Hodge Jones & Allen Solicitors Omdömen 1 529

Online form does not give enough room to explain anything in detail , you get dismissed with no help towards any cognitive issues and told to go elsewhere without them even ringing or clarifying why you are contacting them in the first place, filling the form out states somebody will contact you , only to say they can’t help even though they don’t know any information.
making assumptions without knowledge or willing to find out any information from a customer about the situation is very unprofessional adding further to the distress in the situation.

Edit in reply to your response;

As you know yourself what you are currently stating is false the email you sent me specifically said you can’t help as it’s not a negligence claim , you stated this without even contacting for details or information therefore you just presumed and penalised a customer and you clearly was not willing to help at all, you could of stated earlier you wasn’t going to get back to or contact customers with this instead of misleading me and wasting time. Also following up my review you seem to have lied and contradicted what you sent me in email this review states completely different to what you sent me via email.

Arifah was incredibly helpful and supportive throughout my personal injury process. Due to various delays on the defendant’s side, we ended up working together for nearly 12 months. During that time, she consistently kept me informed of any updates or changes, which made a stressful experience much more manageable.

As we approached the final stages of the process, Arifah happened to be on holiday. Even then, I felt well looked after. Chloe, one of her colleagues, promptly reached out with updates as soon as anything changed. It was reassuring to know that there was a clear handover in place and that I would continue to be supported even in Arifah’s absence.

Everyone I interacted with was professional, responsive, and genuinely supportive. I’m really grateful for the excellent care I received from the whole team.

I suffered a serious injury at work. I was financially unable to pay for a solicitor at the time, so thought “No win, no fee” would be a good option.
The company was great at keeping me informed and offered good advice.
The problem was when it came to the final offer/counter offer.
I received several treatment sessions from health professionals along the way.

It was explained by my solicitor that the cost of the treatments would not be taken out of the final settlement. But it was.

I queried a report that had been completed and sent via email. As it sounded like I would
Be the one paying for the treatment out of the final settlement.
I was advised a lot of people query this information but was reassured it was nothing to worry about, and that I would receive the full settlement.

I did not, as the treatments were taken from the final settlement.

I feel letdown and upset regarding this, as I feel I was not correctly advised .

We cannot fault the professional and compassionate way Sarah Conner and the team guided us through writing our Wills and Life Interest Trust. Sarah made a complex process feel clear and manageable, and we’re very grateful for her support and expertise.

Claim to be advocates and specialist in dealing with neurodiversity and autism - didn’t even acknowledge those elements of my discrimination case. They offer poor explanations as to why they refuse a case - sounds like if it’s anything other than clean cut and requires more than minimum effort they don’t want to know. Highly misleading given how much their website professes to advocate and represent and fight for people’s rights.

Brilliant service! Just won my case with these couldn't asked for better service absolutely outstanding!! Service is 10/10

Michael has built my confidence to help me with attending the magistrates courts. I have dyslexia and ADHD but Michael was so very understanding and supportive.

My brother and I had the privilege of being represented by Cormac McDonough on a particularly sensitive and emotionally complex matter. From our very first interaction, Cormac impressed us with his professionalism, integrity, and genuine compassion.

He navigated us through every stage of the process with clarity, empathy, and sound legal advice. His calm and measured approach helped us feel reassured even during the most difficult moments. Cormac was always accessible, responsive, and incredibly thorough, qualities that made a real difference during a stressful time.

Thanks to his expertise and steady guidance, the matter was resolved in a fair and thoughtful way that respected all involved. We are deeply grateful for his support and would recommend him without hesitation to anyone seeking a solicitor who truly cares and delivers exceptional service.

Absolutely smashed it for me. Claire it was a pleasure being your client you did everything I could of asked for

"Denise was fantastic from start to finish kept me updated and informed "

Never been arrested, came up with a plan for the interview. I don't think I would had the outcome that I had if it wasn't for the Solicitor present.

Case number :1051946.0001

Just want to say a big thank you to Mrs Tahir she is great and very helpful . Very good service and I'm impressed to be honest. Keep the good work and thank you again.

They were very helpful and provided all of the necessary details for my case

As a returning client of Hodge Jones & Allen, I thought I knew excellent service—then Sarah took over. Meeting her face-to-face immediately put me at ease. In just three days, she negotiated a reduction in my charges that exceeded all expectations. Her deep legal insight, clear communication and down-to-earth manner turned a stressful situation into a reassuring journey. Sarah is simply outstanding. If you need a solicitor who listens, fights for you and delivers lightning-fast results, insist on Sarah. The whole HJA team deserves every one of these five stars!

I just wanted to take a moment to thank Ghislaine Sandoval for the outstanding service she provided. She was truly excellent from start to finish professional, efficient, and always clear in communication.

I really appreciate the time, effort, and attention to detail she put into my case. She made what could have been a very stressful process feel much more manageable, and I couldn’t have asked for better support.

Warm regards,
Zhay’anne Henry

I am extremely grateful to Hodge Jones & Allen Solicitors for handling my car accident claim with the highest level of professionalism. After my injury left me unable to start a new job, their team was meticulous and calculated throughout the entire process. They carefully considered every aspect of my situation and worked out a fair and reasonable claim based on my circumstances.

From start to finish, I felt supported and well-informed. Their attention to detail and commitment to achieving the best possible outcome truly set them apart. Thanks to Hodge Jones & Allen, I was able to move forward with confidence and peace of mind. I highly recommend their services to anyone in need of expert legal help.

1060149.0001 - great help from Tess Baker she did everything she could to help me. Highly recommend.

The friendly and supportive nature of Katie McFadden made me feel that I was not just a client and I was a friend

Very happy with the service I have received, always been kept upto date.
Only an email or phone call away if any issues.
I’d like to thank Leticia and all her team for helping me win my case.