HSL Chairs - Romford Omdömen 87

On the 11th May I visited the Romford branch of HSL to purchase a reclining riser chair and was served by a lovely lady named Cheryle. She was very knowledgeable and patient and took the time to answer all my questions whilst serving me tea and biscuits. The experience was stress free without any rush and i eventually purchased a very comfortable Burrows chair. I would thoroughly recommend Cheryle and the store.

All the staff I dealt with on the two occasions I went to the store, were very friendly and helpful, and gave me plenty of time to sit in the chair I was thinking of purchasing without any pressure. I did buy a recliner.

Helen was extremely good

Dan and Andy did home visit for my elderly mother with dementia. The service was incredible, respectful and dignified. They listened to mum and me and offered the best opinions with explanations. Would highly recommend.

We had a warm welcome, and were shown several recliner chairs which we said we were looking for. After making sure the recliner was the correct fit and materials were chosen, the paper work was easily done. There was no pressure on the visit to the shop and the female staff member was very helpful

I have bought 2 chairs from HSL Romford. HSL Romford is a shop I always like to visit. The staff are friendly and welcoming. They are knowledgeable about their products and give good advice. This time I was unable to visit the store so ordered over the phone. I found the whole process to be reassuringly easy as the assistant talked me carefully through the procedure.

Ladies at Romford branch were very knowledgeable on the products and made sure we chose the right product for our needs.

Helen in the Romford Roneo Corner store was fantastic. She welcomed my mum into the store, listened well to what she required, suggested a number of options to try until mum found what she liked. The other girls offered help and advice too without pressure. Mum was able to take her time to ensure she was completely satisfied. Ordering was completed with all the processes explained clearly. We would like to thank Helen as despite being in the store for about three hours the experience was not stressful in any way and my mum left happy.

We were really well looked after but not pressured. We were checked for which size of chair fitted us best, shown the various different recliners. The ladies gave us time to browse and choose which chairs we wanted to have and then helped us choose the fabric and provided larger swatches of material so we could see clearer how the chairs would look. They were extremely helpful and friendly without overstepping any boundaries.

Ann at Romford branch very pleasant and helpful when we visited on Thursday 19 March. Was very thorough in taking order and making sure we had exactly what we wanted. Thank you Anne.

The two Lady staff who helped me with the purchase of my Recliner chair were excellent throughout the process.

We visited the Romford sales room today where we were cordially welcomed by Dan. He impressed us with his knowledge and expertise and was easily able to identify requirements and guide us intelligently through the various decisions to be made regarding the order of our Stressless chair. We have been impressed with the process thus far and now look forward to taking delivery of our chair when we will again share our observations.

Staff were very helpful and extremely patient, had a nice cup of tea and biscuits

The store I visited with my son was in Romford. I was attended to by Dan who was indeed extremely helpful and helped me to decide exactly what armchair I required for my disability needs.

Excellent service with a smile from Cheryle and team at the Romford store. Co-erced me to part with my money but was a top quality product and worth the price for comfort and sitting comfortably. Top marks.

Annie and Andy were very polite and helpful. They were very informative and we chose a chair.

Very relaxed, no rush, took time to listen to my requirements. Great selection to try in store. Good customer service, thanks Cheryle .

Elaine is a great asset to your company
No pressure was put on me which was great and let the chair sell its self. Answered all questions asked
and was very patient showing the different coverings.
Hope the rest of order is as good.

Haley and Elaine at the Romford Store were ever so helpful and knowledgeable in helping us decide and purchase a new chair. They were extremely patient whilst we navigated chair designs and fabric options. Their help and support helped us decide on the best chair for our home. I would highly recommend HSL Romford and great team behind the showroom.

Excellent service! Helen greeted us as we came in, but wasn't pushy in any way. She helped my father in law find a chair that was not only comfy, but also fitted him and his needs. Elaine (Manager) also helped with choosing the right fabric and they both gave excellent customer service. Thank you