Sometimes just don’t turn up, today I spoke to them as they were leaving without the bin and they said they wouldn’t take it as already marked the job as failed even though they were parked outside th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Receiving Bulk Waste has been a particular success as far as we are concerned. No bad reports back from the haulier means all is well. Ryan has played a good role in getting this set up.
We have weekly collections from Hills Waste Solutions for our business general waste and recycling. We found the help provided by Zoe Ratcliff excellent and refreshingly honest. Our regular driver G... Se mer
We received excellent service by Jonathan and Robert from Hills' Purton Depot! They came to let us know the bin store padlock code would no longer work and actually help getting it open, while being v... Se mer
Företaget har svarat
Företagsinformation
Om Hills Waste Solutions Ltd
Skrivet av företaget
Making business waste management easy.
Hills Waste Solutions operates across all business sectors and has a proud heritage of serving local business communities across Swindon, Bath, Bristol and the surrounding areas.
As a responsible waste management business, we care about looking after our environment, which is why when we collect your waste materials, we’ll recycle as much of them as possible.
Our dedicated team of waste management experts will provide you with the most appropriate waste solutions for your business that could help reduce costs and increase the amount of waste recycled in order to limit the environmental impact.
We pride ourselves on offering all our customers complete satisfaction, so we value your opinion. We feed back all genuine reviews to our teams in order to continuously improve the service we provide.
Kontaktuppgifter
Wiltshire House, County Park Business Centre, Shrivenham Road , SN1 2NR, Swindon, Storbritannien
- 0808 145 4533
- waste.sales@hills-group.co.uk
- hills-waste.co.uk
3,9
Bra
115 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 25 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Absolute disgrace
Absolute disgrace, booked them in for a full site collection and they couldn’t be bothered to collect it. Only emptied the bin and not a single extra piece of waste. Useless service and I wouldn’t waste your time.
13 september 2023
Omdöme utan inbjudan
Svar från Hills Waste Solutions Ltd
So sorry you have had this experience with us. We are looking into how this has happened. We have arranged for you to get a full site clearance done tomorrow morning.
quick service and brilliant drivers…
quick service and brilliant drivers and staff.
11 september 2023
Omdöme utan inbjudan
Svar från Hills Waste Solutions Ltd
Thank you for your great feedback.
Hills staff are always happy to assist
Hills staff are always happy to assist, and be very flexible, with any requests we ask of them.
30 augusti 2023
Omdöme utan inbjudan
Svar från Hills Waste Solutions Ltd
Thank you so much for your feedback, we always try to accommodate our customers whenever we can and pride ourselves on great customer service.
Usually collected on time and as agreed.
19 juni 2023
Omdöme utan inbjudan
Svar från Hills Waste Solutions Ltd
Thank you for your feedback.
Hills are always helpful and most…
Hills are always helpful and most importantly reliable
21 juni 2023
Omdöme utan inbjudan
Svar från Hills Waste Solutions Ltd
Thank you so much for your feedback. We always pride ourselves on our customer service.
Was good service.
26 juni 2023
Omdöme utan inbjudan
Svar från Hills Waste Solutions Ltd
Thank you for your feedback.
Great customer service
Always polite helpful service and quick delivery.
28 april 2023
Omdöme utan inbjudan
Svar från Hills Waste Solutions Ltd
Thank you for your feedback we pride ourselves on our great customer service.
Relevance
You could ask trust pilot to make the questionnaire more relevant to your business.
You always empty the bin and keep us informed of any new pick up times.
However, if we are a couple of kilograms overweight you are quick to charge us, if we are underweight (most of the time) you never give us a rebate.
20 juni 2023
Omdöme utan inbjudan
Svar från Hills Waste Solutions Ltd
Thank you for your feedback. If your collections are changed to a different day you should be contacted by our customer support team to advise us of this. You lift rate is charged to cover our transport cost and the disposal charge.
They come on the day and are very…
They come on the day and are very efficient
26 juni 2023
Omdöme utan inbjudan
Svar från Hills Waste Solutions Ltd
Thank you so much for your great feedback
Reliable, responsive and efficient.
The service provided is reliable and efficient, and their communication is quick and responsive.
22 juni 2023
Omdöme utan inbjudan
Svar från Hills Waste Solutions Ltd
Thank you for your review. We always try and get back to our customers as quick as we can so its great to hear this is coming across to our customers.
Excellent service
Excellent service, nothing is too much trouble. Thoroughly recommended
22 juni 2023
Omdöme utan inbjudan
Svar från Hills Waste Solutions Ltd
Thank you for your great review, we always try to do everything we can for our customers.
Great Service!
Hills Waste have always collected our waste on time and kept us updated in regard to collections.
14 juni 2023
Omdöme utan inbjudan
Svar från Hills Waste Solutions Ltd
Thank you for your great review. We do pride ourselves on our customer service at Hills.
Prompt & efficient service
Orders of waste sacks are always delivered promptly and they let us know if there is a problem/change to the regular collection arrangements.
21 juni 2023
Omdöme utan inbjudan
Svar från Hills Waste Solutions Ltd
Thank you for your great review.
Svar från Hills Waste Solutions Ltd
Thank you for your great review.
Your front line troops are fantastic
Your front line troops are fantastic, always polite and professional ......
Also, whenever I have had to chat with the office, I have always been happy with the outcome
19 juni 2023
Omdöme utan inbjudan
Svar från Hills Waste Solutions Ltd
Thank you so much for your 5 star review.
Regular fortnightly waste bin collection
The waste bin is collected when scheduled and I have no issues. When I need to cancel the collection the sales team deal with it efficiently.
15 juni 2023
Omdöme utan inbjudan
Svar från Hills Waste Solutions Ltd
This is great a great review for us thank you.
Excellent Service.
Everyone in the office is friendly and helpful. The service is great. I would highly recommend.
1 juni 2023
Omdöme utan inbjudan
Svar från Hills Waste Solutions Ltd
Thank you for your feedback, we pride ourselves on our customer service at hills from the office to our drivers.
GOOD SERVICE FROM HILLS
THE DRIVERS ARE VERY HELPFUL POLITE AND FRIENDLY WHEN EMPTYING OUR BIN. NOTHING IS TOO MUCH TROUBLE.
9 juni 2023
Omdöme utan inbjudan
Svar från Hills Waste Solutions Ltd
Thank you for your great feedback we will be sure to let our drivers know what a great job they are doing.
Excellent service
Excellent service, bin is collected weekly, at the same time.. it became a bit patchy because of covid which we fully appreciated, if they didn't have enough drivers, what else could they do. They always emptied the bins as soon as they could.
14 juni 2023
Omdöme utan inbjudan
Svar från Hills Waste Solutions Ltd
Thank you so much for your great feedback, Yes we did do everything we could do to keep all our services running as normal throughout covid to help our customers as much as we could.
Svar från Hills Waste Solutions Ltd
Thank you so much for your great feedback.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.