Hiyacar Omdömen 

2 960
•
TrustScore 3 av 5

3,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Hiyacar cancelled my reservation with no explanation. When I reached out to the owner it was news to him as he had no idea either. Their live chat is anything but live it’s all but dead as there is no... Se mer

Betygsatt 1 av 5 stjärnor

So ive been verified for years, and my licence is still valid and nothing has changed, and today I go to book a card, and it says my account needs verification - I try and verify and it fails and... Se mer

Betygsatt 4 av 5 stjärnor

This business is much needed in the UK (I live in London) and overall I am happy with my experience – it is easy to hire the car, get in contact with the owner, and the UX is relatively painless.... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I’ve hired different cars a few times with Hiya car, never any problems. I especially like the cars with the option to pick up and drop off through the app without having to meet someone, it gives e... Se mer

Företagsinformation

  1. Billeasing
  2. också i
  3. Bildelningsplats
  4. Bilklubb
  5. Biluthyrningsbyrå

Om Hiyacar

Skrivet av företaget

🔎 Local cars from trusted owners

📱 Simple pricing and no deposit!

🚙 Search, book and drive




Kontaktuppgifter

3,0

Medel

TrustScore 3 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,0

Alla omdömen

(2 960)

46 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Quick easy & efficient! Lifesaver!

Quick, easy, efficient van hire sorted within the hour when our original rental let us down. Van was easy to activate, find & drive, wouldn’t have been able to move house without Hiyacar!

15 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor service

Cars is poor state, billed for cleaning even 4 days later even thought it was dirty on pick up.

22 september 2024
Omdöme utan inbjudan
Logotyp för Hiyacar

Svar från Hiyacar

Hiya Jonathan,
I hope this message finds you well.

Upon receiving the vehicle you recently hired, we noticed it was returned in a condition that does not meet our rental agreement standards. The car was excessively dirty and in an unreasonable state, requiring additional cleaning and maintenance beyond the normal wear and tear.

As per our terms and conditions, any vehicle returned in such a condition incurs additional charges to cover the cleaning and restoration costs.

We kindly ask that in future rentals, vehicles are returned in a clean and reasonable state to avoid any further charges.

Thank you for your understanding. Should you have any questions, feel free to contact us.

Best regards,
Mohammed.

Betygsatt 5 av 5 stjärnor

I’ve been renting out my Mini Cooper on…


I’ve been renting out my Mini Cooper on Hiyacar, and I couldn’t be happier with the experience! From the very start, the Hiyacar team has been professional, supportive, and always willing to assist. Their platform is easy to use, and the process of listing my car was straightforward. What stands out the most is the customer service – whenever I’ve had a question or needed help, the team was quick to respond and incredibly helpful.

Hiyacar has made renting out my car so simple and stress-free. I always feel confident knowing both my car and the people renting it are well looked after. If you're thinking about renting out your car, I can’t recommend Hiyacar enough – it’s definitely worth a try!

2 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good customer service

Good customer service.
Good problem solvers like Mohammed (one of their agents).
Well organised.
Clean cars.
I've been hiring Hiya cars for last few years. So far I'm happy with Hiya cars, and happy to give 5 stars.
And I recommend Hiya cars.

22 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Helpful help

After thinking I'd done something to the car and it wouldn't restart, a really helpful service agent on the app helped me straight away. Really couldn't ask for speedier help. I really appreciated it

21 september 2024
Betygsatt 5 av 5 stjärnor

As a hirer

As a hirer, all good. Never had an issue with Hiyacar customer support - they are attentive, well meaning and professional. I'm a great believer in Hiyacar as a company that actually cares about both sets of drivers.

13 september 2024
Betygsatt 5 av 5 stjärnor

Great experience BUT pricey

Great experience BUT pricey.

Recently moved from zip car so using this as an alternative... So far I can't complain ( apart from the fact that it's a bit more expensive) and that I can only rent for 24hrs at a time

1 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

We hired a car for a job.

We hired a car for a job.
The first one didn't work, the second one broke down.
We had to refund the job and it has cost us many days work to get things back on track.
Despite their advertised 'promise', they are refusing to refund or recognise the damage done.
I will be opening a small claim.

8 juni 2024
Omdöme utan inbjudan
Logotyp för Hiyacar

Svar från Hiyacar

Hiya Ben,

We are truly sorry to hear about your recent experience and sincerely apologize for the inconvenience caused by the issues you encountered with our vehicles. We understand how frustrating this must have been, especially considering the impact it had on your work and business.

Our team takes your feedback very seriously, and we would like the opportunity to resolve this for you. Please reach out to us directly at support@hiyacar.co.uk with your booking details so we can investigate what happened and work towards a fair solution.

Customer satisfaction is at the core of what we do, and we would like to make this right for you.
Thank you for bringing this to our attention.

Kind regards,
Hiyacar team

Betygsatt 5 av 5 stjärnor

This made a very stressful holiday…

This made a very stressful holiday planning situation a lot easier! Had 6 family members, only 1 driver but originally had 7 with 2 so last minute chaos meant I found Hiyacar and was able to get and pick up a 7 seater very easily and leave my own car there for free. The owner was available on call straight away to help and so were Hiyacar live chat. Would highly recommend

26 augusti 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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