HOUSE OF ENKI Omdömen 

451
TrustScore 3 av 5

3,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I purchased the Regent Traditional Shower Set and the bath filler component has failed twice due to manufacturing defects. House of Enki replaced it once, but the new part failed within months.They ar... Se mer

Betygsatt 5 av 5 stjärnor

After some research in trying to find a 12.5mm dia. flexible shower hose in 'gold' I was pleased to find one supplied by Enki, This was duly ordered online and received within 36hrs, a very efficient... Se mer

Betygsatt 5 av 5 stjärnor

I ordered a thermostatic bath/shower mixer tap about midday on Saturday and it arrived perhaps 175 miles away late Sunday morning. I’m pleased with the product and impressed with the speed of delive... Se mer

Betygsatt 5 av 5 stjärnor

I ordered some lovely brass taps in Oct last year. In this last week one of them was getting loose and I contacted the support team for advice. They were extremely quick in responding and helpful, giv... Se mer

Företagsinformation

  1. Försäljare av badrumsartiklar
  2. Badrumsinstallatör
  3. Heminredningsbutik
  4. Köksrenovering
  5. Butik med kökstillbehör

Om HOUSE OF ENKI

Skrivet av företaget

We are proud to be a family-run business based in the UK, providing premium designer kitchen and bathroom furniture and fittings. Our wide range of high-quality, stylish products offers something for every taste at an affordable price and provides you with the ultimate choice in style, colour and design to help you create the bathroom of your dreams.

Trusted Brand - Our Commitment to You

We are committed to selling high-quality bathroom and kitchen fittings at affordable prices. All of our products are superbly made by personally sourced suppliers. We offer excellent customer service, fast and reliable delivery and a direct and secure online shopping experience.

SHOWER SETS
SHOWER VALVES
SHOWER ACCESSORIES
BATH TAPS
BASIN TAPS
KITCHEN SINKS
KITCHEN TAPS
ACCESSORIES

Kontaktuppgifter

3,0

Medel

TrustScore 3 av 5

451 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,0

Alla omdömen

(451)

14 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Support team were very helpful and gave…

Support team were very helpful and gave excellent instructions on how to try and fix a problem and listing and supplying any spare parts that were needed. Can’t ask for much more than that.

21 december 2023
Logotyp för HOUSE OF ENKI

Svar från HOUSE OF ENKI

Thank you! We're glad the team could assist effectively. If you need anything else, we're just an email away.

Betygsatt 1 av 5 stjärnor

SCAM, never recieved my mixer shower and getting told too many different thing's

not very impressed, I ordered from this seller on amazon. a mixer shower that says it was delivered to my neighbors on the 31.10.23. i do believ the delivery driver took it as one i do not have a neigbour name smith and two they sent me a picture of the door but no package and then when i started investigating they removed it but i already screen shot the picture. i have contacted amazon who told me to report it to the police and get a police report, i did and now they refusing to help, I reported it to the seller who is playing games with me and lying. and i have contacted DPD who is telling me that house of ENKI needs to contact them for the outcome as it has been 7 working days but house of ENKI is telling me they are still waiting, at this point it is now 22.11.23 you need to give me back a refund this is ridiculous and starting to look like a scam which i will have to report it as.

31 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service. Speedy delivery and very well made products.

17 oktober 2023
Omdöme utan inbjudan
Logotyp för HOUSE OF ENKI

Svar från HOUSE OF ENKI

Thank you, Elis! We're thrilled you were pleased with both the quality and delivery speed. Much appreciated.

Betygsatt 5 av 5 stjärnor

Fast delivery

Fast delivery, item that was ordered was better than expected

6 oktober 2023
Omdöme utan inbjudan
Logotyp för HOUSE OF ENKI

Svar från HOUSE OF ENKI

Thanks for your kind words—we’re glad the delivery and product met your expectations!

Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service. Needed a new cartridge for a basin tap I’d bought years ago. Emailed customer service who arranged order and dispatch of new cartridge, all within hours of original enquiry. Cartridge arrived a couple of days later. Tracking and update on progress was great.10 out of 10

4 maj 2023
Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service from House of Enki. When you are running your own business you need timely and helpful advice from suppliers. Rarely have I come across a company that satisfies this requirement to such a high degree. Will definitely be purchasing more products from in the future. Many thanks.

10 maj 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

No one answered

The product was fine. I managed to source what I needed but the issue I had was that I tried to contact House of Enki repeatedly as I needed the item urgently and wanted to ask if they could arrange courier to speed up the delivery. But I left numerous voice messages and had no reply. In the end I arranged an Uber to pick up the item.

26 april 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I can honestly say it was a pleasure…

I can honestly say it was a pleasure shopping with this company. Not only do you receive a very nice email from the owners welcoming you. The order was dispatched quickly and efficiently. The quality is far nicer than the visual online and that was good enough to make me buy! All in all I’m a very happy customer.

6 april 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I purchased a replacement shower valve…

I purchased a replacement shower valve for my main shower. That was on Good Friday and it arrived the following Wednesday! Taking into account that we had a full holiday in between order placed to arrival. This was nothing short of amazing.
Using the website, placing and paying for my order was cinch. Beside this, the actual quality of the item, solid brass with very heavy chrome plating and overall quality of construction - this was a real steal! Yes I will be purchasing again from this firm. Excellent customer updates via email made the process a pleasure. 5 star service overall.

7 april 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service and next day delivery !!

It was our first time using this online site. They had the part we required and at a good price. So we placed the order & paid for speedy delivery. It was dispatched and with us the following day! Great service as we were working to a deadline for an elderly customer.

3 april 2023
Betygsatt 5 av 5 stjärnor

Great product

Great product - excellent quality and look. Company were very responsive when asked a question. Arrived quickly.

2 april 2023
Betygsatt 1 av 5 stjärnor

The hot ceramic valve was leaking.

The hot ceramic valve was leaking.
The plumber had to replace it. He reckons that as the screw was damaged, this tap was returned to you as faulty before being dispatched to me.

30 mars 2023
Logotyp för HOUSE OF ENKI

Svar från HOUSE OF ENKI

Hello,

Thank you for reaching out and sorry to hear you are experiencing problems with product purchased from us.
Our customer services will be in touch shortly to put things right for you.

Kind regards,

George

Betygsatt 1 av 5 stjärnor

I bought a a Dorchester kitchen tap

I bought a a Dorchester kitchen tap. Finish in gold plaited in 2019 was not able to have it fitted until 2021. Due to Hilelth to to Lock down And recovery from it the took a long time to find a plumber that was reasonably price. And when wen I finally had it fitted. It leaked . Dew to metal fatigue and that was 2022. So I didn’t get. The were and tere. That I was expecting for £59 totally gutted. Will it order from you again

25 augusti 2022
Omdöme utan inbjudan
Logotyp för HOUSE OF ENKI

Svar från HOUSE OF ENKI

Hello,

Thank you for reaching out and sorry to hear you are experiencing problems with product purchased from us.

Your purchase was sadly no longer covered by guarantee at the time the problem with the tap was reported. A solution has been offered to replace faulty part for a fee. This option is still available for you if you would like to go ahead with it.

Our customer services will be in touch so the matter can be discussed further.

Kind regards,

George

Detta är Trustpilot

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