Horus Music Omdömen 

281
TrustScore 3.5 av 5

3,4

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have dealt with so many distributors in the last 4 to 6 but since the time I started working with Horus Music had best experience, I had best experience. I have been in touch with Hina & Aditya and... Se mer

Betygsatt 2 av 5 stjärnor

Delayed payments and payment processing errors are becoming all too frequent. The support team seemingly do their best, but I suspect mismanagement of the company overall. Blame is often passed, but s... Se mer

Betygsatt 1 av 5 stjärnor

No royalties this month as well, at this point I’m not even shocked, now they are coming up with some bullshit excuse about PayPal not processing royalties. Give me my money Don’t use HORUS

Betygsatt 5 av 5 stjärnor

Horus Music in England gets the Job done. Their trained staff of Music Industry Veterans are second to none, and are among the "Elite" in the Music World. If you are trying to figure out which Music D... Se mer

Företaget har svarat

Företagsinformation

  1. Distributionstjänst
  2. Hobbybutik
  3. Artistmanager
  4. Musikförlag
  5. Musikaffär

Skrivet av företaget

Ready to go global? Music Distribution and Artist and Label services company delivering your music to over 100 digital platforms around the globe including Spotify, Apple Music, Amazon, Tidal and much more. Dedicated to supporting independent artists and labels with our superior customer support service.


Kontaktuppgifter

3,4

Medel

TrustScore 3.5 av 5

281 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 20 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,4

Alla omdömen

(281)

21 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Alara was amazing in her support to me…

Alara was amazing in her support to me from start to end of process of my song publishing.
I am grateful to her.

30 juni 2025
Omdöme utan inbjudan
Logotyp för Horus Music

Svar från Horus Music

Hello Vidya, we've passed on this delightful feedback to Alara - thank you for the kind words!

The Horus Music Team

Betygsatt 5 av 5 stjärnor

Fantastic Support

When so much music is being distributed, it's hard to find a company that offer genuine customer support. These guys do just that!

The process to distribute was simple, and if I encountered any issues or had questions regarding the process, the team at Horus is on hand to respond to queries within hours.

11 juni 2025
Omdöme utan inbjudan
Logotyp för Horus Music

Svar från Horus Music

Thanks! It's great to see that our team has been there for you from the get-go.

The Horus Music Team

Betygsatt 5 av 5 stjärnor

The team was really responsive and held…

The team was really responsive and held my hand through out the process, being novice in all this distribution business myself...even had a video call with a member of the team whilst building my release at the time...

Royalties have been paid in time since then each month....the layout is not the most intuitive I must say and it took me a while to get used to it...but now all good.

2 februari 2025
Omdöme utan inbjudan
Logotyp för Horus Music

Svar från Horus Music

Thank you Takis for your kind words and review. Please do not hesitate to reach out to our team if you need further assistance with anything.

The Horus Music Team

Betygsatt 5 av 5 stjärnor

100% recommend

I've been using Horus for almost 5 years now and they have been nothing but fantastic in their services and customer service. I have previously had a query from Spotify about artificial streams, but there clearly weren't any and Horus dealt with the issue quickly for me. I also spotted a dodgy playlist add and Horus got me removed. There's always an actual human being to help - which I have needed when someone distributed a spam song under my name and when I (stupidly) uploaded the wrong audio for a release - they were quick to help and I can't fault them. I have many musician friends using other distributors who have had nightmares when something goes wrong as they have to wait ages for communication/help. I will continue to recommend Horus as I really think they've got musicians at the heart of what they are doing.

28 april 2025
Omdöme utan inbjudan
Logotyp för Horus Music

Svar från Horus Music

Thank you for the kind words Nicky!

Betygsatt 1 av 5 stjärnor

Still got charged after getting ban for no reason a year ago

So I just got charged by you guys again after you guys banned me for no reason and took my money a year ago.

And now it just happaned again. What a shame! Ban people for no reason, and just ripping them off.

Please for god's sake, cancel peole subscription if you decided to ban them! Please!

And I want a refund, for real, I let you guys ripped me off the last time, but not this time!

23 april 2025
Omdöme utan inbjudan
Logotyp för Horus Music

Svar från Horus Music

Thank you for sharing your feedback. We would like to take this opportunity to clarify the situation.

Your account was terminated following an investigation by our Operations Team, who determined that the content you submitted for distribution may not have been owned or properly licensed by you. This is a serious breach of our distribution agreement, which all users agree to upon registration. Protecting the rights of content owners and maintaining the integrity of our platform is something we take very seriously.

Regarding your comments about being charged, we can confirm that once this issue was brought to our attention, our support team acted to rectify the problem and issuing a full refund as soon as possible. We are pleased that this was resolved efficiently.

