Great customer service. Quickly obtained non stocked item from manufacturer and forwarded on very quickly with additional items ordered. Well packed and arrived safely. Will purchase again. Thanks
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Great customer service. Quickly obtained non stocked item from manufacturer and forwarded on very quickly with additional items ordered. Well packed and arrived safely. Will purchase again. Thanks
Företaget har svarat
Un grand merci à cette entreprise qui m'a permis l'achat de ma monture (créatrice française) indisponible en achat internet en france et qui m'a en plus coûté oins cher qu'en france !!! Grande réacti... Se mer
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Von den zahlreichen internationalen Optik-Anbietern scheinen viele nicht seriös und vertrauenswürdig zu sein. Deshalb hatte ich zunächst auch Bedenken, so einen teuren Kauf zu tätigen. Hier... Se mer
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Davvero buono, forse la politica sul reso è da segnalare come abbastanza restrittiva, ma per il resto spedizione lampo e occhiali arrivati con aste ben dritte(di solito dal web arrivano sempre storti)... Se mer
Företaget har svarat
We’ve updated our domain! hiframe.it is now donkeye.com, but we’re still the same company, with the same team and commitment to quality. The new name reflects our growth and evolution, while our values and customer focus remain unchanged. Abbiamo aggiornato il nostro dominio! Da hiframe.it siamo diventati donkeye.com, mantenendo la stessa azienda, lo stesso team e la stessa qualità di servizio. Il cambio di nome riflette il nostro percorso di crescita, ma i nostri valori e l’impegno verso i clienti restano invariati.
contrà muscheria 6, 36100, vicenza, Italien
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Meraviglioso business con ottima comunicazione e servizio clienti! Adoro le montature per occhiali. Grazie!

Svar från Donkeye.com
Love my new Blake frames!! And the customer service I received was simply the best! Thank you so much!

Svar från Donkeye.com
Purchased glasses from a specific brand. The product looks identic as online. Very fast delivery to the Netherlands, with top notch packaging. Highly recommend!

Svar från Donkeye.com
Hiframe.it is a really professional and reliable shop. Good price and choice, ships fast. Packaging is absolutely proper, they have very nice approach to customers.
An extraordinary recommendation from a colleague brought me to your product. Ordering glasses/frames is definitely not easy, but in this case, everything is just perfect. Website, selection, ordering process, payment, communication, delivery and product - absolutely perfect!!
Thank you very much and I will definitely recommend your products
Happy New Year
Mathias
Muy atentos, profesionales. Responden rápido y se preocuparon en todo momento. Perfecto. Grazie
As a U.S. resident I was hesitant to order expensive new glasses from an overseas business. When I expressed that concern, Alberto’s timely and helpful communications made it clear that HiFrame is a professional company. The glasses arrived sooner than expected and were exactly as described. Highly recommended vendor.
Servizio eccellente e comunicazione veloce, gli occhiali che ho acquistato mi sono costati molto meno che se li avessi acquistati nel mio paese (Messico) o negli Stati Uniti, compresa la spedizione.
Fantastic company with beautiful glasses. Service, communication and reliability are all exceptional. Highly recommend. Postage is quick too-all the way to Australia!
the Hiframe team is soooooo good!! I ordered this product from Korea for the first time. at first, I was anxious somehow. so I called to Italy from Korea to check whether my order was submitted well or not. after a short call, I got a prompt response with the order status that made me so ease.
and the delivery was so fast sure with DHL, which is little bit expensive. but for such quick delivery time, it is valuable to pay!
and my loving person got this present within a week after the purchase, he was so happy to receive with precious package having lovely details.
thank you so much for your team support and a gorgeous product!!
I would upload product photos but this site is not provide such option to do it! the package itself makes people even more happy!!!
wish you a great day!!!
lots of love xxxxx from Korea
Hiframe shipped these frames super quick to USA in nice lovely packaging. I've had these frames before and had difficulty sourcing at a reasonable price stateside.
From an eyeglass design perspective, I love this style so much, I also have the inverse version of these frames too.
In Deutschland war das Brillengestell leider nicht mehr verfügbar, also habe ich im Internet gesucht und bin fündig geworden. Ich bin mit dem Treboss 3012 Gestell in rot/schwarz super zufrieden. Der Service ist hier perfekt, und ein gutes Beispiel wie Service sein sollte. Vielen Dank.
Gli occhiali sono arrivati molto velocemente e in perfette condizioni.
I've been searching for the glasses I bought and buying them from Italy when I'm in New York seemed risky, but the process was simple and they arrived intact right away. I am delighted.
Awesome company. I have placed two orders through this company and each time it was a great experience. Great prices and customer service. I was assisted in finding a frame that was hard to find, and the shipping was very fast as well. I will shop here again!
I'm happy to find this shop. High end glasses at a lower price than anywhere else with great customer service. You will never regret. Whenever I need new glasses, I will come back to this shop.
Des gens super serieux un super suivi de la commande belle communication et article au top
Rien a dire je recommande 🥰
I was in search of very specific style of frames to replace a broken pair I had purchased years ago in the United States. I was unable to find them here in the US, but I finally found them here at Hiframe in Italy. International payment and shipping on Hiframe's website was incredibly easy and the shipment arrived before expected. Thank you, Hiframe, for the excellent customer interface and stylish eyewear!
I give my compliments for this shop. Very nice glasses and I very fast delivery to the Netherlands.
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