Hillside Exotic Gardening Omdömen 

153
•
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

5* experience- from customer contact via email when ordering to how quickly plants were sent to me and how the plants were delivered. Superbly protected during mail process, couldn’t recommend to anym... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I ordered a Tree Fern from Hillside Exotic Gardening and received a very healthy plant in perfection condition. It was expertly packed and arrived soon after I placed the order. The plant was larger... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Hillside were very helpful on questions relating to individual Dicksonia tree ferns and providing up to date images to ensure I made the right purchase. Hopefully the basket to Paypal glitch is no... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Amazing choice of plants, easy to use website with the right amount of information about the plants. Very good prices for the type of plants & the quality of them. Great service when you contact them... Se mer

Företaget har svarat

Företagsinformation

  1. Plantskola

Skrivet av företaget

We offer a range of hardy, half-hardy and tender plants for your exotic garden. These include bananas, colocasias, tree ferns, perennials and succulents. We also have a small quantity of houseplants available.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

153 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(153)

26 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

5 star

Great price, extremely well packaged and very healthy plants. Doubt the service could of been any better, thats why the 5 stars 😁

1 juli 2023
Logotyp för Hillside Exotic Gardening

Svar från Hillside Exotic Gardening

Thank you for leaving us a review Gary. It's much appreciated. Glad to hear you are pleased with your plants and that they arrived safely.

Betygsatt 5 av 5 stjärnor

Quality and value

Banana plants are of superb quality.
Excellent value.
Easy, simple transaction.
This company is five stars.

1 juli 2023
Logotyp för Hillside Exotic Gardening

Svar från Hillside Exotic Gardening

Thank you for leaving us a review Sophie, it's much appreciated. Glad to hear you are pleased with your plants and they arrived safely.

Betygsatt 5 av 5 stjärnor

Order processed quickly delivered when…

Order processed quickly delivered when they said and couldn't of been more helpful plants were packed well and in great condition when unpacked

1 juli 2023
Logotyp för Hillside Exotic Gardening

Svar från Hillside Exotic Gardening

Thank you for taking the time to leave us a review Ian. It's much appreciated.

Betygsatt 5 av 5 stjärnor

A good experience

Good communication. Plants arrived in excellent condition. Plants as described and a very good offer price. I would definitely order from them again.

30 juni 2023
Logotyp för Hillside Exotic Gardening

Svar från Hillside Exotic Gardening

Thank you for taking the time to leave us a review. It's much appreciated Stuart.

Betygsatt 5 av 5 stjärnor

10/10

Good price, selection, communication and speed of delivery 👍

3 juni 2023
Logotyp för Hillside Exotic Gardening

Svar från Hillside Exotic Gardening

Thank you for taking the time to leave us a review. We hope to see you again.

Betygsatt 5 av 5 stjärnor

Great company providing great…

Great company providing great communication pre and post delivery. will definitely shop with them again

3 maj 2023
Logotyp för Hillside Exotic Gardening

Svar från Hillside Exotic Gardening

Thank you for taking the time to leave us a review Julie. It’s much appreciated.

Betygsatt 5 av 5 stjärnor

Ordered lots of plants

Ordered lots of plants, they were packaged really well and all the plants look super healthy. I’ll definitely recommend

1 juni 2023
Omdöme utan inbjudan
Logotyp för Hillside Exotic Gardening

Svar från Hillside Exotic Gardening

Thank you for taking the time to leave us a review. It's much appreciated.

Betygsatt 5 av 5 stjärnor

Another fantastic plant delivery!…

Yet another excellent mixture of plants from Hillside Exotic gardening. Miscanthus and persicaria both excellent quality plants, well packed, prompt delivery. Hillside kept me informed from ordering to dispatch to delivery. I can’t recommend them enough. Well priced and great service.

25 maj 2023
Logotyp för Hillside Exotic Gardening

Svar från Hillside Exotic Gardening

Thank you for your review Daryl. Great to hear your plants arrived both safely and promptly.

