Hortology Omdömen 

1 244
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have been looking for a while for a very large plant pot. We have inherited ar large weeping fig. One of the many plants left at my parents. I finally came across Hortology. My only problem defining... Se mer

Betygsatt 3 av 5 stjärnor

I ordered two sets of pots and was very happy with the products themselves. Delivery was fast, everything was packaged securely, and nothing arrived damaged. However, the first pots I ordered wer... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely love my new indoor plant pots. I bought one and was so impressed with the quality and speed of delivery, I bought a matching one. A little bit dearer than I’d normally spend on a pot but t... Se mer

Betygsatt 5 av 5 stjärnor

The plant quality was obviously of a high standard, as was the packaging & overall delivery service. From looking around, perhaps the price was a tad expensive, although when you get exactly what you... Se mer

Företagsinformation

  1. Butik
  2. Dekoration- och inredningsbutik
  3. Trädgårdsbutik
  4. Växtuppvisningsbutik
  5. Keramikbutik
  6. Plantskolegrossist

Om Hortology

Skrivet av företaget

Inspirational houseplants, indoor plant pots & planters for lush living. Wellbeing style, delivered direct to your home or office. #hortology.

To see thousands of genuine reviews from verified Hortology customers click here to go to Reviews.io


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 57 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(1 244)

129 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent quality and price

Excellent quality and price. Easy to use website. Placed an order on the Monday afternoon and it arrived on the Wednesday morning, securely packed and in perfect condition. Love my Oslo olive plant pot and is exactly as seen on the website. Would definitely recommend and order from them again.

18 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

You looked after the plant beautifully .

You looked after the plant. You delivered the plant in a way that would cause it as least distress as possible. Looks happy . there is one brown spot on one of the leaves. I don’t know if that will get better ?worse ?or just disappear? or extend to the whole plant?but that remains to be seen.It may be a little bit soon to give you completely accurate review ; except to say that I really appreciated that you took care to send and deliver the plant beautifully.

16 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, quick delivery. I loved my beautiful plant and pot. It was all packaged with care and the plant was in good condition on arrival.
Great website, with some really useful tips and information.
Would recommend. Thank you.

10 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very good fulfillment, not as much selection

I ordered plants from a website for the first time. Hortology could not have done more to take away my concerns about quality, reliability, fulfillment and ability to withstand transport. The shipment followed swiftly after I placed my order. The plants were delivered with care. (I believe picked up in the morning at Hortology and delivered to my house later the same day, no overnight in a warehouse or a truck.)
The only unfortunate I found is that the availability of plants is limited and you pay shipment every time you order. I also ended up ordering from another website with more availability, but they just buy the plants somewhere else, take a long time to fulfill the order, pack some lying in a box instead of standing and have them longer in transport (and looking worse for wear).

4 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lovely healthy plants.

Lovely healthy plants and great service from the company. First rate.
Also, the staff at Hortology are excellent at communicating with their customers.
Recommend 100%.

4 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great buying experience

Great buying experience. Healthy indoor plants and safe/ careful delivery. The website is easy to navigate and plant information and selections are categorised/organised for easy search and guidance for beginners. Very catchy web design. Almost like a walk in into a garden shop through visual navigation.
Overall plant health was optimum and is thriving.

1 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good experience, good outcome.

Very good and fast communication from a real person not a chatbot when I wanted to change my order, plus when I had additional queries. Excellent delivery details with everything going exactly to plan. Very helpful delivery driver. The outcome 3 really lovely pots which will enhance my porch for years to come.

22 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Really pleased

Excellent choice, good quality plant and packaging, always a little nervous about buying plants online, there was a delay with the delivery (due to courier not Hortology) so was concerned the plant would be worse for wear, but she’s happy, repotted into my own better draining mix and a few days later she’s happy and thriving.

17 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The best UK company for plants, pots and plant care products

I have ordered plants before Hortology from 4 other online UK suppliers. But Hortology is the best and now I only order plants, pots, pot liners, plant food and other plant accessories from this site.
The plants arrive in pristine condition and beautifully alive and vibrant. They are packed in a manner that protects them fully from any delivery damage.
I highly recommend this company. It is the best online seller in UK of plants of all sizes, pots and plant care products.
I love the large plants and exotic medium and small plants I have received. Hortology is incredible, I truly appreciate the care they take in delivery and the range of plants and plant care items they offer. Thank you Hortology team. You are superb.

23 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I placed my order 6/13 and it is 8/17…

I placed my order 6/13 and it is 8/17 and I still haven’t received anything, I’ve been writing to the company and different people tells me different things and they promise to reship it and they didn’t, I don’t see a way to claim the money back, there is not a phone number to call. For what I see I will never get my plants or my money back:

13 juni 2025
Omdöme utan inbjudan
Logotyp för Hortology

Svar från Hortology

Hello,

We’re sorry to hear about your experience. Both we and Trustpilot have tried reaching out to you for further details, including your order number. Unfortunately, we haven’t received a response and have been unable to locate an order for you in our system.

As we cannot verify that this review relates to a genuine experience with us, we have flagged it with Trustpilot for investigation.

If you have placed an order with us, please do contact our customer service team at hello@hortology.co.uk and we will look into this further for you and work to resolve things as quickly as possible.

Your Hortology Team

Betygsatt 5 av 5 stjärnor

Peace Lily

The peace Lily I ordered arrived, it looks bigger than described and is very healthy, lovely !

The service was fantastic from start to end, no issues and delivered right on time as described.

Thank you

7 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Nothing like the picture.

Ordered what was described as a green velvet noor plant pot with metallic bronze green accents. I received a black plant pot with no variation in colour it looks nothing like the advertised product. Company said they could not refund me because my pictures showed the pot with a plant in it even though I had lined the inside with plastic??? £60 down the drain

15 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DO NOT TRUST THIS COMPANY

If I could give a zero, I would. Do not trust this company. They sent me the incorrect item. When I informed them, they arranged for a delivery driver to pick it up, but I waited all day on two occasions, and no one turned up. I'm now stuck with a plant pot I don't want, having lost over £100.

7 augusti 2025
Omdöme utan inbjudan
Logotyp för Hortology

Svar från Hortology

Hello Ewa,

We’re so sorry that you received the incorrect pot and for the frustration this has caused.

We’re keen to get this resolved for you as quickly as possible and have arranged the collection of this pot twice with our courier. Unfortunately, on both occasions, the courier reported that there was no answer at the address, so they were unable to complete the collection.

We’re waiting to hear back from you to confirm a collection date that would be most suitable for you, so we can arrange the collection again at your convenience. Once the item is collected, we’ll of course ensure you are fully refunded for this incorrect pot.

Please accept our sincere apologies that this has happened. We want to assure you that we are committed to getting this resolved as quickly as possible. Our Customer Service team will be in touch again today to work with you to resolve things as quickly as possible.

Your Hortology Team

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