HSL Chairs - Farnborough Omdömen 56

TrustScore 4.5 av 5

4,7

46-48 Victoria Road, GU14 7PG Farnborough, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Karen at Farnborough store was very helpful even though I explained that I had already arranged a home visit, but wanted to see the full range of chairs in store to decide which style/size was most su... Se mer

Betygsatt 5 av 5 stjärnor

A nice location, good parking, a pleasant and deceptively roomy shop, good quality products and an informed and helpful staff member. Prompt and professional delivery.

Betygsatt 5 av 5 stjärnor

The very warm welcome .Sue at Farnborough took us under her wing,explaining the difference between styles of furniture and sizes to accomodate us.We chose ‘chairs that hugged us’.She spent time with u... Se mer

Betygsatt 5 av 5 stjärnor

We went to the Farnborough showroom and asked to be measured for a chair. Alex took us through the whole process carefully and ensured my husband had a chair which fitted him and he could use the cont... Se mer


Företagsinformation

  1. Möbelaffär
  2. Leverantör av handikapphjälpmedel
  3. Möbeltillverkare
  4. Leverantör av hjälpmedel för personer med funktionsnedsättning

Om HSL Chairs - Farnborough

Skrivet av företaget

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Skrivet av företaget

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Kontaktuppgifter

  • 46-48 Victoria Road, GU14 7PG, Farnborough, Storbritannien

4,7

Utmärkt

TrustScore 4.5 av 5

56 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great company with efficient staff

My wife and i was made welcome and comfortable on arrival. There was no high pressure sales talk which i hate and would of walked out if so. Karen was very professional and explained everything in detail and helped us with what we required. I would recommend the staff and company to everyone who would ask us about HSL.

19 april 2026
Betygsatt 4 av 5 stjärnor

The service I recieved was really good

The service I recieved was really good, Susan, the person who I saw and helped me with my order both this time and back in August last year. She explained all the different options that were available to me with care and patients, and understanding. I don't think I could fault her.

9 april 2026
Betygsatt 5 av 5 stjärnor

Returning satisfied customer

Returned to HSL to purchase fireside chair having bought a sofa a few years back. Service from Sue at Farnborough store was excellent and everything went to plan with delivery within 6 weeks of placing order. Delivery timely and no fuss with plenty of notice from courteous staff and driver. Very pleased with my smart and comfortable armchair.

27 februari 2026
Betygsatt 5 av 5 stjärnor

Helpful and professional.

Alex was just the sort of sales person you need. Informative, helpful and not pushy in any way. Was there if you needed him but knew to leave you alone as well. Thank you Alex, well done.

8 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We were the only customers in the store…

We were the only customers in the store and Sue looked after my wife and I as if we were royalty.
She answered all our questions and pointed us to furniture that suited our height etc.
Never been in a shop for many years like this and we were even served tea and biscuits.
The best though was the lack of a hard sell which made such a change these days. Please thank her again from us.

25 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Karen at Farnborough very Helpful

Karen at Farnborough store was very helpful even though I explained that I had already arranged a home visit, but wanted to see the full range of chairs in store to decide which style/size was most suitable for me. I was able to see that a Super petite size would be best. I have now ordered a second standard size chair to complement `My` chair. But HSL do make very difficult to choose a suitable fabric, the books of samples are in no particular order so that I had go through all the samples to find all colours avaiable the Chamonix fabric I liked.

3 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Exceptional service

Parking was very easy. My husband and I were greeted at the door. We were able to wander around the show room at ease and when we needed some help Gill was on hand to give us just that. Gill was patient and gave good advice and had good knowledge of the products. My husband was undecided between two chairs, so Gill very kindly printed out two quotes for us to take away and have a think about it, there was no pressure. We went back to the same shop about a week later to make a decision and decided to purchase a chair. Unfortunately Gill was on a day off that day, but we were served by Sue I think who was equally polite and friendly. We had exceptional service from both members of staff.

26 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A wonderful ,caring and efficient service

The very warm welcome .Sue at Farnborough took us under her wing,explaining the difference between styles of furniture and sizes to accomodate us.We chose ‘chairs that hugged us’.She spent time with us and we really appreciated the whole experience.Would thoroughly recommend HSL.

4 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

I have to say that I can’t fault HSL Chairs. The showroom service is very professional and polite, and the delivery was on time and expert done in terms of price, you can get cheaper, but the type of sofa I wanted was not available elsewhere. I am very pleased.

17 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

New chairs

We are very pleased with our new chairs which were delivered today by Jason and Ashley. They were helpful and polite. Excellent service.

2 oktober 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great furniture

the Farnborough location staff were excellent,Nothing was too much trouble and a lot of time was given to us.The delivery was first class and was installed in no time ay all.The product looks and feels perfect but time will tell.Only slight nag was in trying to pay.American Express for a time was not possible to use for some reason but eventually was.

17 september 2025
Omdöme utan inbjudan
Logotyp för HSL Chairs - Farnborough

Svar från HSL Chairs - Farnborough

Good Evening
Many thanks for leaving your wonderful feedback. I apologise for the stress and inconvenience caused during a time when we were unable to accept American express. I can assure you this is now fully rectified.and our customers can now choose to pay in this way
Regards
Sharon Sanderson
Head of Customer Care

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer