Home Box Omdömen 

Contacted Customer Care with a small query, Great Communication received and Issue addressed Immediately and resolved promptly.

Très bon service client qui répond rapidement et traite rapidement certaines problématiques qui peut être fait

Issues being tesolved. But issues shouldnt exist to begin with.

Thank you claire

Es una estafa. Me llegó un mensaje como que había ganado un sorteo de Google y que podía ganar un móvil por 2 euros. Cuando hice el pago constaba como home-box.club y al día siguiente me robaron 7,5 € más, sin haberlo autorizado. He tenido que bloquear la tarjeta para que no me cobren más. Y del móvil nada de nada.

I felt heard and valued during the entire process. The team’s professionalism is commendable.

Excellent job! I called them to ask to close the account. There was a commercial on Instagram where it was said that I won a free parcel from Shein. All I had to do was to pay 2 euro for IT. Then the e-mail was not saying anything about it, just i have become a member of home-box club. The problem was solved and the guy, who was talking to me, was very unice and assured me that I won't Be a member of this site and neither do I have to pay anything else. Lucky me I did not have money in my acount

great great experience thank you for the email that been sent for my issue.

Helpful support

Merci James pour votre email, je suis satisfaite!

I had a horrible experience with Home Box, after waiting for a week, they delivered late in the day, and they complained that there was not enough light, and not cool enough for assembly after I complained to Home Box, they replayed they would deliver in one more week but if our condition is not meet you can cancel the order in a few days and will get the refund after 30 days.
Terrible customer service, Think 2 times before purchasing

tienen un buen servicio de atención al cliente

Har opsagt abonnement og alt tyder på at jeg får mine penge retur ret hurtigt.

Je suis très satisfait de l'entretien que j'ai eu avec votre technicien j'ai expliqué mon problème qui a été parfaitement traité par cette personne je confirme le professionnalisme de cette personne cordialement

Where to even start, you guys are lucky u are based in Dubai or else in Europe you wouldn’t survive more than a month! Deliver an absolute joke it’s 1 city u are delivering to not the entire world! Constant useless calls because u can’t figure out an address even also sharing live location then just going ahead and canceling my delivery and giving me a different random date like I live at home 24/7 also your delivery online “u get to choose “ your delivery date but for some products that u order at the same time u give a random date like how do u know I am home and why then ask me for a date I want my stuff delivered when then half of the stuff u deliver on a different date! Then another useless call telling me I didn’t enter the address correctly when in fact u don’t even have an option to choose for it but I still write it in separately but still no even with live location! Guys it’s not that hard ask for a date of delivery deliver on that date and time and stop calling people !

voor mij zijn jullie dieven en ik zal deze mening op jullie website achterlaten om anderen te waarschuwen dat als jullie klanten beroven, mijn geld vandaag op jullie rekening zou moeten staan

Der Service, den ich erhielt, war ausgezeichnet. Das Team war freundlich und immer bereit zu helfen.

I think that the customer services is very pleased for me.Unfortunately, l made a scribed from this page ,so l have been cutting from my credit card so l’m very surprised and l send an email to customer support from this website,they immediately reply to me solved this problem.Thank you so much Home Box .

Alles super gelaufen, empfehlenswert.

Have been debuted 3times now how do I get refunds

My refund is being processed