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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I had what was probably a minor problem with my iPhone, but not minor for me! Efficient, friendly, quick service. I cannot recommend HC highly enough. Wonderful to have proper service! Thank you. Ka... Se mer

Betygsatt 5 av 5 stjärnor

Super quick service from my initial phone enquiry to taking my low performance Apple iPhone into his premises to job completion. iPhone now good as new!! and all completed in 2 hours....Really easy to... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My first generation HomePod gave up on me on Christmas Eve, not powering up and as it turns out, a common fault. Getting these things repaired is not something you can leave to your regular phone and... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

One of my 1st gen HomePod’s stopped working and, after some research, I found these guys. Everything about the service was top notch. The initial conversation about the process, the communication thro... Se mer

Företagsinformation

  1. Datorreparation
  2. Mobiltelefonreparatör
  3. Telefonreparatör

Skrivet av företaget

Howard Conrad was created in 2012 with the vision to restore the reputation of independent Apple repair specialists. We offer a wide range of repairs on nearly all of Apple's products and all our repairs are backed by an industry-leading 3-year warranty.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

173 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great service

I love my original HomePods and when one stopped working I feared the worst as they are not the easiest of things to fix.
I found Howard Conrad via a web search and everything was easy from when I put in my order. They arranged collection, delivery when fixed and communicated well throughout the process.
Glad to have my HomePod back and working again and I can only thoroughly recommend these guys if you face the same issue.

Craig

18 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Faultless service

Wouldn't hesitate to recommend this company – I sent them my broken HomePod and from the moment it arrived I received detailed communication about the repair process – including exactly what problems had been identified, what had been replaced, and even a preemptive replacement of a part with known issues. As promised, the flat fee included return delivery and it's been working perfectly ever since.

2 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding service

Outstanding service, multiple components of an Apple 1st gen HomePod replaced/repaired within a few days, back as good as new! Excellent communication and service, thank you!

12 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

1st Class Service

If you’re thinking of using these guys to fix your gear, don’t hesitate. First class service with brilliant communication at every stage. I had a slight issue (which was no fault of theirs) and the guys honoured their guarantee and sorted it for me without question. Would use again and highly recommend.

3 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Mk1 HomePod repair

We recently had our mk1 HomePod repaired by Howard Conrad, as there seemed to be two man options in the UK and they had the best reputation. It has completely died, with a suspected fault of a commonly failing part, and not only did they conform and replace that (with a longer-lasting version), they also replaced some other parts that commonly fail to (hopefully) avoid the need for future repairs (and the so called “death-fart”!)
They’ve been efficient, professional, and communicated regularly throughout, so based on our experience I’d definitely recommend them for device repairs.

24 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First class HomePod repair.

One of my 1st gen HomePod’s stopped working and, after some research, I found these guys. Everything about the service was top notch. The initial conversation about the process, the communication throughout and the actual fix was all exactly as you would want. I would have no reservation in recommending them. I have another HomePod that I suspect will fail in the same way, so I have kept the packaging :-)

30 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Apple HomePod Repair

I sent my 1st Gen HomePod for repair after it suddenly stopped working. I have to say from start to finish I can’t fault these guys.

The whole process from booking the repair to sending it away to and receiving it back was so easy and stress free.

Through out the repair they kept me updated and my HomePod was returned fully functioning again.

I’ve sent a second HomePod which has unfortunately stopped working to these guys to fix. I would highly recommend them.

27 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Easy, quick and perfect.

I sent my dead HomePod into HC after a brief chat with one of the engineers who answered all my questions. The regular comms from the company kept me informed at every step of the speedy process and I now have a perfectly working HomePod, with zero evidence that it has been repaired . 100% satisfied and great value.

3 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

New Life from the Grave

Fabulous service. I thought my device was ready for the scrap heap with Apple’s lack of proper support for broken products until I found Howard Conrad. They have restored my HomePod to its brilliant best, new parts fitted, service checks completed and kept informed throughout. I’ll be looking nowhere else for repairs to any of my other Apple products.

4 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Service

Found Howard Conrad through a question on Google AI. So glad I did as they fixed my HomePod perfectly and so far no dreaded “death fart” noise (which is what AI told me it was called! Prompt service and great communication, couldn’t be happier.

3 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fast and friendly

So fast and friendly! I had an issue with my MacBook Pro and they resolved it there and then. I’d definitely recommend them and will always use them for my Apple repairs

31 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Service

Excellent Service!
Had my MacBook screen replaced. Really reasonably priced, brilliant service from friendly and knowledgeable staff. Would definitely recommend.

23 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

It was a relief to have my “old” iPod…

It was a relief to have my “old” iPod brought back to life. It contains many CD’s to be used on the move or away from home. Despite the first new battery not doing the job. They kept on going until it was fixed and tested. Brilliant. Most grateful. I’ll get back to the music now. Peter.

20 oktober 2025
Omdöme utan inbjudan

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