HEY Credit Union Omdömen 

235
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I would just like to place on record my thanks for the Sterling service I have recieved from several members of the HEY CU team while securing a loan. Firstly from Becca 26.02.26. Then Mia yest... Se mer

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Betygsatt 5 av 5 stjärnor

I've consistently had positive outcomes with this credit union, having relied on their services multiple times. The application process is always simple, and their school uniform loans are incredibly... Se mer

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Betygsatt 5 av 5 stjärnor

Very practical and easy to open and save, plus no temptation to use money before. Plus you decide amount you can afford. I couldn't work out how to get my money out from my online account, so rang... Se mer

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Betygsatt 5 av 5 stjärnor

Never had a bad experience, used credit union numerous times, application has always been straight forward and the school uniform loans are a life saver! Used them for my cb loan and the school unifo... Se mer

Företaget har svarat

Företagsinformation

  1. Medlemsbank
  2. Alternativa finansiella tjänster
  3. Billån och finansiering
  4. Finansiellt institut
  5. Finansbolag
  6. Sparbank

Om HEY Credit Union

Skrivet av företaget

Established in 1999, we are the leading credit union for people in the UK’s Humber Region.

As a co-operative, we’re owned and controlled by our Member-customers. Everything we do is for their benefit.

Members enjoy simple saving and borrowing options to make the most of their money. Access is online, by phone or by visiting one of our community branches where our friendly team loves to help.

Our Services

If you live (employed or not) or work in the City of Hull, East Yorkshire, North or North-East Lincolnshire, or work for selected employers further afield, you are eligible to join.

Savings Accounts - We offer easy access accounts, a Christmas Saver that locks funds safely away for festive spends, and Junior saving for the special children in your life. All FSCS protected. Encouraging people to catch a savings habit is our passion. Also save-as-you-earn through our employer partners.

Affordable Loans – if you wish to borrow (from £100 to £20,000) on fair and responsible terms, think of us. Lending decisions are made by people, not computers. We carefully assess each applicant's situation, focus on affordability and tailor repayments sensibly. Unlike many lenders, our rates are capped by law.

Our Mission

We are here to help our members to afford their lives and support their financial well-being – not to make profit out of them.

All members have an equal say in how we operate and we work with a range of partner organisations to make a big social impact.




Be part of something special – join our “Credit Union family” today:

Visit Our Website


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

235 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(235)

16 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Outstanding Service Again

I would just like to place on record my thanks for the Sterling service I have recieved from several members of the HEY CU team while securing a loan.

Firstly from Becca 26.02.26. Then Mia yesterday and finally Matthew today.

Throughout I has placed at the heart of the process, with all options explained and explored. Which enabled me to make the correct choices with confidence.

I would have no hesitation in most highly recommending HEY CU if you are considering a loan application.

10 mars 2026
Omdöme utan inbjudan
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Svar från HEY Credit Union

We appreciate your lovely review and kind recommendation, Paul. It is good to know that our team have given you a good service and we'll let them know how much you valued their help. Thank you for being a Member of HEY Credit Union.

Betygsatt 5 av 5 stjärnor

I've consistently had positive outcomes…

I've consistently had positive outcomes with this credit union, having relied on their services multiple times. The application process is always simple, and their school uniform loans are incredibly helpful! I've also utilized them for a CB loan and school uniform needs. The repayment through my child benefit makes everything so much more convenient! I'm truly grateful!

31 december 2025
Omdöme utan inbjudan
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Svar från HEY Credit Union

We appreciate your great review, Paul. We are so pleased that you find our services helpful. Thank you for being a Member of HEY Credit Union.

Betygsatt 5 av 5 stjärnor

Fantastic service off by Hey credit…

Fantastic service off by Hey credit union. With the money taken from my wage before I received it it has really helped to place money away for Xmas period

4 december 2025
Omdöme utan inbjudan
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Svar från HEY Credit Union

We appreciate your kind review Gary. We're glad that you found it helpful to save up direct from your pay and thank you for being a Member of HEY Credit Union.

Betygsatt 5 av 5 stjärnor

First time iv ever saved for Christmas

First time iv ever saved for Christmas, and i definitely will be doing the same next year! So easy and fast to get your withdrawals perfect thank you x

4 december 2025
Omdöme utan inbjudan
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Svar från HEY Credit Union

Many thanks for your kind review, Sarah. We are pleased that you found our Christmas Saver quick and easy to use. Thank you for being a Member of HEY Credit Union!

Betygsatt 5 av 5 stjärnor

Saving for Christmas couldn’t be easier!

This is my first year saving with the HEY credit union Christmas Saver. It’s been a great and easy way to save for Christmas withdrawals were straightforward either at the counter or on the app. Money was paid out same day. I will definitely use this service again and have recommended it to my friends and family..

4 december 2025
Omdöme utan inbjudan
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Svar från HEY Credit Union

We appreciate your kind review, Elizabeth. So pleased you've had a good experience in your first year using our Christmas Saver. Thank you for being a Member of HEY Credit Union and keep on with the saving!

Betygsatt 5 av 5 stjärnor

Fantastic customer service

Very practical and easy to open and save, plus no temptation to use money before. Plus you decide amount you can afford.
I couldn't work out how to get my money out from my online account, so rang and a lovely gentleman gave me detailed instructions, and advise. Really helpful and lovely to talk to. Used Driffield branch to withdraw money, again lovely helpful ladies, really appreciate the fantastic customer service and general lovely nature of all staff encountered.

27 november 2025
Omdöme utan inbjudan
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Svar från HEY Credit Union

We really appreciate your lovely review, Catherine. So pleased you had a good experience with us and we will pass on your kind message to the Driffield Team. Thank you for being a Member of HEY Credit Union.

