Home Craftology Omdömen 424

The service and response to any issues are always addressed and done with courtesy and speed. All my photo canvases have turned out well, except for one. When I called to make them aware of this, they immediately checked, redid the photo and will be sending the revised version to me.

Thank you.

While I absolutely love HC, my huge custom DP I just finished was constantly running out of drills. I had to notify HC 4 times to get enough drills. I am still waiting for the last color to arrive so it isn't completely finished yet. I had tons of drills left over but not the ones I needed. Otherwise, HC is a wonderful company!

Always great service from this company. Packages usually arrive within 6 weeks. And product is always up to great standard. Love this company and their product

From the vey first order l was hooked. Nice DP's, well packed,not too pricey & when done very lovely work.

An amazing company! Their products are Wei-made, quality items with plenty of supplies and beautiful, careful packaging. The boxes are sturdy, the canvases are loosely wrapped with ribbon that hold it so dents and rivers will not develop on the canvas. The entire project is lovingly inside a soft canvas bag so that everything is together and won't scatter when removed. The employees are kind, encouraging, offer great suggestions and then ask you to post your project to be enjoyed by others. Their Facebook group is incredible with wonderful suggestions and fabulous tips. I love this company, their ethics to make things right and their personal concern that our issues are resolved!

I love your products, your company and your customer service. No one can touch that great product you produce or the care you take with each customer. You are the only place I order from.

Today, 3/31/22, I received your email asking me how many stars would I rate the recent order that I received on 3/30/22. First of all, I originally placed these 2 orders on 1/23/22 (yes, over 2 months ago), & was for a total of 5 diamond kits. For some unknown reason, you got the 2 orders mixed up. The "Planets" kit was placed in BOTH orders & you dropped the "50 Years" kit. You refunded me for one of the "Planets" & asked me to reorder the "50 Years" kit (which I did & have received it only as a separate order.) Yesterday, 3/30/22, I finally received 3 diamond kits (Sagrada, Sleeping Unicorn, & First Touch), but the "Planets" kit was not received. I opened up the "First Touch " kit first, because I did want to give this to the new mother two months ago. Well, 2 colors are missing from this kit: ID#'s 224 (1 bag), and 312 (5 bags). I have not checked the other 2 kits yet, but I am hoping they are complete.
I do appreciate all the help & support that I received from Patricia Joaquin in Customer Care, and her help I rate as 5 stars. But overall, with the mixup, delays, missing colors, I rate it as one star.

The picture of my son's cat s turning out pretty good. It is the biggest picture I have done so far. It has to be done by July. I am pretty sure I can get it done.

Excellent quality, fast delivery, beautiful packaging, very few defective drills. This company is top notch!

Service was prompt the packaging ensured safety of products, will purchase again also suggest to friends and family.

I tell all my friends where to get the best diamond paintings. I love your paintings so much. Kim

Love all the projects I have done with Home Craftology The only problem I had was my tree pic was suppose to be 12 x 12 and it was 9 x 9. It turned out great though I just added a matte on the sides. Keep the great choices coming from Home Craftology!

Excellent service. Très grande qualité de matériel.

Took two months. Not what I wanted. Stuck with it.

Love this product! Arrived when promised, and was exactly as advertised.

Mandala Excellent

I love homecraftology. Their customer service is excellent and the canvases are amazing. I recommend homecraftology to everyone. There isn't a better company out there!❤

I have absolutely nothing bad to say. Your products are always of the greatest quality. You are absolutely the only company I order from. That be said I guess the thing I would say is give me more options. I love y'all!