Shipping was well explained prior to arrival and product arrived on time. Packaged well and most importantly is an excellent and well designed product.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I'm trying to work out how to use this machine, specifically the remote which is meant to be bluetooth. However there is absolutely ZERO help online. Googling "manual" for instance with most gadgets... Se mer
I love this Olivia phone stand by Paparazzo - very sturdy and high quality product and easy to set up and use. I can't wait to start using it to create some great content. Great communication and cust... Se mer
Företaget har svarat
If you want a phone holder that is so simple and easy to use then the Olivia 2.0 is definitely for you. The attention to detail is excellent - dimmable light, swivel holder, telescopic arm, remote c... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Tools to make independent creators stand out on social media and build connections. Our equipment will showcase your creativity to its full potential and capture your audience's attention, by elevating all aspects of the creative process. Wether you are selling products or telling your own story to the world on TikTok, Instagram, Reels, YouTube or your own website we help you stand out from the crowd.
Kontaktuppgifter
6 Mallard Rise, CB63TY, Ely, Storbritannien
- 447451287899
- agilasriseltd@gmail.com
- heypaparazzo.com
4,1
Bra
366 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service!
The shipping took about 2 weeks, but the customer service was excellent when I asked about it. Response time to all my questions was quick and also personal, which was nice. I felt like I was dealing with a real person who genuinely cared about me and making my experience with the company and product as good as possible.
29 december 2022
Svar från Paparazzo
Hi Rebekah. Thank you for making the time to share your shopping and customer service experience. We are elated that you appreciate the efforts of our customer service team. Thank you very much indeed!
Goed service en verzending
Het pakket was binnen 3 weken in huis en kwam goed verpakt aan. Duidelijk communicatie via de mail. Product is geheel naar wens.
5 januari 2023
Svar från Paparazzo
Hi Petra. Thank you for this positive review of the quality of products and your shopping experience. We are truly grateful. Heel erg bedankt.
Good product in general, but room for improvement
Product seems to be pretty sturdy, and it holds my phone securely. I like that I can tilt the support at different angles, that the stand can be extended, and that the product is compact. Keep in mind that the if you extend the stand, you will see the base in photos. If the base could be turned away, that would solve the issue, but the base is fixed.
The light is definitely a lot dimmer than I expected, and the device itself casts shadows, which is disappointing. An extra light will be needed when filming and taking pictures. Also, while I did not need the product quickly, delivery was on the slow side- it took around a month to see any kind of update with tracking.
7 december 2022
still have not received my items
still have not received my items, it's been 2 months!!!
15 november 2022
Svar från Paparazzo
Hi Dana, it disheartens us to see this review especially because it did not take 2 months to make the delivery. I understand you were on tight timeline as you needed to photograph your products in time for your Christmas sale. Our apologies for the inconvenience. As this is a public domain and you claimed the parcel was overdue for 2months, we would like to correct that it did not take 2 months. The order was placed in November 16 and the parcels arrived in USPS' sorting facility in November 22. USPS finally delivered the parcel in the afternoon of December 9th. We are transparent with delivery times on our website and we are diligent in providing the shipping and delivery updates to your email.
Works well
Fits my Samsung cellphone. Stands good, love the light. Ideal to work handsfree.
4 december 2022
Liighting is questionable as it leaves…
Liighting is questionable as it leaves shadows. I thought this would solve those issues but it does not. There aren’t really any directions stating how best to use so am winging it and not too happy with results, still need another light source. Also, the Packaging was absolutely terrible.
27 november 2022
Svar från Paparazzo
Hi Denise. We're disheartened Olivia did not meet your expectations. We have already sent you an email to make things right and we hope to change your experience and feedback of our service. We offer a 60-day return. We cover the return postage within United States. Kindly please take a look and let us know how you wish to proceed.
Rally brilliant device
Rally nice device. Specially for someone working alone. It is sturdy it is reliable, its super compact and with a intelligent design, it enables me to take much better pics without the shadow of myself behind on top of the product. Definitely recommend it.
29 november 2022
I love it!
