It was the moment we were invited into the store. Diane was most helpful and made our experience both pleasurable and without any pressure. We walked around the various chairs we were looking for and... Se mer
Plats
Byt platsArden Press House, Pixmore Avenue, SG6 1LJ Letchworth, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Manager Liz extremely helpful We were made to feel very welcome I would definitely recommend hsl letchworth and would return again S Ryan
My experience was brilliant from the time I arrived till the time I left. Professional advice and dedication. Graham and Liz put the ramp up for my wheelchair to gain access to the showroom. I was rec... Se mer
Företaget har svarat
Visited Letchworth Show room on Wednesday and were made most welcome from the start Liz was so very knowledgeable and talked us through everything we needed to know she was very friendly and helped us... Se mer
Företagsinformation
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Om HSL Chairs - Letchworth
Skrivet av företaget
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Skrivet av företaget
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Kontaktuppgifter
Arden Press House, Pixmore Avenue, SG6 1LJ, Letchworth, Storbritannien
4,9
Utmärkt
131 omdömen
Ber kunder att lämna omdömen
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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A relaxed and fun experience.
Diane was great. We had more fun than going to an Adventure Park. And learnt a lot more. She listened to what we needed and she guided us through the whole process.
Coffee and toilets were an added bonus.
4 maj 2026
Omdöme utan inbjudan
Good welcome to store
Good welcome to store, excellent help by Graham, He made everything clear and we were able to understand the product.
11 april 2026
Very helpful and friendly.
I only had one foot in the door and was met by a lovely lady, Michele.
After that she and Graham did absolutely everything to help and explain what in all honesty I only popped in to have a quick look at.
A few days later I went back with the wife and ordered a chair.
Looking forward to receiving my chair from them.
20 april 2026
Chair is excellent and delivered on day…
Chair is excellent and delivered on day promised.
17 april 2026
I went in to look!!!
I bought an electric bed on monday this week at letchworth showroom attended to by graham i was extremely satisfied with the service provided by him a gentleman i am a previous customer althougjh not for some years very pleasant experience i may pop in again if passing for cup tea and chat! Well done hsl staff letchworth jean ranson
20 april 2026
Omdöme utan inbjudan
Graham who served us was very efficient…
Graham who served us was very efficient and knowledgeable
20 april 2026
Omdöme utan inbjudan
Friendly from when we first arrived
Friendly from when we first arrived, warm greeting, lovely showroom. Donella and the team were very helpful and went through the whole process explaining everything to mum so she was happy with her choice. Highly recommend this showroom well worth the time and distance we travelled. Thank you all for your help.
7 april 2026
Omdöme utan inbjudan
Absolutely delighted with my chairs
28 mars 2026
Welcoming wirhout being pushy.
Welcoming wirhout being pushy.
Attentive to our needs and very well informed about the reclining chairs on show.
Allowed us to try various options explaining each ones benefits.
We are very happy with our purchase.
28 mars 2026
Outstanding service in the Letchworth…
Outstanding service in the Letchworth store followed by speedy contact about delivery and friendly and efficient delivery well within the specified time limit. And of course very happy with the chair itself.
21 mars 2026
Excellent service
We were made very welcome and my wife who is disabled was assisted into the shop by means of ramps for her walker. The shop assistant Graham was extremeley helpful and made sure that all the options were explained in detail without any hard sell and biscuits it was an excellent shopping experience. Together with the offer of tea and biscuits it was made an excellent shopping experience.
29 mars 2026
Excellent Service
Excellent Service, all the staff were so lovely Dianne helped us pick out the right chair. There was no pressure just support. I would recommend them to anyone.
21 mars 2026
Excellent guidance from Donella.
Excellent guidance from Donella.
She was very helpful with further questions later also.
13 mars 2026
Wonderful experience
Everything about the experience was wonderful. Diane was patient, kind and knowledgeable. I would recommend her to anyone.
14 mars 2026
The whole experience was wonderful
The whole experience was wonderful. Diane welcomed us at the door, brought us drinks and biscuits and explained what a good chair should feel like. She spoke through all the options and was calm and patient throughout. Diane was very knowledgable and guided us to make the best choice. It was a really lovely experience and my mum is really happy with her new chair.
14 mars 2026
Omdöme utan inbjudan
Happy customer
When I arrived at the Letchworth store I was greeted by Diane I was given information on HSL I then proceeded to tell her that I was looking for a new chair She tried several ones which was no trouble. we then decided on the right one with her expertise I was offered tea and biscuits and a nice sit in the chair I was so happy in my chair i bought a sofa as well thank you HSL for your helpful and caring staff
1 mars 2026
Omdöme utan inbjudan
The staff were very helpful and they…
The staff were very helpful and they made you feel welcome and there was no pressure to buy.
27 februari 2026
Omdöme utan inbjudan
Very knowledgeable and answered our…
Very knowledgeable and answered our questions without any problems
5 februari 2026
Omdöme utan inbjudan
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