Utterly delicious. Delivered right on time.Beautifully presented. Along with an opportunity to write a personal note this really is the most perfect gift when you need to send a special present to som... Se mer
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Perfect. Lovely flavours & textures. Great presentation. A nice touch is that you can delay your dispatch date so the nominal seven day (preferably-fridge-) shelf life is not exceeded before bein... Se mer
Macarons were delicious! I first discovered passionfruit and chocolate flavour macarons in Paris and fell in love with the combination so whenever I can get my hands of the same flavour I do and these... Se mer
Not as good as they have been previously, unfortunately. The vanilla ones were quite overbaked and the flavours in the strawberry selection didn’t balance well together and were just very sweet. Also... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Award winning macarons, all natural ingredients, hand-made in Suffolk. All our macarons are gluten-free, vegetarian and alcohol free. Next day courier delivery free on all orders. Discover all our flavours and more at our site.
Kontaktuppgifter
1 Great Eastern Yard, Victoria Mill Road, IP13 9EG, Framlingham, Storbritannien
- 01728 565125
- hello@hiltonmacarons.co.uk
- hiltonmacarons.co.uk
4,6
Utmärkt
820 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Macarons sent a week ago and still not…
Macarons sent a week ago and still not received!!
16 december 2025
Svar från Hilton Macarons
We’re very sorry to hear about the delay with your macaron delivery. After investigating with our courier, we can confirm that your macarons were delivered on 24th December. They were dispatched from Hilton Macarons HQ on the same day your order was placed (17th December).
While we are unfortunately not able to control delivery once the order leaves our HQ, we completely understand how disappointing this must have been and would like to make it up to you. Please get in touch with us at hello@hiltonmacarons.co.uk so we can assist further.
Totally scrumptious!
Totally scrumptious!
These are wonderful macarons... Only trouble is that we eat far too many!!
13 december 2025
Svar från Hilton Macarons
Thank you very much for your 5* review. It's great to hear you enjoy our macarons.
Delivery and packaging was good as were…
Delivery and packaging was good as were the flavours but, having followed the refrigeration instructions the macarons lost, I think, the crunch.
9 december 2025
Svar från Hilton Macarons
Thank you for taking the time to leave your feedback. We're delighted to hear that you enjoyed the flavours of our macarons and were happy with the delivery and packaging.
We're sorry to hear that following the refrigeration instructions affected their texture and flavour. We'll review how we communicate storage instructions to ensure our customers get the best from their macarons going forward.
Excellent service and quality
12 november 2025
Svar från Hilton Macarons
Thank you so much for your review.
The best macarons I’ve tasted!
Not only are the team lovely but the macarons are the best I’ve EVER tasted! I got a box of 6 and the chocolate and mince pie were my favourites with lemon not far behind! You can tell they’re made with love! Highly recommend and can’t wait to get more!
15 november 2025
Omdöme utan inbjudan
Svar från Hilton Macarons
What a lovely review - thank you so much! We're thrilled you enjoy our macarons.
Macaroons
I ordered these as a gift. I had ordered the macaroons from other companies but the person who I bought these for said they were exceptional. Highly recommended.
1 november 2025
Svar från Hilton Macarons
This is fantastic to hear. Thank you so much for your review.
Svar från Hilton Macarons
Thank you for your review, we're so glad you enjoyed them.
It’s easy to place an order
It’s easy to place an order. I was kept up to date with tracking the order. It arrived on time and in excellent condition. Greatly enjoyed.
17 oktober 2025
Svar från Hilton Macarons
Hi, thank you so much for your lovely review, we're thrilled you enjoyed your macarons.
Great tasting macarons
1 oktober 2025
Svar från Hilton Macarons
Thank you very much for your 5* review. We're thrilled to hear you enjoyed them.
Svar från Hilton Macarons
This is lovely to hear. Thank you so much for your review.
Svar från Hilton Macarons
Thank you very much for leaving a review. We're so glad to hear you had a great experience.
Hilton Macrons were easy to deal with
Hilton Macrons were easy to deal with, I arranged a pick up. The macarons were delicious and I will buy again!
22 september 2025
Svar från Hilton Macarons
Thank you so much for your review. We're glad to hear your experience was positive and you enjoyed our macarons.
I love this company and the macarons are delicious!
I love this company and its ethos, and the macarons are really lovely - well-made and very delicious.
26 september 2025
Svar från Hilton Macarons
Thank you very much for taking the time to leave a review. We're delighted to hear you enjoyed your macarons.
Beautifully crafted and delicious macarons
Prompt delivery. Beautifully crafted and delicious macarons.
16 september 2025
Svar från Hilton Macarons
Thank you so much for your 5* review. We're glad to hear you enjoyed your macarons.
Fresh beautiful quality
Delivered on date required all in great condition. Great tasting. Beautiful colour. We had raspberry.
17 september 2025
Svar från Hilton Macarons
Thank you so much for your 5* review. We're glad you enjoyed your raspberry macarons.
Happy experience !
Thank you for replacing the missing box of macarons. My granddaughter was delighted with your service.
3 september 2025
Svar från Hilton Macarons
Thank you very much for your positive review. Great to hear your granddaughter was delighted with our service.
Delayed but delicious!
There was an IT hiccup with my order which was speedily and courteously put right. The recipient was delighted with the macarons.
24 augusti 2025
Svar från Hilton Macarons
Thank you so much for your positive review and glad to hear the recipient was delighted with their macarons.
Not as good as they have been…
Not as good as they have been previously, unfortunately. The vanilla ones were quite overbaked and the flavours in the strawberry selection didn’t balance well together and were just very sweet. Also the cool bag had burst in the box, but that’s just a hazard of the journey.
It’s a shame as we had Hilton macarons for our wedding last year and they were fantastic.
22 augusti 2025
Svar från Hilton Macarons
Thank you for your honest feedback. We're very sorry to hear your recent experience didn't match the standard you enjoyed before, especially after trusting us with something as special as your wedding. We'll share your comments with our team and look into the issues you have mentioned. Hopefully we'll have the chance to welcome you back for a better experience next time.
Excellent and truly scrumptious!
16 augusti 2025
Svar från Hilton Macarons
Thank you so much for your positive review.
Great macarons
I must admit that I buy your macarons occasionally for my daughter in law. She (& the rest of the family) always enjoy them
5 augusti 2025
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