I used i-bidder to buy an Auction247 lot in July 2025. I paid Auction247 £163 including postage, but have not received the goods. The invoice showed £118.80 for the lot and premium; my transfers w... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I mistakenly emailed customer services who replied in an instance offering to help. I explained it had been a mistake and I didn't need help. Considering I was wasting their time they were exceptional... Se mer
Do not buy any vehicles from this “auction” site. They have an undisclosed reserve, their timed auctions are not exactly timed once ended they post the same listing again several times later. Their st... Se mer
This company it's fraud 100 x NEW PACKAGED ASSORTED SWIM & UNDERWEAR MAY INCLUDE BRAND SUCH AS WONDERBRA, BOUX AVENUE, ANN SUMMERS, CONFITEX, SPANX, FIGLEAVES, POUR MOI, MIRACLE SUITS, SEA FOLLY, C... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Branded surplus stock direct from major retailers with up to 85% off RRP. The UK's largest digital auction marketplace for retail returns and surplus consumer product.
Kontaktuppgifter
The Harlequin Building, 65 Southwark Street, SE1 0HR, London, Storbritannien
- +44 203 725 5500
- customersupport@i-bidder.com
- i-bidder.com
2,5
Dålig
653 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 43 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Avoid i-bidder – Lack of Accountability and Poor Seller Practices
I strongly advise against using i-bidder if you value your money and time. My experience with this platform has been nothing short of disastrous, resulting in a loss of over £6,000 due to the unethical practices of sellers like Supreme Auctions and Asset Auctions.
Issues with Sellers:
Asset Auctions: I encountered serious issues with Asset Auctions, where items I bid on and paid for were either missing or incorrectly delivered. Despite numerous attempts to resolve the issues directly with the seller, they were unresponsive and uncooperative, leaving me out of pocket with no recourse.
Supreme Auctions: This seller has been even worse. I paid for several lots, including high-value items like a Jacuzzi, which were either not delivered or substituted with cheaper alternatives. Despite numerous attempts to resolve these issues, including legal action, Supreme Auctions has refused to fulfil their obligations or refund my money. Instead, they have tried to manipulate the situation by demanding further payments before releasing goods they are already obligated to deliver.
Lack of Responsibility from i-bidder:
i-bidder, as the platform facilitating these transactions, has taken no responsibility for the behaviour of these sellers. Their support team has been unhelpful, simply directing me back to the sellers who continue to act in bad faith. i-bidder's failure to enforce ethical standards or provide adequate buyer protection has allowed these rogue sellers to operate unchecked, leaving buyers like myself vulnerable to significant financial losses.
Final Verdict:
If you are considering using i-bidder, I urge you to think again. The platform does not vet its sellers properly, leaving buyers at the mercy of unethical businesses. The lack of support from i-bidder when things go wrong means that you could end up losing thousands, just as I have.
For anyone considering using this platform, beware – the risks far outweigh any potential savings. It's not worth the gamble.
1 augusti 2024
Omdöme utan inbjudan
Svar från i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
Unexplained suspension after 4 years
For some reason after using the site for 4 years , they decided to suspend our account , No email , No phone number that can be contacted , the usual useless live chat that did absolutely nothing . We spent £8700 on the site on thursday , paid the bill then got suspended on friday . Probably spent over £50,000 on there in the last 4 years and they wont even answer the telephone . Useless customer service even when you spend a lot of money with them. Avoid them like the plague .
31 juli 2024
Omdöme utan inbjudan
Svar från i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
This review is SOOO VERY ACCURATE.....
This review is SOOO VERY ACCURATE.....
A very untrustworthy auction site
A very untrustworthy auction site, thieves and scammers use their auction sites with no reprecussions, the terms and conditions mean nothing.
Don't buy from this auction platform you'll regret it like I did
Date of experience: 19 July 2024
DO YOURSELVES A FAVOUR AND STEER CLEAR AT ALL COSTS. SERVICE IS ALIEN TO THEM, THEIR T&CS MEAN ZERO AND THEY ARE POORLY TRAINED AND LIE WHEN THINGS GO WRONG. USE THEN AT YOUR PERIL
22 juli 2024
Omdöme utan inbjudan
Svar från i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
Warning
Hi bought a jet washer through this on receiving item no box tatty missing item nothing like picture on site (supreme) and power cable had been sliced through so cannot use?? Customer services from both companies was pathetic. Beware how you go daylight robbery!!!!!
18 juni 2024
Omdöme utan inbjudan
Svar från i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
A very untrustworthy auction site
A very untrustworthy auction site, thieves and scammers use their auction sites with no reprecussions, the terms and conditions mean nothing.
Don't buy from this auction platform you'll regret it like I did
19 juli 2024
Omdöme utan inbjudan
Svar från i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
Svar från i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
Be Careful If You Are Purchasing From Time2Bid
I bought many items from the auction held by Time2Bid on I-bidder on 07/05/2024. My order of 29 pieces did not arrive. Neither I-bidder nor Time2bid are returning my emails. I will apply to consumer rights. If you are going to make a purchase, I recommend you to pay attention to this company.
7 maj 2024
Omdöme utan inbjudan
Svar från i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
Clever system to register with a number of auctioneers
Very easy to register and then to re-register for different auctions
29 juni 2024
Omdöme utan inbjudan
Svar från i-bidder.com
Thank you so much for your review! We're absolutely thrilled that you're loving our platform!
We hope you keep exploring and enjoying everything i-bidder.com has to offer.
Best Wishes,
The i-bidder Team
The auction houses that run on ibidder…
The auction houses that run on ibidder are shonky. They hide behind ibidders terms and conditions to treat the customers (YOU) poorly. Not a fan at all.
