Great customer service. Ordered a prescription online and although I didn’t realise the cut off was 3pm for same day pick up and I placed the order just after 4pm, they were actually really nice abou... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordering was easy, they got in touch to tell me how to take my tablets, and it was next day delivery. You can't get better than that.
My Wife is sadly a regular user of Fybrogel. After running out time to order again. Checked the nett fir prices and Hightown Pharmacy was significantly keener on price and included free delivery for a... Se mer
Brilliant and reliable pharmacy will happily recommend as they are a professional pharmacy and A balanced one Some pharmacies can think they know more than your GP does which isn’t the case here A... Se mer
Företagsinformation
Skrivet av företaget
We are an independent pharmacy that operates both in-person and online.
Kontaktuppgifter
Alt Road, L38 0BF, Hightown, Storbritannien
- 01519293130
- support@hightownpharmacy.co.uk
- hightownpharmacy.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Efficient and Speedy
My order was reviewed and dispatched very quickly. Very good service and website is easy to navigate.
Had the product i wanted in stock at a…
Had the product i wanted in stock at a good price
and really quick delivery kept me informed all the way through
As usual the service was astounding,so…
As usual the service was astounding,so helpful and easy Would highly recommend
Quick reliable service
Quick reliable service. This is second time I've used them and i will be back.
Good prices and quick delivery.
Outstanding service, fast delivery, excellent communication, and unbeatable prices — highly recommended for a reliable and stress-free pharmacy experience.
I had an excellent experience with this pharmacy. The level of customer service and communication was truly outstanding — the team went above and beyond to ensure all my needs were met promptly and professionally.
Delivery was impressively fast, arriving much earlier than expected (within just three working days). The products were not only high quality but also significantly more affordable compared to other pharmacies, offering great value for money.
I highly recommend this pharmacy to anyone looking for reliable service, competitive pricing, and a seamless purchasing experience. You can shop with confidence — you won’t be disappointed.
Excellent service *****
Fantastic
Very helpful easy to understand quick departure time well worth the money any time l need medication thank you
I can’t live without Hightown Pharmacy
I can’t live without Hightown Pharmacy, since my GP stopped prescribing Gaviscon due the cost and prescribed a very poor substitute instead. Since last Summer I’ve been ordering Gaviscon from Hightown Pharmacy, it is reasonably priced and arrives quickly. The service is excellent.
A fantastic service!
A fantastic service and amazingly competitive pricing. Thank you so much. Everything arrived so quickly too. You were brilliant and you’ll be my “go to” online pharmacy now.
Excellent customer service, fast resolution, and reliable pharmacy
I had a very positive experience with Hightown Pharmacy and would happily recommend them.
I placed an order for prescription medication and, while the parcel was delivered on time, part of the order was missing from inside the box. Given that this involved medication, I was understandably concerned and contacted their support team.
From the moment I reached out, the response was prompt, professional, and reassuring. Dan from the team handled my case extremely well — he asked for the relevant details, reviewed the picking list, identified the internal error, and took ownership of resolving it immediately. There was no defensiveness or delay, just clear communication and decisive action.
The missing items were re-dispatched straight away, with tracking provided, and they arrived very quickly. The issue was also logged internally to prevent recurrence, which shows a genuine commitment to quality control rather than just fixing the immediate problem.
Mistakes can happen in any operation — what matters is how they are handled. In this case, Hightown Pharmacy demonstrated excellent customer service, transparency, and professionalism throughout. I felt listened to and treated fairly, and the resolution was handled efficiently.
Based on this experience, I would absolutely use Hightown Pharmacy again and would recommend them to anyone looking for a reliable, well-run online pharmacy with strong customer support.
Excellent!!
Excellent ordered a controlled drug that I needed for sickness but didn’t want to have to make a trip to the GP because needed them urgently and came across Hightown pharmacy all I can say is the process is super easy had to answer a few Questions for the pharmacist to review my suitability took two days to confirm and my order was sent I received it two days later. Was kept updated on dispatch and delivery details and once again afterwards to check in. Fantastic service will definitely use again.
Excellent service
Excellent service. I had a delivery problem which was immediately resolved by Dan. I'm very happy with this company and would definitely recommend them
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