Went to the Farnborough branch to purchase rise and recline chairs for my elderly parents. A small but well stocked showroom. The sales staff (Karen in particular) were very helpful and knowledgeabl... Se mer
Plats
Byt plats46-48 Victoria Road, GU14 7PG Farnborough, GB
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Det här tycker kunderna
My Mother and I received a warm welcome from all of the staff at HSL in Farnborough. We made several visits to the store and Karen our Client Representative was attentive and professional at all times... Se mer
Sue was most helpful. She gave a good explanation of the chair options. I was given time to consider whether to purchase a chair and was not pressureised into any decision.
Karen at Farnborough store was very helpful even though I explained that I had already arranged a home visit, but wanted to see the full range of chairs in store to decide which style/size was most su... Se mer
Företagsinformation
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Om HSL Chairs - Farnborough
Skrivet av företaget
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Skrivet av företaget
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Kontaktuppgifter
46-48 Victoria Road, GU14 7PG, Farnborough, Storbritannien
4,8
Utmärkt
78 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Staff were helpful and efficient when…
Staff were helpful and efficient when presenting the chairs that were suitable for the ones I was considering.
13 maj 2025
Delightful charming and helpful…
Delightful charming and helpful delivery guys, Wayne and Andy. Went through how to use chair with us. Very careful in manoeuvring their way around the house to get chair into situ.
14 maj 2025
Omdöme utan inbjudan
Great service
Great service, patience and help through the purchasing process.
Good selection in store and lots of fabrics to choose from.
Thank You !
5 maj 2025
An extra chair
Jack and Martin delivered an extra chair, a week ago, to add to our suite and were, as all the staff that we have dealt with, cheerful, helpful and very competent. Karen at the Farnborough store ordered this extra chair for us over the phone, with no bother at all. An impressive business to deal with.
23 april 2025
Omdöme utan inbjudan
Purchase from HSL
The helpfulness of the staff and the attention to detail, I found that everything was explained thoroughly.
22 april 2025
A five star experience.
Staff were friendly, there was no ' hard sell'. Alex and Karen explained how the rise and recline chairs worked in detail making sure the suite was exactly what we wanted.
28 mars 2025
Beth’s new Armchair
I visited the Farnborough Surrey store and had the opportunity to see the style of chairs and try them out. Was not rushed, able to wander around shop until I felt after I had tried all to find the chair that suited me personally. Great choice of fabric to choose from.
17 april 2025
Omdöme utan inbjudan
My second order placed with the store…
My second order placed with the store at Farnborough and it was just as good as my previous experience last year. Karen was exceptionally helpful and nothing was too much trouble.
16 april 2025
Omdöme utan inbjudan
Above and beyond Customer Service
Having experienced Stressless chairs previously, we went to HSL to enquire if they had an electric recliner we could try. Parking and access was excellent (I have mobility difficulties) and we were warmly greeted by Karen who could not have been more helpful. We tried several Stressless chairs, including electric recliners while Karen explained which styles of chair came with the electric facility. She then took time going through the colours and types of leather available and we were able to almost match a colour to the sofa we were retaining from our suite. As we were making the purchase the whole time scale …… deposit, delivery time, care package, final payment and delivery date were fully explained and we left very satisfied with no questions and all those things happened exactly as Karen had explained.
We did ring the shop nearer to the delivery date and spoke to Sue who, like Karen, was more than helpful and rang us back when she said she would. All the staff at HSL Farnborough are to be commended.
We will definitely go there again if we need to replace another piece of furniture and would look forward to the experience.
15 januari 2025
Very helpful shop assistant
Very helpful shop assistant. She knew her stuff and worked within the parameters which suited us. I feel we got the best deal that she could offer and she wisely left us alone with a sustaining drink and plate of biscuits for us to come to a final decision without feeling pressured.
29 mars 2025
A great product
A great product, very well made and excellent price. Showroom staff very friendly and knowledgeable.
27 mars 2025
Everything about HSL was brilliant from…
Everything about HSL was brilliant from start to finish
25 februari 2025
Omdöme utan inbjudan
The needs were met for my mother…
The needs were met for my mother effectively. Well pleased.
16 mars 2025
Great service from start to finish from…
Great service from start to finish from HSL.
Hassle free with efficient delivery from Jack & Martin.
Thank you!
20 mars 2025
Omdöme utan inbjudan
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