Customer service is amazing!
The compact is also just as amazing!
This will make my content creation process soo much easier. Thankyou!
28 november 2022
Omdöme utan inbjudan
Great customer service
Great customer service, I ordered the background bundle and didn’t realise the stand was included so had added this separately. Got an email from James to ask if I needed both stands, which I didn’t so money was refunded and order updated, which was great. Regular delivery updates and fast delivery. This is my second order from Hey Paparazzo due to excellent service and products.
5 november 2022
Positive Experience
The website was easy to navigate as was the ordering process.
My order arrived earlier than quoted and was very well packaged.
The communication throughout from heypaparazzo was excellent.
18 november 2022
Excellent customer service
Excellent customer service, very friendly and obliging. I only wanted to know if it's possible to purchase a replacement item and they immediately offered to send it to me for free! Thank you so much, James!
20 november 2022
Omdöme utan inbjudan
Excellent customer service
Excellent customer service, ready to help with any question and to solve any problem.
I am very satisfied with Olivia, the tripod , the background stand and the background I have bought.
11 november 2022
Omdöme utan inbjudan
Svar från Paparazzo
Hi Liora, thank you so much for shopping with us. We do our genuine best to make sure you have the best shopping experience and we are elated to read your positive review. Thank you very much indeed.
It is such a really cool phone stand to…
It is such a really cool phone stand to film your content.
11 november 2022
Svar från Paparazzo
Hi Kurrimboccus, thank you so much for your positive review on Olivia. Merci pour vos commentaires positifs!
This product is absolutely brilliant
This product is absolutely brilliant. Good quality, excellent customer service and so easy to use. I'm really impressed and as a content creator I would highly recommend it. Thank you James. Best wishes Catherine
1 november 2022
Svar från Paparazzo
Hi Catherine. Thank you for taking the time to share your feedback. We are elated by your positive review of the Olivia's quality and your shopping experience. Merci beaucoup!
Overall great experience:)
Quick shipping, delivery person called and waited until I returned home to receive the item. The product works great!
Looking forward to creating awesome videos, stop-motion animation and anything else I can think of what this product.
30 oktober 2022
Svar från Paparazzo
Hi Nouar, thank you very much for taking the time to share your feedback regarding Olivia. We are elated to hear that Olivia works great. We're also excited to see the content you can create with Olivia. If you don't mind, please tag our social media pages so we can share with our growing community. Thank you.
An excellent investment!
The product is fantastic and arrived on time and safely. I love my Olivia and it has allowed me to create content with ease. Customer support is responsive and helpful. I highly recommend.
25 december 2021
Svar från Paparazzo
Hi Gretchen, thank you for positive feedback regarding your experience with our customer service and Olivia. We'd love to see that content you create using Olivia. Please tag our social media pages. Thank you.
Fragile
I received Olivia after about 2 weeks, which was as expected. The device itself is very fragile, if you ‘assemble’ it as shown in the video you will quickly end up breaking it, so it needs a delicate touch … but it is working.
14 oktober 2022
Svar från Paparazzo
Hi Peggy, thanks for taking the time to share your feedback. We're glad to know the walkthrough video helped. First time users may struggle with the correct set up for the overhead and the video just make it easier to demonstrate how to do it. Thank you for purchasing Olivia!
What a clever device
What a clever device! This is so much better than the others I’ve tried. I love how it stores in its own base box.
17 oktober 2022
Svar från Paparazzo
Hi Jen. Thank you so much for taking the time to share your feedback. We're happy that you love Olivia's compact form factor and over-all design.
Very sturdy & great quality!
Very sturdy product, gives me the perfect angle to film my "work in progress" art projects. Absolutely recommend! I have a heavy phone and it didn't topple over, definitely what I was looking for, to replace the flimsy gooseneck stands.
30 september 2022
Svar från Paparazzo
Hi Ashwini. Thank you for taking the time to share your feedback. We are over the moon that you would recommend Olivia and we'd love to see the content you filmed using Olivia. Again, thank you for your positive review.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.