Their terms and conditions say that they are an online auction bidding service and they are not a party to the contract of sale or purchase.
Then a few paragraphs later it says under 'Our Agreement ' it constitutes as a legally binding contract between us and the auction houses and they retain an internal record of what we have agreed to.
Supreme Auctions haven't even bothered to publish any Terms and Conditions on their website. They reference ibidders Terms of Use and yet ibidders terms and conditions says "we are not a party to the contract for sale and purchase entered into between you, the bidder, and the auctioneer and/or their principal".
If you have time on your hands, people should complain to The Consumer Rights Act Citizens Advice.
27 juni 2024
Omdöme utan inbjudan
Svar från i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
I buy a cordless stick vacuum from…
I buy a cordless stick vacuum from bedford , and i received another product than the one in the picture, she is make a picture with new product but if you buy , she put another damaged , hard used with electrical cable inside, and on the box i see sticker with Electrical safety test, if your check this one you are see that product has exposed wires and may give you an electric shock, i write to i-bidder, she is say he took abou this and give me an response, and nothing, no more go to contact, big scammers
15 juni 2024
Omdöme utan inbjudan
Svar från i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
Experience with i-bidder.com, Buyer be aWare
Based on my experience with ibidder.com, it's clear that this company falls short in customer satisfaction. The lack of accurate product descriptions and no comeback for faulty products is concerning, and potential buyers must exercise caution and be fully aware of this before making any purchases. Additionally, examining the product physically and being satisfied before committing to a purchase would be the best course of action. The auction nature of the business can also lead to hasty decisions that may not be in the buyer's best interest. Overall, it's important to be careful and do your due diligence when dealing with ibidder.com. The platform may be selling faulty items that have been returned to retailers, which could be another reason to exercise caution before committing to a purchase on auction on this website.
9 juni 2024
Omdöme utan inbjudan
Svar från i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
bought me first car on there and have…
bought me first car on there and have very bad experience,dont thrust what you see on foto,read carefully description!!! I win Land Rover Discovery4 is cost me £7500 me car come without front headlights and front grille,on foto car lux like new but that it vas described that me fold i been not accurate!!! But car came with more problems!!! With not be described,car engine is dead,to change it need around 7k passenger window smashed,and this site cant protect ,becous they only biding platform. Thank you for scrap!!!
4 juni 2024
Omdöme utan inbjudan
Svar från i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
There is no protection from your bank…
There is no protection from your bank now that this platform has allowed auctioneers to take payment directly from bidders via bank transfer. Don't lose your money
4 juni 2024
Omdöme utan inbjudan
Svar från i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
Wow. What a shower
Wow. Why is nothing ever straight forward these days?
Won an item, not an overly expensive one - VAT, buyers commission etc ( all as expected ) was added but then a £30 premium charge added. Sheffield couldn’t give me a straight answer as to what this charge was for so I’ve declined to pay. They’ve now blocked my account.
3 juni 2024
Omdöme utan inbjudan
Svar från i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
rubbish quality
It"s a fraud i bought 11 items and 4 electronic items are not working, onw ninja dual air frayer not onlt broken its full of meat grees.
13 maj 2024
Omdöme utan inbjudan
Svar från i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
FRAUDSTERS & UNTRUSTWORTHY
wow , what a load of liars. Our company had won a lot on an auction in Nottingham which is a much needed piece of plant and will become very useful to us as a company. We were prompted immediately for payment of thousands of pounds and purchased the delivery costs too. We have now had to hire in equipment to cover this work at an additional cost as we had not received the plant. Since then they have held more auctions and we are still awaiting our item from over a month ago. The dialog has been evasive and lies from the getgo. AVOID LIKE THE PLAGUE we are now seeking legal advice and are about to report this to the police as this is FRAUD in anyone's eyes.
2 april 2024
Omdöme utan inbjudan
Svar från i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
Dear God what a mess of good sellers…
Dear God what a mess of good sellers and scammers all in the same place. Tread very carefully there, especially on i-bidder , Supreme Auctions
30 april 2024
Omdöme utan inbjudan
Svar från i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
Great company to deal with and very helpful
Great company to deal with. After a bad start on my part, they put things right for me. I found them very helpful.
26 april 2024
Omdöme utan inbjudan
Svar från i-bidder.com
Thank you so much for your review! We're absolutely thrilled that you're loving our platform!
Our Customer Support team will be so pleased to hear about your positive experience with our service.
We hope you keep exploring and enjoying everything i-bidder.com has to offer.
Best Wishes,
The i-bidder Team
Being robbed by supreme auctions in the…
Being robbed by supreme auctions in the daylight while their customer service isn’t responding and you have to wait 50 minutes and then they hang up on you and i bidder as a connector isnt helpful at all and they dont answer my emails .
10 april 2024
Omdöme utan inbjudan
Svar från i-bidder.com
Thank you so much for taking the time to share your thoughts about i-bidder.com.
We're really sorry to hear that you had a not-so-great experience while using our website. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that i-bidder.com is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@i-bidder.com and they will go above and beyond to assist you.
Sending you our best wishes,
The i-bidder.com team
I hadn't used my account for a while
I hadn't used my account for a while, and had difficulty getting back in. Monique on livechat was great, she understood immediately what i needed and made it very easy for me to get back into my account. It was great dealing with a human being rather than struggling to get past a chat bot. Well done i-bidder.
25 april 2024
Omdöme utan inbjudan
Svar från i-bidder.com
Thank you so much for your review! We're absolutely thrilled that you're loving our platform!
Monique will be so pleased to hear your wonderful feedback.
We hope you keep exploring and enjoying everything i-bidder.com has to offer.
Best Wishes,
The i-bidder Team
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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