Howler Omdömen 

I had an issue with a card which I feared could not be resolved, but I tried anyway with Howler. Nompumelelo handled my request swiftly and in a straight-forward and easy manner. It was so refreshing to have this sort of customer care which typically seems non-existant these days! Well done Howler team, you've nailed it! And thank you VERY much for helping me resolve my issue. It means so much to me!

Excellent service by Nompumelelo from Howler team. She responded in less than 2hrs when I was struggling to receive a transferred ticket from another purchaser.
She e-mailed the ticket directly to me...

Howler, you will continue to be famous

Thanks, 1000 times

I attended the Corona Sunset Festival and had leftover funds on my wristband. I wasn’t aware there was a specific time window for retrieving the cash. After checking my emails, I saw they sent just one email notifying me that cash-out was open, which I missed. There were no follow-up reminders. One email… seriously?

Curious, I looked into why any event organiser would use Howler, as this feels like a scam to me. Then I read on their website that leftover funds are sent to the event organisers. So, it turns out that Corona’s festival organisers are happily pocketing an extra bonus.

Judging by the reviews on Trustpilot, I’m not alone in this experience. I honestly don’t understand how this can be legal.

I purchased a ticket through Howler but I didn't receive my ticket for some reason. I contacted Howler about it and and was put in contact with Nompumelelo N. on email. Nompumelelo was quick to resolve the issue for me which I really appreciated since I bought my ticket 1 day before the event was happening. Thank you for the quick turnaround and great customer support Howler.

Horrible, I topped up my ticket using EFT but when tried to buy food and drinks it had zero balance. Spoke to Howler agents at the event they transferred my funds to another wristband, didn’t use all the funds so I tried to get my refund. Suddenly they can’t track the wristband which they’re transferred my funds into, they are asking for a physical wristband in order to give me my money back.

Seit über zwei Monaten Versuche ich, mein Geld von zwei Cashlesskarten zurück zu bekommen. Immer wieder schreibt mir der Support, ich solle meine Bankverbindung mitteilen. Das habe ich heute zum 4. Mal getan. Zuletzt hieß es, meine Auszahlung sei jetzt veranlasst, die Bearbeitung könne bis 5 Werktage dauern, die Auszahlung schließlich nochmal bis 14 Tage. Ich habe brav 19 Werktage gewartet, natürlich ist kein Geld angekommen.

Worst service ever, if a zero rating was possible that is what I would give. Struggling since 21/10/24
They advertise refundable tickets in cases of emergency, you pay extra for these tickects and when you request a refund based on your emergency they decide that your emergency is not an emergency
Letting go of a R100/ R200 tickect maybe, but loosing a R4000 ticket is not acceptable.... Then they even restrict you from reselling your tickect...

The worst ticketing agent!! Extortionate booking fees and not equipped to handle high traffic volumes. Wouldn't recommend this site to anyone. No regard for their customers and don't feel any shame to overcharge for booking fees despite have the worst site out there.

I had a problem with the return at the elrow festival and they solved the problem quickly and kindly. A 10 for the team.

Terrible experience.
I have been contacting them for months about reimbursing two tickets at KAPPA FUTUR FESTIVAL in Turin, money nowhere to be see and they don’t even reply to the emails anymore.
Terrible service.

Excelente el servicio de ayuda. Enseguida me contestaron y me solucionaron mi problema.
No recibi mi correo de confirmación de la entrada. Y enseguida me la enviaron.
Os felicito

I had an incident with the cashless return of Monegros Desert festival bracelets, fast and professional treatment and everything was sorted.

Great experience for Monegros Desert Festival

had a problem with cashout of Monegros Festival.
Support was very quick and helpful

Apesar de ter tido um problema inicial com o cashout de um festival a que fui, o suporte técnico foi impecável e resolveu o meu problema numa questão de horas.
Muito credíveis.

Had an issue with cashless wristband, was solved very quickly, great service!

Quick response to my issue

Had a problem with cashout after attending Kappa Futur Festival. Howler support team has been understanding and helped me get my money back. Totally recomended

Geld weg, nach einem Event hatte ich Probleme mit dem Login. Eine Auszahlung meines Guthabens ging nicht. Zwei mal Kontakt aufgenommen, beim zweiten mal hiess es meine Karte sei nun gekoppelt und das Auszahlen sollte nun funktionieren. Ein Tag später versuchte ich es erneut, kommt Auszahlungen sind für diesen Event abgelaufen und nicht mehr möglich. Auf mein drittes Mail wurde natürlich nicht mehr geantwortet. Null Kulanz und für mein empfinden ist dies Betrug und Bereicherung. No Go.