The customer service team assisted me greatly in making sure my parcel arrived safely. I had mucked up the delivery instructions - long story - but they dilligently followed up my concerns and the pac... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I saw the product ads on Facebook and was considering buying a high quality bedding set as I find they stand the test of time compared to cheaper varieties. I was impressed by the reviews and spent a... Se mer
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I love Holsper and have several items from duvet sets to pillowcases to my most recent purchase, their Cusco blanket, which is fabulous and looks amazing on the sofa in our conservatory - is perfect.... Se mer
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I have received their bedding set, when opened the birds on it looked nothing like the image on the website. I have packaged it up and managed to return it. However Holsper sent it back to me sa... Se mer
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Företagsinformation
Skrivet av företaget
Luxury bedding designed for ultimate comfort and style. Explore Holsper's wide range of premium fabrics, prints, and designs, loved by thousands
Kontaktuppgifter
Storbritannien
- info@holsper.com
- holsper.com
4,4
Utmärkt
748 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I was asked by DHL to pay import duty…
I was asked by DHL to pay import duty on the bedding once it entered the UK, Holsper after first saying that they would refund the paid import duty then asked me to sort it out myself.
I am now in the process of dealing with HMRC trying to get a refund.
24 mars 2025
Omdöme utan inbjudan
Svar från Holsper
Hi Andrew,
We're truly sorry for the inconvenience you've experienced. Just to clarify, our store doesn't charge any import taxes this issue was an unusual error from DHL.
We've already processed a full refund for your entire order, and you should receive it shortly.
Thank you for your understanding.
Warm regards,
Holsper Team
I ordered 2 bed sets (duvet and…
I ordered 2 bed sets (duvet and pillowcases) for a king size bed. They are lovely. I would have liked to have ordered the coordinating fitted sheets but unfortunately they are not deep enough. My mattress is 31cm deep. Holsper should consider making deeper sheets available.
20 mars 2025
Omdöme utan inbjudan
Svar från Holsper
Dear Sandra,
Thank you so much for your lovely review! We're really pleased to hear that you're happy with the duvet sets — it means a lot to us.
We completely understand your point regarding the fitted sheets, and we truly appreciate you taking the time to share your feedback. A 31cm deep mattress definitely needs that extra depth, and we'll certainly pass this suggestion along to our product team for future consideration.
Thanks again for your support and for helping us improve!
Warm wishes,
Holsper
Fabulous product both in fabric quality…
Fabulous product both in fabric quality and pattern. The product was beautifully packed to maintain it’s quality and security.
24 mars 2025
Omdöme utan inbjudan
Svar från Holsper
Dear Mrs Christine,
Thank you so much for your wonderful feedback. We're delighted to hear that you were pleased with the fabric quality and design of your purchase. It's also lovely to know that the packaging met your expectations — we take great care to ensure every item arrives in perfect condition.
Your kind words truly mean a lot to us!
Warm regards,
Holsper Customer Care
Clear options and beautiful fabrics
Clear options and beautiful fabrics - arrived on time.
19 mars 2025
Omdöme utan inbjudan
Svar från Holsper
Hi Robert,
Thank you so much for your lovely feedback! We're really glad to hear you found the options clear and the fabrics beautiful – and even happier everything arrived on time. 😊
If you ever need anything else, we’re just a message away!
Best wishes,
Team Holsper
Beautiful design and lovely quality and…
Beautiful design and lovely quality and feel to the fabric.
22 mars 2025
Omdöme utan inbjudan
Svar från Holsper
Hi Mrs Porter,
Thank you so much for your kind words! 🌟
We’re over the moon to hear that you’re loving both the design and the quality of the fabric. Our team puts a lot of thought into creating pieces that not only look beautiful but also feel amazing to the touch – so it truly means a lot to know that it’s been noticed and appreciated 💛
If there’s ever anything else you need or if you’d like help choosing your next set, we’re always here and happy to help. Thanks again for your support – and for making our day with your lovely review! 😊🛏️✨
Warm regards,
Holsper
Svar från Holsper
Hi Nick,
Thank you so much for your wonderful feedback!
