Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

These socks are a great product. I work 12 hour shifts and stand for a long period of that time. These compression socks have significantly helping sooth my legs. I highly recommend them AAA +++

Betygsatt 3 av 5 stjärnor

I couldn’t find information about where the merino wool came from or where in the world the items are manufactured on the website. The answer finally materialised with the socks several weeks after o... Se mer

Betygsatt 4 av 5 stjärnor

Delivery took slightly longer than expected but still arrived in time for the trip. Socks themselves were great, warm and long enough to come up over the calf which is what I wanted. Packaging was unb... Se mer

Betygsatt 5 av 5 stjärnor

The Hykle compression stockings are the only brand that work for me and I have tried a lot of different ones. They truly help control the swelling in my legs and feet, they are extremely comfortable a... Se mer

Företaget har svarat

Företagsinformation

  1. Friluftsbutik
  2. Klädbutik
  3. Butik med ortopediska skor

Skrivet av företaget

We believe that being active is more than just a chore - it's a way of life. That's why we've designed our products to be both stylish and functional, so you can look good and feel great while you're out there breaking a sweat.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

193 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 88 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Unfortunately these did not work for…

Unfortunately these did not work for me. Make sure when you send them back you have some way of proof you sent them. I sent 1 pair used and 1 pair never opened. taped the package very good with extra tape and they only are giving me credit for 1 pair (never opened) state they did not receive the used one.

14 december 2023
Logotyp för HYKLE

Svar från HYKLE

Hello Evonne,
I checked all the communication with our customer service and i can assure you we take all customer issues seriously. In your case our warehouse partner discovered that only one of the purchased pairs was returned.

They never make such mistakes, or at least we never had such case in 70 000+ orders so far processed.

We are still committed to help resolving the issue with you. That is why our team refunded the cost of the returned item. As soon as our warehouse indicate the second pair is returned, we can refund the second one also.

Kind regards,
Deso

Betygsatt 1 av 5 stjärnor

One order was never received as ndci…

One order was never received as ndci want my money back

4 mars 2024
Logotyp för HYKLE

Svar från HYKLE

Hello Theresa,
I'm really sorry for the inconvenience caused. I see you bought 2 pairs, but got only one. The reason was a technical glitch from our store - a new app we use that did not passed the second pair for fulfilment.

We have processed a refund for you and made sure the issue is fixed.

Deso

Betygsatt 2 av 5 stjärnor

Unsatisfied

Ordered 1 pair purchased second pair at checkout for discounted price. Received only 1 pair. Disappointed that Dr Scholls inserts worked better for 1/3 the price. Keep the second set

23 februari 2024
Betygsatt 1 av 5 stjärnor

Not for us

I was so looking forward to your product. But for my feet and my wifes, this was the worst product for us. Instead of helping our feet feel good and walks more enjoyable, it was complete torture.

19 februari 2024
Betygsatt 1 av 5 stjärnor

HYKLE has cancelled my order for…

HYKLE has cancelled my order for reasons unknown.

12 februari 2024
Logotyp för HYKLE

Svar från HYKLE

Hello Mark,
As our support team explained by email, your order was canceled and money refunded to you because the shipping company was unable to deliver the item to the PO Box provided.

In such cases our system automatically issues a refund to avoid customers been charged for items that are not delivered.

Also, i see our team explained the situation and offered you a discount in case you want to place your order again. If you want to reorder, just please make sure you are giving us the right address so the shipping company can deliver successfully.

Kind regards,
Deso

Betygsatt 5 av 5 stjärnor

Ordering was simple

Ordering was simple. They arrived quickly. I ordered one pair and have been transferring them to several shoes to test them out. I have reduced pain, so I will be buying more pairs to keep permanently in my different shoes.

6 februari 2024
Betygsatt 5 av 5 stjärnor

Quick response

I accidentally ordered the wrong size. I contacted customer service through email and I couldn't believe the fast response I got.and My order was corrected.

3 februari 2024
Betygsatt 3 av 5 stjärnor

Not feeling it

So far I feel no difference. There was no instant relief and ever after a few days I find myself going back to the original insoles. At least my pain didn't increase much, but I wouldn't recommend them

4 januari 2024
Betygsatt 5 av 5 stjärnor

Happy feet

These insoles have truly helped my feet to not hurt during the day and feet are not hurting at the end of the day. Doing the job for me.

3 januari 2024
Betygsatt 1 av 5 stjärnor

Not free exchanges

They promote free returns and size exchanges, but that is a lie. They are difficult to work with, and I’m still waiting on my refund or exchange.

2 januari 2024
Logotyp för HYKLE

Svar från HYKLE

Hello Lara,
I'm really sorry for the confusion. We do not have paid postage labels yet, and we do not state "free returns" at our store.

Please check our return policy; it hasn't been changed since July 2023: https://hykle.com/pages/return-refund-policy

Your refund has been processed upon the arrival of the product at our warehouse, which was yesterday. Usually, it takes 2-3 days for refunds to arrive back in your bank account. If you don't see your refund in 2-3 days, you can call your bank and ask for more information.

We are really sorry for the bad experience you may have had with our services. Hope we can remedy that in the future.

Kind regards,
Deso

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer