I had what was probably a minor problem with my iPhone, but not minor for me! Efficient, friendly, quick service. I cannot recommend HC highly enough. Wonderful to have proper service! Thank you. Ka... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Super quick service from my initial phone enquiry to taking my low performance Apple iPhone into his premises to job completion. iPhone now good as new!! and all completed in 2 hours....Really easy to... Se mer
Företaget har svarat
My first generation HomePod gave up on me on Christmas Eve, not powering up and as it turns out, a common fault. Getting these things repaired is not something you can leave to your regular phone and... Se mer
Företaget har svarat
One of my 1st gen HomePod’s stopped working and, after some research, I found these guys. Everything about the service was top notch. The initial conversation about the process, the communication thro... Se mer
Företagsinformation
Skrivet av företaget
Howard Conrad was created in 2012 with the vision to restore the reputation of independent Apple repair specialists. We offer a wide range of repairs on nearly all of Apple's products and all our repairs are backed by an industry-leading 3-year warranty.
Kontaktuppgifter
83a Leeds Road, HG2 8BE, Harrogate, Storbritannien
- 01423 228420
- repair@howard-conrad.com
- howard-conrad.com
I’m an oldie…
I’m an oldie with only a tenuous grasp of tech (never mind reality) but the people here are straightforward, clear and helpful. What I thought was severe damage to a dropped iphone got sorted quickly at very reasonable pricing. Great eork and my thanks
2 september 2025
Omdöme utan inbjudan
Great team at Howard Conrad
Great team at Howard Conrad, they dealt quickly with my laptop issue and kept me informed about progress. Laptop all fixed and at a good price too, also great follow up service so really pleased overall. Would highly recommend.
27 augusti 2025
Omdöme utan inbjudan
I recently had my iPad Air repaired…
I recently had my iPad Air repaired after a cracked screen, and the service could not have been better. The whole process was fast, efficient, and entirely professional. My device has been restored to perfect working order and honestly feels as good as new. Communication was clear throughout, turnaround time was excellent, and the quality of the repair exceeded my expectations. I would not hesitate to recommend this company to anyone looking for reliable, high-quality repair work.
26 augusti 2025
Omdöme utan inbjudan
Great service
Easy to deal with and great communication during the repair process. Very reasonably priced too. I wouldn’t hesitate to use them again and to recommend them to others.
29 augusti 2025
Omdöme utan inbjudan
Excellent as always
Excellent as always. No charge this time for a quick fix!
3 september 2025
Omdöme utan inbjudan
Highly recommended
Was recommended by a friend. Very friendly and helpful. Will certainly be using them again. I am not very tech confident but they were very helpful and patient . Would recommend to anyone needing tech support.
18 augusti 2025
Omdöme utan inbjudan
Was recommended Howard Conrad by a…
Was recommended Howard Conrad by a friend. Thought I needed a screen replacement for my smashed iPhone but turns out it was just the tempered glass protector that had smashed. Friendly staff and I left very pleased with a new durable protector fitted!
22 augusti 2025
Omdöme utan inbjudan
Absolutely superb service and value for money
Apple Support told me they could not fix my HomePod and tried to get me to buy a new one. Fortunately I found Howard Conrad and within 5 days my HomePod was back with me working perfectly. Their service and value for money is exceptional. I absolutely recommend Howard Conrad to and would use them again in the future
23 augusti 2025
Omdöme utan inbjudan
I can not recombined these guys highly…
I can not recombined these guys highly enough. They managed to resurrect my 2015 MacBook Pro which is now operating like new. They price their service incredibly reasonably and they're so friendly.
20 augusti 2025
Omdöme utan inbjudan
Excellent Service!
Howard Conrad fixed my HomePod which was popping and clicking. The service from start to finish was excellent, the comms were regular and detailed on the repair and what work was done. The guys were very friendly each time I spoke to them on the phone. The HomePod is and working perfectly again. I will definitely use Howard Conrad again for any future Apple product repairs. Thanks guys.
16 augusti 2025
Omdöme utan inbjudan
Really good customer experience
Really good customer experience. I visited as my iPad wasn’t working correctly and I couldn’t download any apps. All was sorted very quickly and explained really clearly. I’ll definitely be back if I have any issues and I’m very happy to recommend them
20 augusti 2025
Omdöme utan inbjudan
Yes you can repair an HomePod
When my much loved original HomePod died, would not power on, I thought that was it for the bin… but then I discovered Howard Conrad who were offering a fixed price repair service so thought it’s worth a go. So glad I did, service was excellent from start to finish and HomePod was back fully repaired in no time. First class company and now my “go to” for any Apple repairs.
8 augusti 2025
Omdöme utan inbjudan
First generation dead HomePod back working
Excellent service. They did everything they said they would. My dead HomePod was returned in perfect condition and working fully, complete with 3 year guarantee. Great to get a written report of work done and parts replaced. Well worth the money.
11 augusti 2025
Omdöme utan inbjudan
Needed a new battery for an ASUS…
Needed a new battery for an ASUS machine. All managed wonderfully from initial contact, to arrangements on the day of install.
1 augusti 2025
Omdöme utan inbjudan
Excellent service,wouldn't use anyone…
Excellent service,wouldn't use anyone else from now on.
1 augusti 2025
Omdöme utan inbjudan
Great communication from Howard Conrad…
Great communication from Howard Conrad throughout the whole process. Delivery was easy and prompt and most importantly fixed my HomePod.
Thanks!
22 juli 2025
Omdöme utan inbjudan
Had a water damaged iPad
Had a water damaged iPad. Very friendly , professional service . Would definitely recommend .
10 juli 2025
Omdöme utan inbjudan
Great HomePod Repair Experience
The team were incredible from start to finish. When booking my repair, I was able to request a phone call to discuss the issue prior to sending my device in. The turnaround time was faster than advertised, and I got a very detailed email with details of my repair. When I had an issue with my device post-repair, I was able to get back in contact with them to receive additional support same-day. Absolutely phenomenal experience, would certainly recommend them.
17 juli 2025
Omdöme utan inbjudan
Great communication via phone and in…
Great communication via phone and in person, overall a great custom experince.
22 juli 2025
Omdöme utan inbjudan
Prompt professional service
Prompt professional service. Recommended.
17 juli 2025
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.