Betygsatt 5 av 5 stjärnor

Very helpful, great exotics

Came across Hillside Exotic after looking for a pacific exotic plant.
Within three weeks have placed a few orders now, communication is spot on, postage pricing is very reasonable, plants are packaged very good no damage at all.
This is now one of my favourite exotic plant company, i was looking for a pacific plant , Nicky, who I think is the owner, emailed and was very helpful. Placed two orders over different days , refunded one of the postage money as two plants were posted together. Not many companies would do that. Honest reliable and good pricing.

7 maj 2023
Logotyp för Hillside Exotic Gardening

Svar från Hillside Exotic Gardening

Thank you for taking the time to leave us a review and pleased to hear that your plants arrived safely. We hope to see you again soon Tanya.

Betygsatt 5 av 5 stjärnor

Most excellent service and plants ❤️

Nicky acknowledged my order personally and then advised when dispatched.

They've arrived in perfect condition and Nicky provided advice on how to look after them.

Keep up the excellent work! ❤️

5 maj 2023
Omdöme utan inbjudan
Logotyp för Hillside Exotic Gardening

Svar från Hillside Exotic Gardening

Thank you for taking the time to leave us a review Jessica. We hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Pink China Colocasia

Pink China Colocasia. Great personal service. Once I placed my order Hillside emailed me asking if I wanted the the plant sending as a tiny plant or did I want to wait until the plant was bigger. I didn’t check my email quickly enough to respond before dispatch. The plant arrived within a couple of days and is now growing on my kitchen windowsill. It’s tiny but perfectly formed

18 april 2023
Logotyp för Hillside Exotic Gardening

Svar från Hillside Exotic Gardening

Thank you for taking the time to leave us a review Elizabeth. We hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. Plants arrived very well protected. Nicky kept up communication to arrange postage to minimise stress to the plants by not posting before a weekend and even considering a frost in the forecast.

18 april 2023
Logotyp för Hillside Exotic Gardening

Svar från Hillside Exotic Gardening

Thank you for taking the time to leave your review. We hope to see you again soon.

Betygsatt 3 av 5 stjärnor

Plants reasonable, packaging poor

Delivery was prompt and plants a reasonable size but packaging was dreadful. Soil had poured out of pots leaving the plants almost bare rooted. There was also some leaf damage due to the pot movement. It was a mess. However, with prompt repotting and some tlc my plants soon perked up. Hillside did offer to claim on my behalf from the delivery company but I declined as I did not think the delivery company were the problem.

21 april 2023
Logotyp för Hillside Exotic Gardening

Svar från Hillside Exotic Gardening

We are sorry that you felt the need to leave us a 3-star review, when we had tried to resolve this from our end as best as we could. We asked you to take pictures of both the plants and box, so we could place a claim with the courier.
We are plant lovers and have received poorly packaged plants in the past ourselves, therefore we take a lot of time and care in how we package our plants, to ensure they reach customers in the same condition that we would wish to receive them, but occasionally plants are mishandled/damaged in transit.
It is very upsetting to receive an order in the state in which you describe, but unfortunately this is out of our control once they leave us.
We feel it is extremely important to raise a claim with a courier service, not just so we can recover the cost of replacements or refunds, but so courier companies are made aware that packages are being mishandled. If this is not reported then it will continue and ultimately it reflects poorly on our company despite our best efforts to avoid this happening.
Kind regards,
Nicky

Betygsatt 5 av 5 stjärnor

Good price and fantastic customer service

Good price
Excellent customer service
Quick delivery
Fantastic plant packaging so plants came with no damage.
I will definitely use hillside again in the future.
Many thanks
Justin

13 april 2023
Omdöme utan inbjudan
Logotyp för Hillside Exotic Gardening

Svar från Hillside Exotic Gardening

Thank you for taking the time to leave your review. We hope to see you again soon Justin.

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