Hortology Omdömen 

1 244
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have been looking for a while for a very large plant pot. We have inherited ar large weeping fig. One of the many plants left at my parents. I finally came across Hortology. My only problem defining... Se mer

Betygsatt 3 av 5 stjärnor

I ordered two sets of pots and was very happy with the products themselves. Delivery was fast, everything was packaged securely, and nothing arrived damaged. However, the first pots I ordered wer... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely love my new indoor plant pots. I bought one and was so impressed with the quality and speed of delivery, I bought a matching one. A little bit dearer than I’d normally spend on a pot but t... Se mer

Betygsatt 5 av 5 stjärnor

The plant quality was obviously of a high standard, as was the packaging & overall delivery service. From looking around, perhaps the price was a tad expensive, although when you get exactly what you... Se mer

Företagsinformation

  1. Butik
  2. Dekoration- och inredningsbutik
  3. Trädgårdsbutik
  4. Växtuppvisningsbutik
  5. Keramikbutik
  6. Plantskolegrossist

Om Hortology

Skrivet av företaget

Inspirational houseplants, indoor plant pots & planters for lush living. Wellbeing style, delivered direct to your home or office. #hortology.

To see thousands of genuine reviews from verified Hortology customers click here to go to Reviews.io


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 57 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(1 244)

129 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Seamless from order to delivery

Second order from me from hortology Excellent order process. The plant arrived with excellent and sturdy packaging which is the most important part of the order when you are buying plants on line. I have received a beautiful healthy plant - ZZ plant with glossy leaves and the height that I ordered. I love it. Thanks Hortology.

16 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

I recently used Hortology for the first time to purchase a large pot for an indoor plant.
I love what we have purchased. I was also impressed that when buying it, the website suggested the pot liner that this pot would actually need.
After I purchased it I was contacted by Hortology who had identified an imperfection on the pot and sent me photos to see if I would still want it. These were minor and could easily be hidden in a corner hence they were not an issue and I was sent the discounted pot. This came very quickly.
Overall a great experience.
The only additional thing they could have done is to recommend the plant pot size for the pot. Not an issue for us.

13 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very satisfied

Great website - easy to navigate with lots of nice plants. Easy to order and expertly delivered. Plant sits in my living room as a beautiful centre piece. Very satisfied

20 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent range of plant pots

Excellent range of plant pots, order arrived in multiple boxes and well packaged throughout. Pots look great. Website is very detailed, good to have the dimensions for the opening of the plant pot instead of just the overall external dimensions so you can find the ideal size.

28 september 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Dying Peperomia caperata, OK Watermelon Peperomia, nice plant pots!

The Peperomia caperata Rosso that was delivered to me on 29 Sep had some leaf shedding initially that I took to be normal behaviour after transport. The Watermelon Peperomia I ordered also had some visible damage to the leaves, but I understand Hortology has warnings about transport damage on the website and the plant seems to be doing OK now. However, the soil of the Peperomia caperata Rosso remained soggy for well over a week after delivery. Initially, I waited for it to dry out a bit. When I realised that leaves kept dropping off because their stems were getting mushy, I began to suspect root rot. When I took the plant out of the soil, I didn't see any roots – it was basically a few brown fibres that were falling apart. The plant still has some leaves left, but I don't have much hope for it. So beware of being potentially sold sick, overwatered plants! Overall score is for the whole delivery: I was happy with the various plant pots I also ordered – these are high quality – although it looks like I will have a spare one soon :(

29 september 2025
Omdöme utan inbjudan
Logotyp för Hortology

Svar från Hortology

Hello,

Thank you for your order and review.

We’re so sorry to hear that you’ve been disappointed with the plants you received — that’s certainly not how we’d want your plants to arrive!

Our Customer Service team have reached out to you directly so we can make things right as quickly as possible.

Your Hortology Team

Betygsatt 2 av 5 stjärnor

Ordered in July

Ordered in July, eventually get everything in October. Multiple issues from diseases at the growers then a plant arriving damaged, a joke of a "discount" was offered to accept it which was declined. only to have another plant arrived damaged, in the end we accept the discount just to put an end to it!!

6 oktober 2025
Omdöme utan inbjudan
Logotyp för Hortology

Svar från Hortology

Thank you for your order and review.
We are very sorry to hear of your disappointment with the delays for parts of your order and sincerely apologise that it took longer than expected to arrive. Once your order was placed, we ordered your special-order plants directly from our growers. As soon as we were informed of a slight delay with a couple of the items, we contacted you right away and agreed to send the available items first, while you kindly agreed to wait for the remaining plants.
We work exclusively with growers who maintain the highest standards. When they were alerted to a potential outbreak of Meloidogyne enterolobii across Europe, they made the precautionary decision to suspend all plant deliveries while independent laboratory testing was carried out — a decision we fully supported to protect our Phyto security in the UK. Once our growers received the complete all-clear from their lab tests, imports resumed, including the remaining plants for your order. We informed you of the situation in regards to this to check how you wished to proceed, and we kept your order open throughout this process as per your request.
Before dispatch of the final three plants, our team noticed that a couple, while still healthy, were not quite up to our usual quality standards. To avoid any disappointment upon receipt, we contacted you and agreed to replace one of the affected plants, which unfortunately incurred an additional two-week lead time, and provided a discount on another plant which needed a little boost of humidity.
We greatly appreciate your patience throughout this process and apologise for any disappointment or inconvenience the delay may have caused.
Your Hortology Team.

Betygsatt 5 av 5 stjärnor

Beautiful pot

Beautiful pot, the online sizing info was very helpful and enabled me to choose the perfect pot. Flawless service.

4 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic company with lovely products…

Fantastic company with lovely products and great customer service.
I purchased 3 indoor plant plots from this company all of which are lovely. However, upon the 3 items being picked ready for dispatch, they noticed a very minor flaw in the finish on one of my chosen pots, so they emailed me showing clearly the flaw using 3 images and gave me the option to either remove this item from the order, choose another different pot or offered me a 15% partial refund. I thought this was amazing customer service as most companies would have simply sent the flawed item in the hope nothing would be said.
The pots all arrived extremely well packaged and are beautiful.
I can highly recommend this company and will certainly be a repeat customer myself 🪴💚

19 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ordered 3 plants

Ordered 3 plants, communication was good, delivery timely and the quality of the plants is outstanding. Really good value.

15 september 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer