Great experience end to end. Both in store and with delivery team. Sofa arrived way ahead of planned delivery date - with plenty of warning - chaps delivering ( Alex and dene) were incredibly polite a... Se mer
Plats
Byt platsStirling Road, Clifton Moor, YO30 4WZ York, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
From start to finish the staff at HSL were knowledgeable and helpful, not at all pushy leaving me to wander around the store to try different chair models. On the day of delivery I was contacted by Al... Se mer
Amazing service from beginning to end. So pleased with our chair and Craig and Lee who delivered it and explained everything to us. Would thoroughly recommend this company. Thank you.
The experience of buying an HSL chair was very easy. We visited the York showroom and met by a consultant. She asked our requirements and showed us several different models. She checked out height a... Se mer
Företagsinformation
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- Leverantör av hjälpmedel för personer med funktionsnedsättning
- Möbeltillverkare
Om HSL Chairs - York
Skrivet av företaget
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Skrivet av företaget
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Kontaktuppgifter
Stirling Road, Clifton Moor, YO30 4WZ, York, Storbritannien
4,8
Utmärkt
152 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Just so helpful and called back when…
Just so helpful and called back when they said they would.
16 juni 2026
A very helpful assistant who helped us…
A very helpful assistant who helped us order the correct size chair to suit our needs.
15 juni 2026
I wasn't at the property the chairs…
I wasn't at the property the chairs were delivered to but the person there that took delivery were very impressed with your delivery people, said they treated everything with kid-gloves and would certainly recommend them.
9 juni 2026
We are delighted with our sofa
We are delighted with our sofa, 2 chairs, 2 footstool and the neck cushions. The quality of the furniture and fabrics are 2nd to none. From the minute we walked into the outlet at York and was greeted by Diana we were made so welcome. Offered a coffee and biscuits and she went through the options of the different styles of furniture, helping us select the pieces we eventually purchased. When our new furniture finally arrived, the day before my birthday, the 2 gentlemen who carried our new furniture into our house, carefully carrying them through the doors,to where we wanted them plaed in our lounge. We put them onto carpet protectors and the 2 gentlemen helped us. We were very pleased with the delivery. We are now waiting for a few more accessories to complete the pieces. The furniture is by far the most expensive we have ever paid but quality speaks out and hopefully we will have many years of enjoyment with the suite.
21 maj 2026
We had a delivery today of an adjustable bed
We had a delivery today of an adjustable bed. The whole
process of the purchase was easy, and Jason and Adrian the delivery men were very helpful and assembled the bed very quickly and efficiently and showed me how it operated.
27 maj 2026
Omdöme utan inbjudan
I was pleased to support a British company producing an excellent product…
We had a little issue with the first chair delivered so had to apply some pressure to get a replacement within the timeframe, but they were good to their word and did replace the chair so overall the experience is very positive. I’m pleased to support a British company like HSL.
15 maj 2026
Helpful staff
11 maj 2026
Visiting HSL York
Visiting HSL York proved to be the right decision. Diana met us and was excellent giving us all the information. She took us around the showroom and we tried the chairs we liked and found the two chairs (both different designs)that Diana suggested were the right ones for us. We chose the colour and material from the many swatches and are looking forward to the delivery.
7 april 2026
Omdöme utan inbjudan
Excellent
Store lady was wonderful - very helpful. There was a bit of a delay in delivery but Morgan sorted it out for me. The delivery guys Alex and Asaid again very helpful demonstrated it all and left once we were happy.
We are now happily trying them all out
14 maj 2026
Omdöme utan inbjudan
A stressless experience
Just received my chair this morning. Seamless delivery experience from Alex and Asad, a courtesy call 30 mins before they arrived was really helpful, and they arrived bang on time. The chair was in position within 5 mins, a quick instructional demo from Alex and all done! Fantastic service. Thank you!
14 maj 2026
Omdöme utan inbjudan
Fantastic delivery service from Alex…
Fantastic delivery service from Alex and Asad. Friendly, professional and punctual. Provided clear instructions. Thank you very much.
11 maj 2026
Omdöme utan inbjudan
We were looking for a comfortable…
We were looking for a comfortable fireside chair for my partner when visiting my house. The lady assistant was very helpful with fabrics and accessories and did not try the hard sell or rush us. She offered refreshments which was kind and assisted us in making a descision. A good experience.
29 april 2026
Excellent fireside chair, so pleased
Such pleasant staff who were very well versed in the product and were very patient and not pushy. Excellent quality chairs. Just love William morris fabric and amazing upholstery matched to the enth degree. Delivery as arranged by two very helpful young men. Just delighted with our new chair. Thankyou
17 mars 2026
very good service garry and edwin were…
very good service garry and edwin were very helpful my delivery was very efficant my new chair is very nice
27 april 2026
Omdöme utan inbjudan
Excellent service
Alex and Shane were really good, helpful and very knowledgeable about the chairs they delivered. They assembled them very quickly and explained how they worked before leaving. Highly recommended
13 april 2026
Omdöme utan inbjudan
Superb
The service we have received from HSL has been superb from start to finish, culminating in a timely delivery by Paul & Ian. They were friendly, accommodating & helpful.
I would recommend the company wholeheartedly. Thank you to all involved.
17 april 2026
Omdöme utan inbjudan
Delivery and assembly of adjustable bed
Bed delivered and assembled today by Craig and Jed. They arrived when promised; went out of their way to prepare the room; were very careful negotiating narrow doorways and stairs, such that there was no damage; were polite; worked quickly and efficiently; explained and demonstrated the features of the bed. Excellent service. Nothing to fault.
17 april 2026
Omdöme utan inbjudan
Excellent chairs
We arrived at the york shop and was shown around by Diane. She showed us all the chairs with different combinations of fabrics and leathers, also all the movement the chairs were capable of. We were very grateful as she made us feel very welcome and we would definitely recommend the store to friends.
6 april 2026
Omdöme utan inbjudan
Carl & Damion,
Carl & Damion,
They called 20 mins before, they got here and nothing was to much trouble, they was so helpful, showed us how they worked, very professional
2 april 2026
Omdöme utan inbjudan
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