Betygsatt 5 av 5 stjärnor

Christmas saver

It was so easy and the staff in branch are so helpful nothing is too much trouble.

7 november 2025
Omdöme utan inbjudan
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Svar från HEY Credit Union

We appreciate your kind review, Tinakerry, glad you found our team helpful and thank you for being a Member of HEY Credit Union.

Betygsatt 5 av 5 stjärnor

Easy to use

Easy to use, just set up a standing order in January, draw it out in December - sorted

27 november 2025
Omdöme utan inbjudan
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Svar från HEY Credit Union

Thank you for your review, Chris, we appreciate it very much. Pleased to have you as a Member of HEY Credit Union.

Betygsatt 5 av 5 stjärnor

Great communication

Great communication, easy to set up and trust worthy experienced staff to make the whole process simple to sort. Helped me out for Xmas with the xmas saver. Comes directly from your wage again simple to sort.
The online portal is easy to use and you can see your pot grow intime for xmas. Staff always available for advice and support at the drop of a hat. Thankyou.

27 november 2025
Omdöme utan inbjudan
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Svar från HEY Credit Union

We really appreciate your review, Russ, and are so pleased you found our account easy to set up and use. Our team are happy to help and would like to thank you for being a Member of HEY Credit Union. Keep on with the saving!

Betygsatt 5 av 5 stjärnor

Made it very easy to save

Made it very easy to save for Christmas. The £25 joining bonus was very nice as well.

27 november 2025
Omdöme utan inbjudan
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Svar från HEY Credit Union

Thank you for your kind review, Claire, and for being a Member of HEY Credit Union.

Betygsatt 5 av 5 stjärnor

Christmas Saver…

First time last year i join the Christmas saver it was good i never miss the amount each week so was nice this year in November when i got paid out i would advice anyone to join with Hey Credit Union

25 november 2025
Omdöme utan inbjudan
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Svar från HEY Credit Union

We really appreciate your kind review, Henry. Glad you found the Christmas Saver helpful and thank you for being a Member of HEY Credit Union.

Betygsatt 5 av 5 stjärnor

I wish my bank account was half as good as these guys!

I have had so much help saving through the credit union, I struggle to save on my own but I send a small amount each week and that saves up fast for the emergancies when money becomes tight at the end of the month.
I have also used the credit union to save for things like private dental care and private mental health assesments for my children. All of which was very much needed.

The staff are always amazingly helpful and I truly can't express how much I have leant on them at times, not only financially but emotionally and they have always been fantastic with me.

3 oktober 2025
Omdöme utan inbjudan
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Svar från HEY Credit Union

We appreciate your kind review Laura. So pleased that you've found the Credit Union a helpful way to save and had a good experience when dealing with our team. Thank you for being a Member of HEY Credit Union.

Betygsatt 5 av 5 stjärnor

Life savers in tricky times

Life savers in tricky times. Always helped me. Great service

17 september 2025
Omdöme utan inbjudan
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Svar från HEY Credit Union

We're pleased that we've been able to help, Laura, and we appreciate for your kind review. Thank you for being a Member of HEY Credit Union.

Betygsatt 5 av 5 stjärnor

Never had a bad experience

Never had a bad experience, used credit union numerous times, application has always been straight forward and the school uniform loans are a life saver! Used them for my cb loan and the school uniform.
They take the money back through my child benefit and it’s so much easier! Thankyou again!

4 augusti 2025
Omdöme utan inbjudan
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Svar från HEY Credit Union

Thank you for your kind review, Paige. It's great to know that you have had a good experience with us and find our loan products helpful to use. Thank you for being a Member of HEY Credit Union.

Betygsatt 5 av 5 stjärnor

Easy loan process

Incredibly friendly team, my application was easy to submit on the website and it was really quickly dealt with. I was massively surprised with how easy it was.

8 juli 2025
Omdöme utan inbjudan
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Svar från HEY Credit Union

We really appreciate your kind review Emma, and glad to hear that you found the experience a positive one. Thank you for being a Member of HEY Credit Union.

Betygsatt 5 av 5 stjärnor

I have been a member for about 3 yrs…

I have been a member for about 3 yrs now, hands down the best bunch of people you will ever deal with when it comes to loans. I have quite a rocky life in that any issues in my family always lands on my head to sort, I have been able to get a loan for the predicaments I have been in with no issue. They have been fully flexible and understanding of my situation each time. They literally go above and beyond to help you out. They really take your loyalty seriously too and definitely out the customer at the heart of everything they do

2 maj 2025
Omdöme utan inbjudan
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Svar från HEY Credit Union

Many thanks for your really kind and thoughtful review, Anisa. We are so pleased that we were able to provide you with the support you needed during your difficult time. Credit unions are about 'people helping people' so it is good to know that our efforts to live up to that aim proved positive. Thank you for being a Member of HEY Credit Union.

Betygsatt 5 av 5 stjärnor

A great way to save

A great way to save. Staff always friendly and helpful.

24 februari 2025
Omdöme utan inbjudan
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Svar från HEY Credit Union

Thanks for your kind review and for being a Member of HEY Credit Union.

Betygsatt 5 av 5 stjärnor

Brill for ppl that struggle to save!

I am a person who is unable to save money and always seem to earn it but never have any to spend!! This service has been a huge benefit to me. It was very simple to set up, staff were easily contactable if needed and I was very impressed with how straight forward the transfer of fund was when I requested them. I will definitely be continuing next year with a higher monthly saving rate.

18 november 2024
Omdöme utan inbjudan
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Svar från HEY Credit Union

Many thanks for your kind review Michelle. It is good to know that you have found it beneficial to save with us. Thank you for being a Member of HEY Credit Union and hope we can serve you well for many years to come.

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