I have used this company on several occasions and each time the process from ordering to delivery has been faultless! Communication is exceptional to the point that the boss personally replied to... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We always order from HoT. Our regular wines are always available & fairly priced. Always deliver on time. If we want or need something different the website has enough detail for us to make an i... Se mer
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Absolutely superb from start to finish - as usual. Fantastic range of wines at great prices, fantastic case offers, absolutely the best customer service by a country mile - and delivery often the nex... Se mer
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Delivery was quicker than I expected. This is not the best Petit Verdot wine I have tasted, (Australia produces better wines of this grape variety), but left open for a couple of hours before drinki... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
House of Townend is a Yorkshire based family owned wine merchants founded in 1906. Browse our quality wine selection and buy online today.
Kontaktuppgifter
Melton West Business Park,, HU14 3BQ, Hull, Storbritannien
- 01482638888
- sales@houseoftownend.co.uk
- houseoftownend.com
4,8
Utmärkt
632 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från House of Townend
Thank you Christopher, we hope to see you again soon!
Best price and fast delivery
27 maj 2026
Svar från House of Townend
Thank you Laurence, we hope to see you again soon!
Ordering system was easy and they…
Ordering system was easy and they delvered within the mentioned time with all products secure
25 maj 2026
Svar från House of Townend
Thank you for your kind feedback. We hope to see you again soon.
Excellent wines offered at a good…
Excellent wines offered at a good price. Friendly and effective staff at Lakeland Vintners at Ings
1 maj 2026
Svar från House of Townend
Thank you, Frank. We hope to see you again soon!
Svar från House of Townend
Thank you, Mr Pickering!
Never, ever let us down
We always order from HoT.
Our regular wines are always available & fairly priced.
Always deliver on time.
If we want or need something different the website has enough detail for us to make an informed decision.
30 april 2026
Svar från House of Townend
Thank you, Louise. We hope to see you soon!
Svar från House of Townend
Thank you, John. We hope to see you again soon!
Svar från House of Townend
Thank you, Mrs Haslam.
Superb - best wine retailer there is
Absolutely superb from start to finish - as usual. Fantastic range of wines at great prices, fantastic case offers, absolutely the best customer service by a country mile - and delivery often the next day by APC who are always spot on.
Faultless - thank you again
27 april 2026
Svar från House of Townend
Thank you, David. We appreciate your kind words and hope to see you again soon!
Repeat customer
I have used this company on several occasions and each time the process from ordering to delivery has been faultless!
Communication is exceptional to the point that the boss personally replied to my questions.
He also kindly supplied tasting notes to help me in my choices and not many companies would take the time out to help someone who is an occasional customer and not spending big on purchases.
I cannot see past them as the go to shop and delivery can be free, is bang on time and well packaged to your door. Worth also looking at their special offers.
Good to get quality in this dubious climate.
Thanks again. Nigel Wood, Edinburgh.
2 maj 2026
Omdöme utan inbjudan
Svar från House of Townend
Thank you, Nigel. Your kind words are much appreciated!
On time delivery,well packaged and…
On time delivery,well packaged and fantastic wine. Many thanks
24 april 2026
Svar från House of Townend
Thank you, Gary!
Amazing customer service
Amazing customer service, quick to help when things go wrong i.e delivery issues which are normally sorted same day or next day in my experience!
27 februari 2026
Svar från House of Townend
Thank you. We hope to see you again soon!
Svar från House of Townend
Thank you, David. We hope to see you again soon!
Efficient service
Efficient service. No set delivery date, but it was easy to re-schedule to a suitable date for delivery, or give instructions where to put the items if we were not available.
2 april 2026
Svar från House of Townend
Thank you, Karen! We hope to see you again soon.
Delivery was very prompt.
Delivery was very prompt.
However driver in a very scruffy old van dumped the box on our doorstep in a hurry and would have left if l had not seen him first.
31 mars 2026
Svar från House of Townend
Hi Michael. Firstly, we are thrilled to hear that you received your order quickly, but please accept our apologies for the manor in which APC delivered your wine. We will forward your complaint to the relevant teams to ensure it doesn't happen again. We hope you enjoy your wine!
Svar från House of Townend
Hi Stephen. Many thanks for your review. I can see that your order was delayed due to the bank holiday weekend. Unfortunately APC were not delivering on either Friday 3rd April, or Monday 6th April, and they suffered a subsequent back log of parcels through their system. I am pleased to see your wines were delivered on Weds 8th April, within our standard delivery timeframe of 5 working days. We hope you enjoy your wine!
I have bought wine from them for many…
I have bought wine from them for many years and have always had fantastic service and great wines, a very pleased customer
30 mars 2026
Svar från House of Townend
Many thanks for your kind words, Alex!
Fantastic company … great wines and…
Fantastic company … great wines and good value especially Sally when buying in bulk. Always arrives when promised.
29 mars 2026
Svar från House of Townend
Thank you, Beth! We hope to see you again soon.
Svar från House of Townend
Thank you, Elaine!
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