm glad that you're happy with our service and it is making a difference for you.
Thanks for sharing!
Best,
Team Fy!
Great Customer Service
I ordered a picture and was disappointed when it arrived it really didn't suit the frame it was in. I contacted Customer Service expecting to be told 'sorry its what you ordered' but to my delight and surprise they were happy to refund me. I would be very happy to use them again and recommend to others. The delivery time was great too
3 november 2025
Omdöme utan inbjudan
Svar från Fy!
Hi SC,
Thank you for your review. I'm really sorry that your print didn't not work for you. We want all users to have a perfect experience.
I'm pleased that my customer support team was able to provide a positive resolution for you. We are constantly working to improve all aspects of our service, including our shipping and handling processes and your experience with our customer support agents. Your feedback is invaluable.
Thanks again for your understanding and for taking the time to share your experience.
Best,
The Fy! Team
Expensive.
Ordered a print.
I feel expensive for what it actually is.
Customer service excellent and replied promptly after there was a shipping issue.
29 oktober 2025
Omdöme utan inbjudan
Svar från Fy!
Hi J. Clark,
Thank you for your time to share your feedback. We're truly sorry to hear that you were disappointed with the quality of your art print and found the price higher than expected. We always to offer to offer high-quality prints and your experience is important to us.
I'm pleased that our customer support team was able to assist promptly with your shipping query. We're constantly working to improve all aspects of services, including our shipping and handling processes. Your feedback is invaluable.
Thanks again for your support!
Sincerely,
The Fy! Team
Excellent customer service
Excellent customer service. Best I’ve ever dealt with.
27 oktober 2025
Omdöme utan inbjudan
Svar från Fy!
Hi Nicole,
Thank you so much for your amazing review and for highlighting our customer service! I'm thrilled that you had a positive experience.
Thanks again for your support!
Best regards,
The Fy! Team
Customer Service
Such great service from Chloe. Had an issue with an item purchased in September last year and Chloe was so helpful. Answered queries very promptly and professionally.
Thank you FY!
22 oktober 2025
Omdöme utan inbjudan
Svar från Fy!
Hi Vivien,
Thank you so much for the fantastic review! I'm especially pleased that you appreciated the customer service you received. I'm glad Chloe was able to help you with your query.
Best regards,
The Fy! Team
Quality of prints is good
Quality of prints is good, paper is thick, colour is bright. It's not the easiest to find the customer services link on the website but when I contacted them they were quick to respond and helpful
20 oktober 2025
Omdöme utan inbjudan
Svar från Fy!
Hi K R,
Thank you so much for your review and we're sorry to that it wasn't easy for you to get in touch with our customer support team.
Please feel free to contact us on help@iamfy.co and through our live that can be accessed from the Fy! app and at the bottom of our website under 'Help & Support'
We're delighted to hear that you were happy with the quality if the prints and received help from our support team.
Thanks again for your support!
Best regards,
The Fy! Team
The customer service is the best I've…
The customer service is the best I've every come across with an online retailer! I had a query about delivery, responded and update instantly, with guided timeline. Then having made an adjustment to my order, they refunded via Klarna within seconds! Seriously I will be shopping here again. Give them a go, excellent quality products!
22 oktober 2025
Omdöme utan inbjudan
Svar från Fy!
Hi John,
Thank you so much for your amazing review and for highlighting our customer service! I'm thrilled that you had a positive experience.
Your feedback motivates us to keep delivering the best possible service.
Thanks again for your support!
Best regards,
The Fy! team
Amazing
Amazing !
Quick delivery, great quality item and outstanding customer service .
Have purchased several times and will be doing so again
20 oktober 2025
Omdöme utan inbjudan
Svar från Fy!
Hi Melinda,
Thank you for the awesome review! I'm so glad to hear our customer service team provided you with a great experience.
If you ever need anything else or have further questions, please don't hesitate to reach out. I'm always happy to help!
Thanks again for your continuous support!
Best regards,
The Fy! Team
Great quality and service
I’ve made multiple purchases through fy! Love the variety of art and how it adds character to any space. Recently had a delivery not go well. Customer service was great and they were able to correct the issue.
18 oktober 2025
Omdöme utan inbjudan
Svar från Fy!
Hi Andrea,
Thank you so much for your amazing review and for highlighting the variety of prints we have available! I'm thrilled that you had a positive experience.
We take great pride in the team's commitment to providing excellent support.
Thanks again for your support!
Best regards,
The Fy! Team
Excellent customer service
I have purchased several framed pictures over the years- fab site. I had an issue with newest framed print and I can honestly say the customer service was quick and efficient. I will certainly be ordering more.
15 oktober 2025
Omdöme utan inbjudan
Svar från Fy!
Hi Penny,
Thank you so much for the fantastic review! I'm especially pleased that you appreciated the customer service you received with your query.
I'm committed to ensuring every user has a positive experience at Fy! and your feedback helps us achieve that.
Thanks again for your support!
Sincerely,
The Fy! Team
First time buyer good experience
First time buying from Fy! and overall very good and efficient. Chloe is very responsive and helpful in customer support
13 oktober 2025
Omdöme utan inbjudan
Svar från Fy!
Hi Shirley,
Thank you so much for the fantastic review! "I'm glad Chloe was able to help you with your query.
We're committed to ensuring every user has a positive experience at Fy! and your feedback helps us achieve that.
Thanks again!
Sincerely,
The Fy! Team
Excellent quality
Excellent quality! The prints are beautiful and there’s a huge variety to choose from. My order arrived very quickly, and customer service was fast, efficient, and super friendly. Highly recommend!
11 oktober 2025
Omdöme utan inbjudan
Svar från Fy!
Hi Nerina,
Thank you for the fantastic review! I'm delighted that you are satisfied with the quality of our prints and happy with the variety we offer.
I'm so glad to hear our customer service team provided you with a great experience.
Thanks again for your support!
Best regards,
The Fy! Team
Highly recommend!
Super fast responsive and customer focused service.
Prints are fantastic quality.
Im so pleased with my framed canvas prints.
Highly recommend!!
10 oktober 2025
Omdöme utan inbjudan
Svar från Fy!
Hi Lindsey,
Thank you so much for the wonderful review! I'm thrilled to hear that you're happy with the quality of the prints.
I'm glad that my customer support team was able to assist you and we appreciate your support!
Best regards,
The Fy! Team
Good quality prints and frames, great customer service
Good quality prints and frames. Unfortunately one of my items was damaged during transit, but I received a replacement immediately. Great customer support!
7 oktober 2025
Omdöme utan inbjudan
Svar från Fy!
Hi TB,
Thank you for the wonderful review!
We're sorry to hear of the damaged issue with your order.
I'm delighted to hear that you were pleased with our customer service in assisting you with your query.
Providing excellent support is a top priority. Your satisfaction is incredibly important to me.
Thanks again for the kind words!
Best regards,
The Fy! Team
Super geweldige klantenservice ❤️
7 oktober 2025
Omdöme utan inbjudan
Svar från Fy!
Hi O.Kunz,
Thank you for the wonderful review! I'm delighted to hear that you were pleased with our customer service.
Best regards,
The Fy! Team
Detta är Trustpilot
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