I am extremely disappointed with HomeGlow Cleaning Services. My appointment was scheduled for 30 minutes from the time I was contacted, and the cleaner was asking me if I had a vacuum and cleaning... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My housekeeper, Melia is almost 5 hours late & won't answer phone calls. She's been texting saying that she woke up late, then was waiting on a sitter, then she left then house & supposedly on her way... Se mer
NEGATIVE ZERO I cannot begin to explain how inadequate CUSTOMER SERVICE IS! My first cleaning was for 3 hours, ELIZABETH stayed not even 2 hours. Plus I had to clean after she left…LITER... Se mer
I have been disputing the $100 dollar charge for over a year now with no resolution! They made this charge on my credit card and won’t refund this amount for no cleaning service rendered! They want m... Se mer
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Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Absolute scammers
Absolute scammers. Even after cancelling, they were able to somehow charge me on my new credit card!!!!! I have emailed them many times about cancellation!!!!
Frustration
The first time, a young man came by and did a tremendous job. We talked on the phone several times in the next week. We agreed the next time he would come would be May 8th. Over the course of the last week, I received several messages that they would come out on Apr 24th. Try as I might, I could get NO answers. He showed up this morning. I told him I was getting ready to leave so could not receive him until May 8. I just now checked my credit card and I was charged some $79. I want that credited back immediately and reschedule me for the 8th of May. Please show me that indeed, this is NOT a rip off company,
This company is scam
This company is scam
they send you crappy cleaners who literally threaten you to pay them extra, sending you private invoices by text messages.
their subscription is fraudulent and they attempt to overcharge you without knowing
Homeaglow is a scam
My housekeeper, Melia is almost 5 hours late & won't answer phone calls. She's been texting saying that she woke up late, then was waiting on a sitter, then she left then house & supposedly on her way, but still not here. I'll be trying to get a refund. I do believe this is a scam company. Homeaglow has no phone number & hasn't responded to my email reporting the no-show. I will contact my credit card company directly. PS. She just canceled on me after waiting 4 hrs. 50 minutes!
HOMEAGLOW is a scam company
HOMEAGLOW is a scam company. They will say you can try them for $20. Then will proceed to try to charge you $300 for six months of service even when the initial service wasn't good at all. Do not use them.
Be a ware the introductory offer is a trick…
They offer a introductory offer a trick you into a membership Plus processing fee for 6 months even if you chose not to use their cleaning services again.
they hound you with emails and text messages and charge your credit even if you cancel their service.
I signed up for the $19.99 special with…
I signed up for the $19.99 special with a 6 month subscription. When my cleaner showed up for the first cleaning, they wouldn't pay her. She did a great job so I paid her out of my own pocket. I tried to get in touch with them to cancel my subscription, but that's impossible Not only did they not pay the cleaner, they charged me the $20 bucks then charged me $50 for the first month then charged me again in December! November was only supposed to be $19.99!!! You can't talk to anyone. All they give you is an email they don't respond too and if you do call the number attached to the charge on your bank, you get a busy signal or no one answers. I finally put a stop payment on my bank and filed a fraudulant charge. The bank wouldn't refund the first $50, but they did the 2nd charge and put a hold on Homeglow so they can't keep charging me. DO NOT TRUST THIS COMPANY!!!!! I ended up hiring the cleaner directly since she was having a hard time getting Homeglow to pay her for cleanings.
I purchased a coupon
I purchased a coupon for 3 hours of cleaning off of Facebook on one of their ads. The person showed up on time but with an extra person and they did the work at 3 hours and the work itself was fine. The problem was this I should have only been charged the $20 in change for 3 hours worth of work is an introductory offer. By the time it was said and done they had charged me four different times. They had charged me for the coupon, then they charged me $53.04 for what I have no idea. Then they charged me $56 and change because they claimed I booked for 5 hours when I only booked for three. Then they charged me $8.11 to process the credit card I used. Apparently their credit card processor was through stripe so basically what should have been about a $20 purchase for an introductory offer turned out to be almost $140. Needless to say I'm fighting most of through my credit card company but although the work is good the company that is doing this is a total rip off! these charges
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