While we understand your frustration, it is worth noting that the matter was addressed as soon as you contacted us, and the original reason for your account termination remains valid. We remain committed to upholding industry standards and protecting rightful content creators.

If you require any further assistance, our support team remains available to help.

Kind regards,
The Horus Music Team

Betygsatt 5 av 5 stjärnor

Truly amazing music distribution…

Truly amazing music distribution company having a highly professional and cooperative staff members, I've been enjoying their services since my beginning and I'll continue it forever.

14 mars 2025
Omdöme utan inbjudan
Logotyp för Horus Music

Svar från Horus Music

Thank you very much for your kind words!

Betygsatt 1 av 5 stjärnor

Honest Review of all Distribution Services

We are a large publishers and we use a wide range of distributors.

This is the order we would place them in and recommend others to use

1. Distrokid
1. Tunecore

If you are a single artist or band use Tunecore; if you are a record company use Distrokid

3. Offstep
3. Landr
3. Ditto

All will do what they advertise but a little trickier to use - but all are reliable

6. Freshtunes

We had some early problems but they do what they promise to do

7. CD Baby
7. United Masters

We find them a bit expensive for us but suitable for single artists and bands

We would not recommend using Horus or Soundrop

3 februari 2025
Omdöme utan inbjudan
Logotyp för Horus Music

Svar från Horus Music

We have carefully reviewed your account and our communications. Our records indicate that you only attempted to submit one release for global distribution, which was later un-submitted by our team due to concerns that the content may have been generated—or at least influenced—by AI.

We welcome any evidence you might provide regarding the originality of your work, however no evidence has yet been provided in response to your release un-submission.

As a music distribution company, we must adhere to strict guidelines to ensure that all content meets the standards required by global platforms. You can review our policy on AI-generated content here: https://www.horusmusic.global/ai-policy/.

At no point did our communications suggest that your account would be closed permanently or that you could not distribute other, non-AI-generated releases.

We base our release submissions process solely on the objective criteria outlined in our policies, and we are sorry that you feel that the service was not in your favour.

Our intent is always to support artists, labels and rights holders while maintaining compliance with platform standards. We remain committed to transparency and fairness.

Sincerely,
The Horus Music Team

Betygsatt 2 av 5 stjärnor

Je n'ai pas trop accroché

L'agencement n'est pas top.j'ai mis 2 étoiles car en 2021 j'avais commencé avec eux.. j'avais vu horusmusic .. moi c'est isis j'y avais crû.mais bon ils renouvellent pas les sorties comparé aux autres plateformes dommage

1 februari 2025
Omdöme utan inbjudan
Logotyp för Horus Music

Svar från Horus Music

Hello, thank you for your thoughts regarding the platform layout. It would be great to have more information as to why you think the layout is not great - please can you send additional feedback to our team via email: social@horusmusic.global

Your feedback is greatly appreciated.

Betygsatt 1 av 5 stjärnor

I can’t get royalties from Horus music

The human customer service is very good. It has been used for about 9 months, but most platforms have not received royalties. I have never received royalties from a single stream from soptify. Only Apple Music and NetEase Cloud Music have serious discrepancies between the royalties data and the playback data. Revenue per stream is one-tenth of the previous distributor's, and per stream only 0.001eur from any country on Apple Music.from previous distributor is 0.005-0.01$, I ask they twice , they didn’t give me any explanation.

30 november 2024
Omdöme utan inbjudan
Logotyp för Horus Music

Svar från Horus Music

Hello, for any concerns or queries regarding accounting data and royalty payments, we kindly ask that you forward these to our accounts department via email - accounts@horusmusic.global - so that this can be investigated by the necessary team.

Please Note:
We pay all eligible clients after 90 days from when Horus Music receives royalties and the corresponding reports from our DSP partners.

Many stores take up to 3 months to account to us, so when you first sign up there may be a 6-month delay before you receive your royalties, but you can still log in to your account on MyClientZone so you can keep track of your sales.

This payment timeline is in place as it allows our accounts department the necessary time to investigate and ensure that royalties are rightly distributed, deducting amounts from artists and labels who engage in streaming fraud activity. This pro-active measure aims to shield all non-fraudulent clients from potential ramifications arising from DSP-imposed fines and changes to accounting.

Payment thresholds are also in place. If you’re not in the UK, there is a £10.00 (GBP) minimum threshold (due to bank conversion fees etc). For UK based clients there should be no minimum payouts.

Betygsatt 1 av 5 stjärnor

Don't use it!

Scam. First they show fast processing/distribution of your releases. But when your songs start getting streams, they suspend your account. The bad thing is they don’t notify you about this, you only know when you log in. Also they keep your releases on the platforms without taking them down. They want to steal your royalties as much as possible. No notice or response to this. Or they don’t dare to respond to me because I caught them doing it.

EDIT: They replied my feedback saying they have contacted me. That's a lie. As I said, there has been no response, despite my attempts to reach out 3 times and sending emails to all the addresses they have LOL

Using the excuse of "artificial streaming" is ridiculous. I've been in the music industry for over 5 years, don’t try to fool me. Everything is normal. They’re using "artificial streaming" as an excuse but still keeping my release up without taking it down LOL. Now I have to file a DMCA to stop them from stealing my songs.

Edit 2: I hope people can see that they’re just trying to argue here and don’t care about user feedback. My releases are still live on the stores. Now they’re blaming me for using threatening language. It’s ridiculous. It’s like a thief stealing your money and then demanding you treat him well.
If they only responded to "friendly" emails they would have replied to me from the first email. I was fine then.

EDIT 3: They tried to cover up by reporting my review. It's embarrassing. My review is now verified by TrustPilot. Horus can't do anything about it.
A warning to everyone who is considering using this distributor.

21 november 2024
Logotyp för Horus Music

Svar från Horus Music

Hi, thanks for taking the time to leave a review. Your account was flagged by DSPs for accumulating a large volume of fraudulent streams. This type of behaviour is not tolerated by platforms or us as your distributor, therefore the necessary steps were taken to remove the fraudulent content. Our team communicated with you via email regarding this issue and informed you of the repercussions of this type of behaviour. We are always happy to respond and discuss these issues in as much detail as required with our clients, and if you would like any further support or clarification you can reach out to us at alr@horusmusic.co.uk.

In reference to your edit, we are always happy to help and support our clients and provide them with the educational tools they need to avoid situations in the future. However, the team have not responded to your last mail due to the excessive threatening language used. We have a zero tolerance policy for this sort of behaviour towards our staff and as, and we quote, you told our team 'you curse them to die' and 'hope your descendants will all die' amongst other things, we will not be communicating with you further.

Betygsatt 2 av 5 stjärnor

Not impressed

So far, not impressed. I made enquiries before signing up, asking what I thought were straightforward questions. Such as copyright issues with use of samples legitimately bought, and what the censorship policy was, etc. I did not even get a reply. It all seems geared toward convincing people churning out the same old same old that they have a chance. This is not rock ‘n’ roll.

EDIT

Got the response shown, which completely misses the point that I already did ‘reach out’ and contact Horus. So either that was ignored, or somehow vanished within their system. I’ve since read numerous reviews from others who are not at all happy, so I think I’ll make my own way.

10 augusti 2024
Omdöme utan inbjudan
Logotyp för Horus Music

Svar från Horus Music

Hi, thanks for taking the time to leave a review. Our team are contactable via email, phone and social media platforms. You can reach out to our distribution team at alr@horusmusic.co.uk, or call us on +44 (0) 116 253 0203. Our inbox is monitored Monday-Friday and our phone lines are open between 10am-4pm BST during the week. You can also DM our team on social media at @horusmusic or our regional teams @horusmusicindia @horusmusicafrica and they can assist in connecting you with the right team member. If you'd like to drop us a message, we'd be happy to help and answer your questions.

Betygsatt 3 av 5 stjärnor

Royalties

They were initially very good, but about 10 months ago, suddenly in September, royalties dropped by around 70%. When I contacted them, they had one response: YouTube Red hasn't sent royalties since that time, and the royalties have been continuously declining.

23 juli 2024
Omdöme utan inbjudan
Logotyp för Horus Music

Svar från Horus Music

Hi, thanks for taking the time to leave a review. We'd be happy to discuss your royalty concerns in more detail. Please reach out to the team at alr@horusmusic.co.uk and we can take a look into this for you.

Betygsatt 5 av 5 stjärnor

I tried many music distributors

I tried many music distributors, in my opinion Horus is the most professional, reliable and cheap.
The support is awesome, I always get a response in 24h.
I'm with Horus from more than 7 years, and I will never change.

8 juli 2024
Omdöme utan inbjudan
Logotyp för Horus Music

Svar från Horus Music

Thanks for taking the time to leave a review. We really appreciate your kind comments and have loved working with you over the last 7 years. We look forward to continuing to support you and your amazing music.

Betygsatt 5 av 5 stjärnor

Can't be faulted

I've been with Horus Music for a few years now and I've only got positives to share. The UI is super simple, the customer service is incredibly quick and efficient, and they're great value for money. I've not yet used any of their add-on features, but their standard features stand up against anyone's. I can highly recommend using them.

1 juni 2024
Omdöme utan inbjudan
Logotyp för Horus Music

Svar från Horus Music

Hi, thanks so much for taking the time to leave a review. The team really appreciate your kind comments and are very pleased to hear you've had a positive experience with our service. We look forward to continuing to work with you and support your new music.