We're thrilled to hear that you find our bedding so soft and comfortable. There's nothing better than sinking into a cosy bed at the end of the day, and we're delighted to be part of that experience for you.
Wishing you many restful and peaceful nights ahead! 😊✨
Warm regards,
Holsper
White / yellowish bedding
I ordered white bedding but when it arrived it was yellow so I washed it 30 degrees as label said and it went patchy so I had to wash it again 40 degrees to get it white not a good start to an expensive bedding
7 mars 2025
Omdöme utan inbjudan
Svar från Holsper
Hi Jacqueline,
Thank you for your feedback, and we're sorry to hear about your experience.
Our bedding is made from high-quality Egyptian cotton, which is known for its softness and durability. However, since it’s a natural fiber, it requires gentle care to maintain its original quality.
We always recommend washing at 30 degrees, as higher temperatures can cause color fading or fabric weakening over time. While Egyptian cotton can become softer with each wash, exposing it to higher heat may alter its appearance, especially in lighter shades.
Regarding the yellow discoloration you mentioned, we're not sure where that might have come from, but our team would be happy to help identify the cause and find a suitable solution for you. Please reach out to us, and we can assist in determining the issue and, if necessary, arrange for a replacement.
Looking forward to hearing from you!
Best regards,
Holsper
Svar från Holsper
Hi Alan,
Thank you for your kind words!
We're delighted to hear you had an excellent experience with us. If you ever need anything else, we’re always happy to help! 😊
Warm regards,
Holsper
Not exactly what I expected.
Sorry for the delay in replying. I've only just opened my parcel. The blanket is not exactly what I expected. It's a lightweight 'blanket' which is very pretty and matches the original bedding I bought 3 years ago. I thought I would be able to use this blanket as a substitute for the duvet in the summer months, but I don't think it will be sufficient.
Overall, its a lovely blanket but it is not as versatile as I would have liked. Due to its limited use for me, the price didn't match its versatility.
10 mars 2025
Omdöme utan inbjudan
Svar från Holsper
Hi Elaine,
Thank you for taking the time to share your thoughts!
We're glad to hear that you like the design and that it matches your original bedding. We understand that expectations can vary, and we're sorry the blanket wasn't quite what you had in mind for summer use.
Our blankets are designed to be lightweight and decorative, rather than a full duvet replacement, but we appreciate your feedback on versatility—it’s always helpful as we continue to improve our range. If you need any recommendations for a more substantial option, we'd be happy to help!
Thanks again for your honest review. We appreciate your support!
Best,
Holsper Team
Excellent quality and very good…
Excellent quality and very good customer service.
9 mars 2025
Omdöme utan inbjudan
Svar från Holsper
Hi,
Thank you for your kind words!
We're so happy to hear that you're pleased with the quality and our customer service.
If you ever need anything, feel free to reach out—we’re always here to help!😇
Best regards,
Holsper Team
Excellent bedding
Excellent bedding, looks great and feels great.
28 februari 2025
Omdöme utan inbjudan
Svar från Holsper
Hi Sarah,
Thank you so much for your kind words! We're thrilled to hear that you love the bedding and that it looks and feels great. Nothing makes us happier than knowing our customers are satisfied with their purchase.
Enjoy your cozy new bedding, and if you ever need anything else, we’re always here to help!
Best wishes,
Holsper Team
Same wonderful quality and value
Same wonderful quality and value, my second purchase was just as good as the first! Recommended to my sister who has also bought a set.
28 februari 2025
Omdöme utan inbjudan
Svar från Holsper
Hi Liz,
We’re thrilled to hear that your second purchase lived up to your expectations! 😊 It means a lot that you’ve recommended us to your sister—word of mouth is the best compliment we could receive. 💛 Hope you both continue to enjoy the comfort and quality!
Thanks again for your support!
Best,
Holsper
Nice quality bedding
Nice quality bedding, took a little time to arrive, but worth waiting for.
28 februari 2025
Omdöme utan inbjudan
Svar från Holsper
Hi Jan,
We’re so happy to hear that you love the quality of our bedding! 😊
We truly appreciate your patience. Most of our products are made on demand, which means they take 1-5 business days to be crafted before being shipped. This sustainable approach helps us reduce waste and promote eco-friendly production.
