I ordered a necklace with my daughter’s name and it was beautiful! It was delivered really quickly which I was impressed by. I particularly liked the choice of fonts and to preview the name. The only... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a personalised gift as a birthday present and I did have a little issue but it was so easy to reach out and it was sorted as soon as I contacted them.. I can truly say that I will be orderi... Se mer
The necklace I ordered for my 7-year-old daughter’s birthday was absolutely breathtaking. I added a heart and her birthstone, and it looked so beautiful on her. The quality is excellent, and I can’t... Se mer
Ordering was easy and delivery was very speedy. especially on the run up to Christmas. The necklace was small and delicate, but beautifully made and ideal as a Christmas present for our six year old g... Se mer
Företagsinformation
Skrivet av företaget
HBD specialises in high-quality personalised jewellery handcrafted in our Sheffield workshop. Using premium materials including 18ct gold plating, sterling silver, solid silver and vermeil, we create meaningful, custom pieces designed to be worn and cherished every day. With solid gold coming soon, our collection continues to grow while maintaining the same commitment to quality and craftsmanship. Every order is made with care by our in-house team, allowing us to offer fast turnaround times without compromising on detail. Thousands of customers trust us for our durability, thoughtful designs and responsive customer service. Whether it’s a name necklace, bracelet or a bespoke gift, we’re proud to craft jewellery that holds real sentiment.
Kontaktuppgifter
Unit H2 Sheaf Bank Business Park, Prospect Road, S7 2GX, Sheffield, Storbritannien
- hello@heybigday.com
- heybigday.com
4,8
Utmärkt
496 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy from start to finish
Very easy to order, once you have decided on what to buy. Arrived quickly and I am very happy with my purchase.
18 januari 2026
Omdöme utan inbjudan
Beautiful item and great quality
Beautiful necklace and very good quality
Chain was stronger than anticipated
This will look beautiful on my granddaughter
Easy to use website and fast delivery
25 januari 2026
Omdöme utan inbjudan
A* fab company
Great company, beautiful necklace, extremely fast shipping, would buy again A*
24 januari 2026
Omdöme utan inbjudan
So fast and reliable
So fast and reliable! My necklace is stunning, everyone comments!
22 januari 2026
Omdöme utan inbjudan
Absolutely love my triple name…
Absolutely love my triple name necklace. I was wary about ordering online and not being able to see the quality in the flesh but I needn’t have worried the necklace is exactly as described and photographed and gorgeous quality…I have had so many compliments on it already
15 januari 2026
Omdöme utan inbjudan
The website is clear
The website is clear, concise and user friendly, with good pictures of each item.
The ordering process on line was very simple and straightforward.
18 januari 2026
Omdöme utan inbjudan
Exceptional quality
Exceptional quality, the bracelet was well packaged and I was kept informed regarding the delivery. I bought the bracelet as a birthday present and she really likes the item. I will recommend this company to friends and family
21 januari 2026
Omdöme utan inbjudan
I really love my Necklace and it was…
I really love my Necklace and it was fast service :))
19 januari 2026
Omdöme utan inbjudan
SCAMMERS
Avoid like the plague, recieved snapped chain and asked for returns label, they are stating i must print this out despite not having a printer and are saying i will have to send it back without a label but it will be coming out of my balance, not quite sure who ben thinks he is with his attitude problem, this is an absolute joke when they are at fault!
21 januari 2026
Omdöme utan inbjudan
Svar från HBD Jewellery
Hi Leah,
I’m sorry you’re unhappy with how this was handled. I’ve reviewed the full conversation and want to clarify what happened.
You contacted us to say the chain arrived snapped. For any fault issue we offer a repair, replacement or refund, and we cover the costs. To arrange that, we asked for the item to be returned and provided return options. When you told us you couldn’t print a label, we explained the available alternatives.
As you didn’t want to use any of the return options, we then made the decision to issue a full refund anyway, without requiring the item back, so you were not left out of pocket.
We completely understand it’s frustrating when something arrives damaged, but we did resolve this by refunding in full. If there’s anything specific you feel is unresolved, please email customer services with your order number and we’ll confirm the refund details and help further.
Exactly what I wanted and good quality
I’ve been wanting a name necklace for a while and after looking around different websites I liked HBD’s the best for its font and different chains. They had a sale on so great value for money. I got one for myself and a friend and they look great. No issues with delivery
21 januari 2026
Omdöme utan inbjudan
Great gift
Great service. Product is as described, arrived in good time and was a great price. Brought as a gift and they loved it! Thank you
7 januari 2026
Omdöme utan inbjudan
Very quick and efficient service
19 januari 2026
Omdöme utan inbjudan
Very helpful brilliant product would…
Very helpful brilliant product would recommend to anyone to use this website
8 januari 2026
Omdöme utan inbjudan
Lovely necklace and speedy shipping
Lovely necklace and speedy shipping
17 januari 2026
Omdöme utan inbjudan
Very good quality also the customer…
Very good quality also the customer service is very good - they answered my question in detail on WhatsApp
9 januari 2026
Omdöme utan inbjudan
Really good quality bespoke jewellery
Really good quality bespoke jewellery. Also good customer service, when an item arrived with a defect the customer service team were very helpful and ensured a replacement was delivered by Christmas.
19 december 2025
Omdöme utan inbjudan
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