Betygsatt 1 av 5 stjärnor

They don't distribute to instagram and facebook and not possible to get content IDs for your original tracks

I didn't care about the bad comments here and I continued and I was idealizing Horus in my mind for they have an Asian market and they have adding team member feature to manage my profiles... It was all good in theory but in practice, this is a huge disappointment. I released my first song and released as an album as I was inspired from this model: (see. Meduza - Pegasus album on Spotify, trustpilot didn't let me put links)

And here is mine: (see FVRKAN - Anger)

And although everything in this song is 100% original, they claimed because I released also extended mix, and because these are together in an album, sending these to Content ID is not possible and they sent me some unuseful Content ID rules which doesn't collide anything with what I submitted. They didn't send my song to instagram and facebook and yt content id by saying it goes against their policy. It's totally original, how it can go against their policy? They said if I released this track as one song then it would be possible for me to get Content ID. It's unbelievable.

But in the first example I showed above, Meduza, has released their song like this and they have Content ID for their tracks, moreover they have Content IDs separately for their both tracks and they do both appear on Facebook and Instagram.

Definitely do not use Horus.

13 maj 2024
Omdöme utan inbjudan
Logotyp för Horus Music

Svar från Horus Music

Hi, thanks for taking the time to leave a review. We’re sorry to hear you didn’t have a great experience. With content ID services which includes meta services, there are policies in place for the type of content these platforms will accept. From what we can see, the extended mix was the issue and not the original track(s). The team requested you to remove the extended mix to enable distribution to content ID services and release this extended mix separately, which would be delivered to all platforms excluding content ID services due to it not meeting their eligibility criteria. As you didn’t want to distribute the extended mix separately, the product as a whole could not be delivered to content ID services. We always try and provide as much education as possible on the type of content different platforms will accept and when there are any barriers in place, offer a solution which best suits your end goal. We’d be happy to discuss this further via email at alr@horusmusic.co.uk.

Betygsatt 5 av 5 stjärnor

Horus Music has provided me with the…

Horus Music has provided me with the best service, opportunities and support from all my previous distributors I could ever ask for. They have really helped my brand to grow and it’s always a pleasure to work together. I would definitely recommend Horus Music to you whether you are a beginner or already established artist . Trust me they are one of the best in the game right now in the Indian music distribution market . Thanks

23 april 2024
Omdöme utan inbjudan
Logotyp för Horus Music

Svar från Horus Music

Hi, thanks so much for taking the time to leave a review and for your kind words. The team really appreciate it and look forward to continuing to work with you.

Betygsatt 1 av 5 stjärnor

paiement trop long

Maintenant Horus paye les artistes que tout les 4 mois c'est horrible comme système. Vous avez le temps de creuver la dalle si vous êtes un artiste chez eux.

19 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

After getting robbed and bullied by the…

After getting robbed and bullied by the ceo of UnchainedMusic.io distribution company, Horus is a breath of fresh air. They're systems are set up a bit confusing but they are competent and helpful. I have been there two months and so far have had a wonderful expierence.

10 mars 2024
Omdöme utan inbjudan
Logotyp för Horus Music

Svar från Horus Music

Hi, thanks so much for taking the time to leave a review. We're really sorry to hear you had such a negative experience with your previous distributor. It's great to hear you've had a positive experience with us so far and we look forward to continuing to support you on your music journey.

Betygsatt 3 av 5 stjärnor

Everything is great except one thing

Everything is great except one thing, you cannot choose the stores that i want to release my music in. I submitted song to Horus but my song declined saying that song has non exclusive samples or loops. I had used one shot samples (I dont know if that counts on non exclusive or not) but i didnt use any other loops or copied anyone's work. Later i did some research and found out that you cannot submit a music that has non exclusive sample/loops if you are applying for YT Content ID and i dont know how hip hop genre's song be approved for content id platforms because most of the songs is made by using non exclusive samples or loops. In horus music you cannot exclude YT content ID, if your song is not valid for YT content id then your song will be distributed to Facebook, Instagram. So, as a artist who is just starting out, these things really confuse us. Other than that everything is fine.

25 januari 2024
Omdöme utan inbjudan
Logotyp för Horus Music

Svar från Horus Music

Hi, thanks for taking the time to leave a review, we appreciate your feedback. YouTube Content ID and other Content ID services such as meta have very strict guidelines on the type of content they will accept. To learn more about this and how to prepare yourself for your next release, you can head over to this article on our blog: https://www.horusmusic.global/what-is-youtube-content-id-and-how-does-it-work/.

Our team are always available to discuss your queries so if you do have any questions, you can drop us an email at alr@horusmusic.co.uk.

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