For UK orders, the estimated total time frame is up to 12 business days, while international deliveries may take up to 15 business days. We always aim to get your order to you as soon as possible while maintaining the highest quality.
Thanks again for your support! 💙
Best,
Holsper Team
This bedding is so beautiful
This bedding is so beautiful. I have been looking at the website for some time & finally decided to take the plunge. It is so, snug and very luxurious. The only reason I didnt give it 5 stars was I realised, when tracking the package, that it was sent from China. I do try & be responsible with my carbon footprint & so this was disappointing. However, I understand this is probably done to keep the cost down. As bedding goes, though, it is wonderful and would highly recommend.
1 mars 2025
Omdöme utan inbjudan
Svar från Holsper
Hi Mrs Manks,
Thank you for your thoughtful review! We're so glad you love the bedding and find it luxurious and cozy. 😊
We completely understand your concerns about shipping. Our products are made in China, as it allows us to source the highest quality 100% cotton while keeping costs fair for our customers. Even major brands like Apple manufacture there due to their expertise in production.
That said, we’re always looking to improve, and we hope to open a store in the UK in the future to make shopping even more convenient and eco-friendly. We truly appreciate your support and recommendation!
Best,
Holsper
Lovely quality bedding
Lovely quality bedding, beautifully wrapped & packaged.
I wasn't 100% happy with the most recent order (Purple Flowers) as i thought there was a printing/colour error i emailed Holsper and they assured me it wasn't a printing error it was down to lighting, as the one on their website looked different to mine in a certain area of the quilt cover.
Good customer service and responses from the emails i sent.
Can't fault them at all.
Superb service.
Thank you..
28 februari 2025
Omdöme utan inbjudan
Svar från Holsper
Hi Bernie,
Thank you for your kind words! 🌸
We're so glad to hear that you love the quality of our bedding and the care we put into our packaging! Regarding the Purple Flowers design, yes, the print is not an error—it's part of the intended design, and variations in lighting can sometimes make it appear slightly different. We truly appreciate your understanding and are happy we could assist you.
Your support means a lot to us, and we’re always here if you need anything in the future! 💜
Best wishes,
The Holsper Team
Beautiful quality and prompt delivery
Beautiful quality and prompt delivery
26 februari 2025
Omdöme utan inbjudan
Svar från Holsper
Hi Madelyn,
Thank you so much for your kind words! We're delighted to hear that you're happy with the quality of our products and the prompt delivery. Your support means a lot to us! 💛
If you ever need anything else, we’re always here to help. Enjoy your purchase!
Best wishes,
Holsper Team
Gorgeous
The most beautiful bedding set I have ever bought.
The quality is incredible.
1 mars 2025
Omdöme utan inbjudan
Svar från Holsper
Dear Customer,
Thank you so much for your kind words!
We're delighted to hear that you love your bedding set and that the quality exceeded your expectations. It means a lot to us that you’re happy with your purchase. Wishing you many cozy and comfortable nights ahead!
Best regards,
Holsper
Lovely quality
Lovely quality, nicely presented, delivered in good time 👍
28 februari 2025
Omdöme utan inbjudan
Svar från Holsper
Hi Paul,
Thank you so much! 😊
We're thrilled that you're happy with the quality, presentation, and delivery. Enjoy your new bedding! 🛏️✨👍
Warm regards,
Holsper
Svar från Holsper
Hi Victor,
Thank you so much for your kind words!
We're really glad to hear that you found our team helpful, polite, and understanding. Providing great service is always our priority, and it's wonderful to know we met your expectations.
If you ever need anything else, we're always here to help! 😊
Best regards,
Holsper
received the item within days of…4 days
received the item within days of placing order and the quality is far better than we expected, beautiful bedding and over the moon
14 februari 2025
Omdöme utan inbjudan
Svar från Holsper
Hi Mr Mark,
Thank you so much for your lovely feedback! We're delighted to hear that your order arrived quickly and that you're thrilled with the quality of your bedding. It means a lot to us that it exceeded your expectations! 😊
Wishing you many cozy and comfortable nights ahead. If you ever need anything, we’re always happy to help!
Best regards,
Holsper
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