I had seen some (very expensive) bar stools at a big retailer but saw some very similar at hopo on line (we live a long way from the store). Steve was very helpful sending photos and info on what’s ap... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We visited the showroom to see what we wanted, the order was placed there and then they were able to hold our delivery until we were ready to receive it. They also followed up regularly unprompted. Th... Se mer
Prices are good. Packaging is good. Follow-up once you have ordered not so good. After ordering was just left hanging not knowing what was going on with order. Anyhow order arrived eventually and pl... Se mer
I found the shopping online experience easy. Communication was good. And for the furniture I ordered, delivery was faster than I expected. The bedside tables were exactly as seen online (good quality)... Se mer
Företagsinformation
Skrivet av företaget
We make buying furniture stress free and easy .See our great delivery options and you can rely on our 31 year experience to deliver you the best service possible.. With over 3 decades in the furniture industry, we know what it takes to offer products that stand the test of time. Our knowledgeable team is dedicated to providing expert advice and top-notch customer service to help you find the perfect piece for your home. Top Brands, Best Prices We work closely with some of the biggest names in the furniture business, including Kristensen Kristensen,G-Plan,Bentley Designs,Baker Furniture Indus valley to name a few, to bring you the highest quality products at the best possible prices. Our team monitors prices daily to ensure that we offer the most competitive deals, so you can shop with confidence knowing you're getting the best value.
Kontaktuppgifter
Hopo Furniture Limited, 25 St. Martins Precinct, Church Street, Caversham, RG4 8BA, Reading, Storbritannien
- 01189472333
- sales@hopofurniture.com
- hopofurniture.com
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Har besvarat 50 % av sina negativa omdömen
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Disappointing customer service.
The table is lovely and as expected but it can be purchased elsewhere and with hindsight I probably would have chosen another company.
When I purchased I asked if it was possible to deliver on one of two days which were actually later than the delivery window. This was agreed so I went ahead and purchased.
I was told the delivery would be on the second of the two days but unfortunately my table was sent to someone else but with my name as the reference. I was called by the company who apologised and agreed to deliver the table the following week and refund the delivery cost. I agreed although it was very inconvenient for me, especially having previously provided two very convenient dates.
I asked if they could deliver late in the day as I was due to be in the office. They replied just before midday to say it would arrive in the afternoon - think I had worked that one out at that point but it was far too late for me to go into work by then.
This was a month ago, no refund has been forthcoming though. I have emailed several times and they just ignore my messages.
I always feel the true test of a company is how they handle things when they go wrong and this company has failed. Seems like they only pretended to offer me a refund to shut me up.

Svar från hopofurniture.com
Brilliant service
Brilliant service, outstanding delivery of excellent quality unit at a great price.
Bookcase
Bookcase I wanted was out of stock so they offered me a more expensive one at same price. When it arrived it was a really nice piece of furniture.
Took 4 weeks longer to deliver but all in all I would buy from them again.
5* Service
Very helpful in showroom, our furniture was stored until we needed it and delivered when we wanted it, all packaging was removed by delivery men. Well made furniture, we are very happy with our purchase. All in all a 5* service
Great service
The company was very helpful and showed the options. Also the delivery was on time and chairs were well wrapped and brought into the house.
Great service
Great service
Delivery information was good and really helpful
Chairs are also perfect
Great products and very speedy…
Great products and very speedy delivery. Would thoroughly recommend

Svar från hopofurniture.com
Great experience
Great experience. Sales assistant phoned to confirm height before dispatching, and actually advised to go for higher chairs which look great in at our kitchen counter. Saved a lot of time and hassle.

Svar från hopofurniture.com
Two swivel bar stools great quality and…
Two swivel bar stools great quality and a good price easy to order quick delivery great company would recommend

Svar från hopofurniture.com
Great service
Great service, and a super lovely unit that I had purchased. The delivery turned up, when they said it would. The furniture collection is stunning, you won't be disappointed in the quality if each of the designs. beautiful craftsmanship. Thank you very much. GB

Svar från hopofurniture.com
The 7-10 day deliver turned into a…
The 7-10 day deliver turned into a month with numerous phonecalls and it'll be tomorrows/next weeks.
When it finally arrived the colour did not match the on-line pictures. Its a nice piece of furniture, but not the colour I was expecting.

Svar från hopofurniture.com

Svar från hopofurniture.com
A happy purchasing experience
I was a little wary of buying furniture on the internet and looked into the Company quite thoroughly before going onto the online chat. Steve answered all my questions and I decided to go ahead with the purchase of an oval shaped chest of drawers with marble top.
I was kept well informed at each stage of the process and the item was delivered 3 days later at the exact time that I was told it would be.
We love the chest and would have no hesitation in purchasing from Hopo in the future.

Svar från hopofurniture.com
Good product at a fair price
Good product at a fair price. Good delivery and installation. Very impressed

Svar från hopofurniture.com

Svar från hopofurniture.com
The furniture is well built and looks great.
The items are well built and look great. Unfortunately one to unit arrived damaged and was the last piece in stock, but I received a full refund within two weeks, so very happy with the service provided by hopo furniture.

Svar från hopofurniture.com
Great selection of products and customer service
Really happy with my dining table set from Hopo. It was out of stock when ordered but Steve was extremely helpful and called up to check in periodically and let us know on delivery timeline. Delivery was very easy and arrived in perfect condition. Will definitely be buying more furniture from here.

Svar från hopofurniture.com
Excellent quality
Excellent quality, prices and unusually in these days of AI as real person to address my problems. Highly recommended. Would definitely use this company again 👍

Svar från hopofurniture.com
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