Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I dealt with Rachel Harvey today via phonecall and had a very positive experience. I found her to be very helpful, informative and understanding with the questions I had and able to answer these in a... Se mer

Betygsatt 4 av 5 stjärnor

Rachel Harvey phoned me at a time previously agreed and was professional, friendly and empathetic. She made sure I was aware of all my options and that I was happy with my next actions.

Betygsatt 5 av 5 stjärnor

I had a great experience with Home Let. Connor Smith was extremely kind, professional, and helpful throughout the process. He took the time to clearly present all the insurance options available and e... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Searching for a comprehensive policy for my tenancy to include pet cover I found the Homelet policy offering fitted the bill exactly. The agent, Adam was very polite and thorough in ensuring the polic... Se mer

Företagsinformation

  1. Försäkringsagent

Skrivet av företaget

HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTAS Supplier of the Year 2019, UK Top 50 company for customer service for three years running.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

5 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 85 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Rachel Harvey phoned as agreed…

Rachel Harvey phoned me at a time previously agreed and was professional, friendly and empathetic. She made sure I was aware of all my options and that I was happy with my next actions.

16 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Rachel Harvey

Rachel Harvey was so helpful to us who have not previously rented a property. Rachel explained all aspects of renters property insurance so clearly making it easy to understand.

15 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

I dealt with Rachel Harvey today via phonecall and had a very positive experience. I found her to be very helpful, informative and understanding with the questions I had and able to answer these in a way I understood. I look forward to dealing with her again.

15 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Searching for a comprehensive policy ...

Searching for a comprehensive policy for my tenancy to include pet cover I found the Homelet policy offering fitted the bill exactly. The agent, Adam was very polite and thorough in ensuring the policy met my needs answering all my queries clearly. Would recommend.

15 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Homelet renewal by phone

Rachel Harvey phoned up to see if I wanted to renew my insurance with Homelet. she was personable and professional and led me through the process of renewing my insurance.

14 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good company to use

I’ve used this company for the past 6 years, and have been very happy with their quotes and service. My renewal today was handled by Rachel Harvey, who was friendly and helpful.

13 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very good service

Very good service

9 april 2026
Omdöme utan inbjudan
Logotyp för HomeLet

Svar från HomeLet

Thank you for your review. We’re pleased to hear you received very good service. Your feedback is appreciated, and we’re always here if you need any further support in the future.

Betygsatt 5 av 5 stjärnor

Great service from the team

Great service from the team. Victoria was helpful, professional and patient with me throughout the process

9 april 2026
Omdöme utan inbjudan
Logotyp för HomeLet

Svar från HomeLet

Thank you for your feedback. We’re delighted to hear that you received great service from the team and that Victoria was helpful, professional and patient throughout the process. Your kind words are truly appreciated, and we’re always here if you need any further support in the future.

Betygsatt 5 av 5 stjärnor

Adam was very helpful and patience in…

Adam was very helpful and patience in communicating with me over choosing the best deal. Thank you.

9 april 2026
Omdöme utan inbjudan
Logotyp för HomeLet

Svar från HomeLet

Thank you for your review. We’re pleased to hear that Adam was helpful and patient while supporting you in choosing the best deal. Your feedback is greatly appreciated, and we’re always here if you need any further assistance in the future.

Betygsatt 4 av 5 stjärnor

Efficient Handling of HomeLet Insurance Application

The HomeLet insurance application was handled efficiently by Valentin Valeanu. Communication was clear and timely, and the process was smooth from start to finish. Overall, a professional and reliable service.

9 april 2026
Omdöme utan inbjudan
Logotyp för HomeLet

Svar från HomeLet

Thank you for taking the time to share your feedback. We’re delighted to hear that your HomeLet insurance application was handled efficiently and that Valentin provided clear, timely communication throughout.

We’re pleased the process felt smooth from start to finish, and we truly appreciate your kind words. If you need any further support in the future, we’re always here to help.

Betygsatt 5 av 5 stjärnor

I had a great experience with Home Let

I had a great experience with Home Let. Connor Smith was extremely kind, professional, and helpful throughout the process. He took the time to clearly present all the insurance options available and explained everything in a way that was easy to understand. Connor made sure I had all the details I needed and helped me choose the option that was right for me without any pressure. His support and clear communication made the whole experience smooth and stress-free. I really appreciate his excellent customer service and would highly recommend Home Let.

8 april 2026
Omdöme utan inbjudan
Logotyp för HomeLet

Svar från HomeLet

Thank you for taking the time to share such a detailed and positive review. We’re delighted to hear that you had a great experience with HomeLet and that Connor provided such kind, professional and helpful support throughout. It’s wonderful to know he explained all the options clearly and helped you choose the right cover without any pressure.

We’re really pleased the process felt smooth and stress‑free for you. Your recommendation means a lot, and we’re always here if you need any further assistance in the future.

Betygsatt 5 av 5 stjärnor

The advisor who has handled my call is…

The advisor who has handled my call is very polite, friendly and helpful

8 april 2026
Omdöme utan inbjudan
Logotyp för HomeLet

Svar från HomeLet

Thank you for your review. We’re pleased to hear that your advisor provided a polite, friendly and helpful service during your call. Your feedback is greatly appreciated, and we’re always here if you need any further support.

Betygsatt 5 av 5 stjärnor

Adam was very helpful with everything…

Adam was very helpful with everything he said

7 april 2026
Omdöme utan inbjudan
Logotyp för HomeLet

Svar från HomeLet

Thank you for your review. We’re pleased to hear that Adam was able to help and that you had a positive experience. Your feedback is appreciated, and we’re always here if you need any further support.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer