Howsy - Online lettings agent Omdömen 

2 900
•
TrustScore 3.5 av 5

3,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I just found out that Howsy changed my original contract, which has tied me into a yearly contract (fixed contract) I would like to leave, and I can't, but as from the 1st may 2026, all contracts wil... Se mer

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Betygsatt 1 av 5 stjärnor

Howsy took £60/month out of my bank account for 11 months under the financial facility called ‘No Agent Technology’ as there is no identifying information on each bank reference I actually thought thi... Se mer

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Betygsatt 5 av 5 stjärnor

Jake was great at getting our contracts signed late on a Friday when our tenants were moving in on Monday. He was responsive and did a great job at managing our expectations and contacting us when he... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have used Howsy since 2020 to manage our flat in London. It has not always been plain sailing, partly because they are so busy. However my recent experience has been great. My tenant gave notice... Se mer

Företaget har svarat

Företagsinformation

  1. Hyresförmedling

Skrivet av företaget

Meet Howsy. A new concept designed to shake up the way renting works for good. We're on a mission to create a simple, intuitive and fairly priced experience that's powered by new ideas and brilliant technology. Mixing smart tech and know-how, we have a deep understanding of what renters want and Landlords need. We know the world of renting can be tough - boilers do break down at weekends, but it's our job to fix things efficiently, honestly and with a smile on our face. It is possible to combine great service with a fair price.


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,3

Alla omdömen

(2 900)

2 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Landlord? Steer clear.

As a landlord you'd be mad to get hooked up with this company. If you are with them already then you will soon be driven mad by them. Incompetent in every department: service, contract handling, response times, repairs etc etc. They took over a very well regarded agency called 'Happy Tenant' who used to handle my properties and since then they have been appalling. I've taken my properties elsewhere.

10 oktober 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Search of a property

I have got a support agent named "Ronnie", He was very helpful to look after about my concerns. I had a nice experience on his service.

6 oktober 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very helpful and polite

Spoke to lady called Joana regarding a viewing, she was extremely helpful and polite.

5 oktober 2022
Omdöme utan inbjudan
Logotyp för Howsy - Online lettings agent

Svar från Howsy - Online lettings agent

Thank you for your lovely words and for leaving a 5* review. Kind regards,Ria Burton, Customer Relations Team

Betygsatt 5 av 5 stjärnor

Excellent work done by Kevin Hurley…

Excellent work done by Kevin Hurley helping us get through and also resolving the electrical problems that we had the misfortune to have. Kevin remained in contact with us with reassurance and updates throughout and pushed all contractors to attend to the property and resolve all issues. Thankyou Kevin for your outstanding work

3 oktober 2022
Omdöme utan inbjudan
Logotyp för Howsy - Online lettings agent

Svar från Howsy - Online lettings agent

We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Kevin, and hope we can help again in the future. Kind regards, Ria Burton, Customer Relations Team

Betygsatt 5 av 5 stjärnor

Jake was great at getting our contracts…

Jake was great at getting our contracts signed late on a Friday when our tenants were moving in on Monday. He was responsive and did a great job at managing our expectations and contacting us when he said he would. We have 2 properties with Howsy. They are not perfect and are going through some changes but we have used bricks and mortar agents who are far worse and for a lot more money.

2 september 2022
Omdöme utan inbjudan
Logotyp för Howsy - Online lettings agent

Svar från Howsy - Online lettings agent

Thank you for your kind comments regarding Jake and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Ria Burton, Customer Relations Team

Betygsatt 1 av 5 stjärnor

Landlord be aware, you get what you pay for

I have asked for an explanation on why they did not inform of a letter they received from the council regarding a fine, I sent an email on the 22nd of September, still waiting for a reply. I have been invoiced for items that I don't need. So far not having a great experience .

4 oktober 2022
Omdöme utan inbjudan
Logotyp för Howsy - Online lettings agent

Svar från Howsy - Online lettings agent

Dear Miling, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Ria Burton, Customer Relations Team

Betygsatt 5 av 5 stjärnor

Great service from Joana

Thank you Joana. She was very polite, easy to talk to and helpful.

4 oktober 2022
Omdöme utan inbjudan
Logotyp för Howsy - Online lettings agent

Svar från Howsy - Online lettings agent

Thank you. We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Ria Burton, Customer Relations Team

Betygsatt 5 av 5 stjärnor

Toby is a great guy

Toby is a great guy. He did all he could to help.

4 oktober 2022
Omdöme utan inbjudan
Logotyp för Howsy - Online lettings agent

Svar från Howsy - Online lettings agent

Thank you for taking the time to rate your service with Toby. We appreciate all feedback. Kind regards, Ria Burton, Customer Relations Team

Betygsatt 5 av 5 stjärnor

Very kind and helpful

30 september 2022
Omdöme utan inbjudan
Logotyp för Howsy - Online lettings agent

Svar från Howsy - Online lettings agent

Dear Claire, Thank you for leaving a wonderful 5 star Trustpilot review. Kind regards, Ria Burton, Customer Relations Team

Betygsatt 1 av 5 stjärnor

I have never know a company to get it wrong so many times

I have never known a company to get it wrong so many times. From moving in they have been terrible one problem after another and with us finally getting away from this HORRIBLE company with our move out date later this month they wanted to finish in style by STEALING a full months rent even though it should have been pro-rated which we called them to tell them and said would be done but which as usual hasn't.

I would advise anyone that is looking to move and is thinking about using Howsy DONT they are a joke.

29 september 2022
Omdöme utan inbjudan
Logotyp för Howsy - Online lettings agent

Svar från Howsy - Online lettings agent

Dear Nicholas, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Ria Burton, Customer Relations Team

Betygsatt 1 av 5 stjärnor

Howsy is the worst agent I’ve had to…

Howsy is the worst agent I’ve had to deal with. They don’t answer emails on time, they often are not available on the phone and they have since lost the original key to the property, meaning the contractors or potential tenants aren’t able to view it. Our flat is sitting empty due to their incompetence.

15 september 2022
Omdöme utan inbjudan
Logotyp för Howsy - Online lettings agent

Svar från Howsy - Online lettings agent

Dear Anette, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Ria Burton, Customer Relations Team

Betygsatt 5 av 5 stjärnor

Toby was so helpful on the phone this…

Toby was so helpful on the phone this morning - thank you!

28 september 2022
Omdöme utan inbjudan
Logotyp för Howsy - Online lettings agent

Svar från Howsy - Online lettings agent

Dear Hannah, Thank you for taking the time to rate your service with our Howsy team. Kind regards, Ria Burton, Customer Relations Team

Detta är Trustpilot

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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