hopofurniture.com Omdömen 

484
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I had seen some (very expensive) bar stools at a big retailer but saw some very similar at hopo on line (we live a long way from the store). Steve was very helpful sending photos and info on what’s ap... Se mer

Betygsatt 5 av 5 stjärnor

We visited the showroom to see what we wanted, the order was placed there and then they were able to hold our delivery until we were ready to receive it. They also followed up regularly unprompted. Th... Se mer

Betygsatt 4 av 5 stjärnor

Prices are good. Packaging is good. Follow-up once you have ordered not so good. After ordering was just left hanging not knowing what was going on with order. Anyhow order arrived eventually and pl... Se mer

Betygsatt 5 av 5 stjärnor

I found the shopping online experience easy. Communication was good. And for the furniture I ordered, delivery was faster than I expected. The bedside tables were exactly as seen online (good quality)... Se mer

Företagsinformation

  1. Möbelaffär
  2. Sovrumsmöbler
  3. Möbelmakare
  4. Möbeltillverkare
  5. Försäljare av köksmöbler
  6. Furumöbelbutik

Skrivet av företaget

We make buying furniture stress free and easy .See our great delivery options and you can rely on our 31 year experience to deliver you the best service possible.. With over 3 decades in the furniture industry, we know what it takes to offer products that stand the test of time. Our knowledgeable team is dedicated to providing expert advice and top-notch customer service to help you find the perfect piece for your home. Top Brands, Best Prices We work closely with some of the biggest names in the furniture business, including Kristensen Kristensen,G-Plan,Bentley Designs,Baker Furniture Indus valley to name a few, to bring you the highest quality products at the best possible prices. Our team monitors prices daily to ensure that we offer the most competitive deals, so you can shop with confidence knowing you're getting the best value.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

484 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(484)

144 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Disappointing customer service.

The table is lovely and as expected but it can be purchased elsewhere and with hindsight I probably would have chosen another company.

When I purchased I asked if it was possible to deliver on one of two days which were actually later than the delivery window. This was agreed so I went ahead and purchased.

I was told the delivery would be on the second of the two days but unfortunately my table was sent to someone else but with my name as the reference. I was called by the company who apologised and agreed to deliver the table the following week and refund the delivery cost. I agreed although it was very inconvenient for me, especially having previously provided two very convenient dates.

I asked if they could deliver late in the day as I was due to be in the office. They replied just before midday to say it would arrive in the afternoon - think I had worked that one out at that point but it was far too late for me to go into work by then.

This was a month ago, no refund has been forthcoming though. I have emailed several times and they just ignore my messages.

I always feel the true test of a company is how they handle things when they go wrong and this company has failed. Seems like they only pretended to offer me a refund to shut me up.

16 april 2026
Logotyp för hopofurniture.com

Svar från hopofurniture.com

Hi Jan.

I regret to learn of the difficulties you encountered with your order. We strive to accommodate customer requests for alternative delivery dates, but this is not always feasible. Your payment was for our standard one-delivery service, which does not include this option. However, we offered a refund of the delivery cost as a gesture of good faith, as the tables you ordered arrived significantly later than expected.
Regarding the carrier, your delivery was handled by a partner carrier that does not offer timed deliveries. Nevertheless, they provided you with an approximate time window. In this instance, they did deliver your gate leg table within the time frame you requested. Therefore, I believe this is the resolution you had sought.

I hope you enjoy your new table.

Kind regards,


steve.

Betygsatt 4 av 5 stjärnor

Bookcase

Bookcase I wanted was out of stock so they offered me a more expensive one at same price. When it arrived it was a really nice piece of furniture.
Took 4 weeks longer to deliver but all in all I would buy from them again.

29 april 2026
Betygsatt 5 av 5 stjärnor

5* Service

Very helpful in showroom, our furniture was stored until we needed it and delivered when we wanted it, all packaging was removed by delivery men. Well made furniture, we are very happy with our purchase. All in all a 5* service

29 april 2026
Betygsatt 5 av 5 stjärnor

Great service

The company was very helpful and showed the options. Also the delivery was on time and chairs were well wrapped and brought into the house.

28 april 2026
Betygsatt 5 av 5 stjärnor

Great products and very speedy…

Great products and very speedy delivery. Would thoroughly recommend

17 april 2026
Logotyp för hopofurniture.com

Svar från hopofurniture.com

Hi Lucinda,

Thanks so much for your review and so pleased your happy with your purchase and our service.

Kind regards.

Steve.

Betygsatt 5 av 5 stjärnor

Accurate delivery

Easy to order and item delivered on time.

6 april 2026
Logotyp för hopofurniture.com

Svar från hopofurniture.com

Hi Gemma,

Thanks for your review enjoy your new furniture.

Kind regards


Steve.

Betygsatt 5 av 5 stjärnor

Great experience

Great experience. Sales assistant phoned to confirm height before dispatching, and actually advised to go for higher chairs which look great in at our kitchen counter. Saved a lot of time and hassle.

10 april 2026
Logotyp för hopofurniture.com

Svar från hopofurniture.com

Hi Bryan,

Thanks for your review and pleased the advise on the deat height was a good call .

Kind regards,


Steve.

Betygsatt 5 av 5 stjärnor

Great service

Great service, and a super lovely unit that I had purchased. The delivery turned up, when they said it would. The furniture collection is stunning, you won't be disappointed in the quality if each of the designs. beautiful craftsmanship. Thank you very much. GB

10 april 2026
Logotyp för hopofurniture.com

Svar från hopofurniture.com

Hi Catherine,

Thanks for your lovely review.

Hope you enjoy your new furniture.

Kind regards,


Steve.

Betygsatt 1 av 5 stjärnor

The 7-10 day deliver turned into a…

The 7-10 day deliver turned into a month with numerous phonecalls and it'll be tomorrows/next weeks.
When it finally arrived the colour did not match the on-line pictures. Its a nice piece of furniture, but not the colour I was expecting.

31 mars 2026
Logotyp för hopofurniture.com

Svar från hopofurniture.com

Hi Jo,

I regret to learn of the inconvenience you experienced with your recent order. As previously communicated, the primary issue was the carrier of the incoming delivery, DPD, which failed to deliver the product on six separate occasions. This is an unacceptable level of service and has prompted us to cease purchasing from this supplier to prevent similar occurrences in the future.

We sincerely apologise for any inconvenience caused and assure you that this is not our customary level of service.

Kind regards


Steve.

Betygsatt 5 av 5 stjärnor

A happy purchasing experience

I was a little wary of buying furniture on the internet and looked into the Company quite thoroughly before going onto the online chat. Steve answered all my questions and I decided to go ahead with the purchase of an oval shaped chest of drawers with marble top.
I was kept well informed at each stage of the process and the item was delivered 3 days later at the exact time that I was told it would be.
We love the chest and would have no hesitation in purchasing from Hopo in the future.

7 april 2026
Logotyp för hopofurniture.com

Svar från hopofurniture.com

Hi Michael,

Thanks for your kind review and super pleased you are happy with your purchase and our service and hope to see you back in soon.

Kind regards.


Steve

Betygsatt 4 av 5 stjärnor

The furniture is well built and looks great.

The items are well built and look great. Unfortunately one to unit arrived damaged and was the last piece in stock, but I received a full refund within two weeks, so very happy with the service provided by hopo furniture.

8 april 2026
Logotyp för hopofurniture.com

Svar från hopofurniture.com

Hi Phollip ,

Good to hear we resolved your damaged item in timely manor which you were happy with.

Kind regards



Steve.

Betygsatt 5 av 5 stjärnor

Great selection of products and customer service

Really happy with my dining table set from Hopo. It was out of stock when ordered but Steve was extremely helpful and called up to check in periodically and let us know on delivery timeline. Delivery was very easy and arrived in perfect condition. Will definitely be buying more furniture from here.

27 mars 2026
Logotyp för hopofurniture.com

Svar från hopofurniture.com

Hi Luke,

Apreciate your kind review and enjoy your new furniture.


Kind regards


Steve.

Betygsatt 5 av 5 stjärnor

Excellent quality

Excellent quality, prices and unusually in these days of AI as real person to address my problems. Highly recommended. Would definitely use this company again 👍

26 mars 2026
Logotyp för hopofurniture.com

Svar från hopofurniture.com

Hi Margaret,

Thanks for your review and good to hear the personal service even on the Chat is appreciated as we try to avoid using AI on customer facing issues.

Kind regards,



Steve.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer