Holman Specialist Paints Omdömen 

414
TrustScore 4.5 av 5

4,7

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

When I had to phone and speak to them they were helpful, knowledgeable and responsive. The main problem is that I ordered next day delivery and two days later it still hadn't arrived. I had to phone... Se mer

Betygsatt 5 av 5 stjärnor

Outstanding service. I was struggling to find a paint to match the existing finish on my summerhouse, and the team at Holman's went above and beyond to help me track it down.

Betygsatt 5 av 5 stjärnor

We have been using Holmans for years to supply paint for our small business. The website is super easy to use. Delivery is super fast.Any problems are quickly solved and very rare. I highly recommend... Se mer

Betygsatt 5 av 5 stjärnor

Always a great service.. easy to order & lovely paint for painting furniture! Just wish there were test samples as choosing a colour can be a bit tricky with a colour chart! But otherwise a great pr... Se mer

Företagsinformation

  1. Färgtillverkare
  2. Dekoration- och inredningsbutik
  3. Företagsgrossist
  4. Färghandel
  5. Verktygsbutik

Om Holman Specialist Paints

Skrivet av företaget



Call: 01793 511537

Expert suppliers of all kinds of paints and specialist coatings to the public, trade and industry throughout the UK.

As a company with over 25 years trading experience, Holman Specialist Paints has built a broad base of knowledge in supplying advice and quality coatings to customers in the building, maintenance, furniture and metal working industries.

We will never just sell you a tin of paint, rather, we will work with you to find the very best coating solution. This is why we have built a strong reputation for high quality products and first class service and honesty.

Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

414 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,7

Alla omdömen

(414)

56 omdömen under de senaste 12 månaderna

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Betygsatt 3 av 5 stjärnor

Good company but awful delivery via FedEx

Good company to deal with and can dispatch out Teknos paint quickly. However, they use FedEx to deliver and both times have been a disaster. First time a year or so ago paint pot was burst by rough handling. Holman Paints did send out a replacement.
This year recently a paint order which was paid for to be delivered before 09:30 but was not delivered. Fedex claimed that they tried to deliver but this was not true. I did eventually receive it later that day in the afternoon and was told by the driver that they had not in fact tried to deliver it earlier. So will be wary of using Holman paints again if they continue to use FedEx to deliver. 

1 juli 2024
Logotyp för Holman Specialist Paints

Svar från Holman Specialist Paints

Hi David,
Thank you for your feedback.
Problems caused by couriers are indeed frustrating.
There is a very limited choice of couriers who will transport paint, most of them refuse to carry it.
We have used other couriers in the past, but occasionally there are times when the drivers do not treat the parcels with the care that we would like.
We are always looking at options regarding transport of our products.
We also review our packaging methods to see if improvements can be made there.
Next time you need to order, please contact us at sales@holmanpaints.co.uk or give us a call and we will try to work something out for you.

Betygsatt 5 av 5 stjärnor

Excellent Service

I place my order online, Holman Paints noticed a possible issue with my order (possible incorrect code) and called me immediately to ask some questions about my order. Saved me taking delivery of an incorrect item. Great customer service. Thank you and well done.

24 juni 2024
Betygsatt 2 av 5 stjärnor

I was advised the tin of paint I had…

EI was advised the tin of paint I had ordered was the last one and had been opened and there was approximately 75% left and the priced was reduced by half.

I asked if the tin was damaged or dented and was advised it was not and decided to accept the half price offer. However, when the paint was received the tin had numerous dents.

The paint was very well packed and the box had not suffered any damage whilst in transit so the damage must have been present before sending, despite receiving confirmation that it was not dented or damaged.

I called and could not speak with the person who I had previously spoken to and gave details to a colleague who said he would pass on the details.

10 days later I am still waiting for a call back.

EDIT after Holman reply:

The tin had 2 dents and a crease as shown in the photos sent to you.

The reason for 2 stars is because I was lied to about the condition of the tin and also because nobody had the courtesy to call me back despite an assurance that they would.

28 juni 2024
Logotyp för Holman Specialist Paints

Svar från Holman Specialist Paints

This is a difficult one to respond to, as we always respect the customer's comments and feedback.
The item in question normally retails at £16.26, but was reduced to £9 as a clearance item.
The customer is correct to say that the tin was not full and a price of £4.50 was agreed (prices listed are before vat and delivery).
The customer has sent pictures of the tin as it was received.
There is one minor dent on the tin and one small mark on the label.
Based on this, we feel a two star review is unwarranted.

Betygsatt 3 av 5 stjärnor

Paint arrived again with tin all bashed…

Paint arrived again with tin all bashed in leaking around the lid , this is the 4th order from you now and all the tins in all 4 orders have been dented in some way you need to sort out your packaging its no joke .

23 juni 2024
Logotyp för Holman Specialist Paints

Svar från Holman Specialist Paints

Hi Edward,
We are sorry to hear that your order arrived with dented tins.
We will investigate the packaging used and evaluate what can be done to avoid a repeat.
We appreciate your custom and would like to offer you a discount and free delivery on your next order. If this is of interest, please send an e-mail to sales@holmanpaints.co.uk and it will be actioned.

Betygsatt 1 av 5 stjärnor

Ordered item 25th

Ordered item 25th. May, contacted by phone 4th. June as I had not received it. Was assured that I would receive it on Thursday 6th. June or Friday 7th. June at the latest. Did not receive it.

25 maj 2024
Logotyp för Holman Specialist Paints

Svar från Holman Specialist Paints

Hi George,
Thanks for taking the time to post your review.
We understand your frustration and apologise for the inconvenience caused.
We were let down by the manufacturer of the product that you ordered and this lead to us letting you down too, for which we are very sorry.
These occurrences are extremely rare and we try really hard to ensure all customers receive a first class service.
If you still require the item, let us know and we will make it ourselves and send to you free of charge.

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service! Having sent through our order, we received follow-up calls and email from Josh, who took great care to ensure we got the right colour to match existing shade. Competitive price too. Well done!

9 maj 2024
Betygsatt 5 av 5 stjärnor

Helmi 30 Paint

I contacted Holman specialist Paint company regarding Helmi 30 paint which was purchased a few years by another decorator. I needed to match this paint exactly and make sure I got the paint mixed to the same numbers on the existing tins. I sent Joshua a message regarding this matter and he got back to me straight away and said the colours were still available and they where able to ship paint the paint to me. After a couple of conversations on the phone with Joshua and his colleague I ordered my paint and it arrived quickly and well packed. I would definitely recommend this Company and I will be using them again should I need anymore of this paint. Thank you Joshua and colleague for all your help.
Chrissy Exley

4 maj 2024

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