Was told the product would be 1-3d shipping, its now been a week with the product not even being shipped. With the other reviews saying it comes from China, I'm guessing I wont be expecting it for an... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
got my parcel stolen outside my door and man i wasn't hoping for anything but just wanted to let them know. so glad i've got insurance and they sent out a replacement like within the next few days. ju... Se mer
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Literally found many of their products on Temu, Ali, etc. They clearly just dropshipping clothes and Im expecting my order to be fully shit. They also using the same shipping provider as Temu, dont tr... Se mer
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Sent mine back for an exchange and the whole process was surprisingly easy. Was kinda worried after reading some reviews, but the replacement arrived fast and fits perfect now.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Providing high-end street wear at affordable prices since 2017. Free Shipping Worldwide, Customs and Duties Paid. Check our Instagram tagged photos to see our customers tagging us in their order!
Kontaktuppgifter
Storbritannien
- help@hypeessentials.co
- hesntls.co
3,5
Medel
232 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ich hatte einige Probleme mit der Größe…
Ich hatte einige Probleme mit der Größe und brauchte einen Austausch. James vom Kundendienst hat alles sehr schnell für mich geregelt. Einfache und super klare Anweisungen.
19 september 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Paul
Thank you for your kind review!
Glad we managed to help you get the correct size eventually!
Tag us in a IG Story/Post when you rock them!
Cheers,
Jamie.
Ich habe gerade die NV11 Denim…
Ich habe gerade die NV11 Denim anprobiert. Wenn mir das jemand schenken würde, würde ich denken, dass es mindestens ein paar 100€ wert ist. Der Preis ist super erschwinglisch im Vergleich zu der Qualität, die man bekommt.
3 oktober 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Leo
Thank you for your kind review!
We may not be the highest quality denim out there if you're comparing to denim 2-5x our price, but at our price point, we're proud to say we're probably among the top few brands!
Glad you like them!
Cheers,
Jamie.
you guys need to give me some…
you guys need to give me some discounts. Got a pair of jeans and now my entire crew is rocking your denim. We gonna be making a video with your tracksuit real soon.
27 september 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Aaron
Thank you for the kind review!
Do tag us on IG on your video! We'll love to check it out!
Glad you and your crew likes them!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
Got their cheapest item to check out…
Got their cheapest item to check out their quality and was blown away by the workmanship. I work in a clothing store and I know quality when I see one.
1 oktober 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Lias
Thank you for the kind review!
The lowest priced item on our store should be our tee-shirt, which is made from a 250GSM cotton-blend fabric, which at our price point, you can't even get a decently fitting shirt at the mall or other brands, less a shirt that has quality and fits well!
Glad you like them!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
Clear sizing guide and if need be
Clear sizing guide and if need be, their stuff are always available to help. Shipping is not the fastest, but its free.
19 september 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Norbert
Thank you for the kind review!
We'll look to improve our shipping time and try it keep it free as much as we can! Glad we're able to help!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
Got the tracksuit and its fire boys
Got the tracksuit and its fire boys, makes my nikes tracksuit feels like trash.
26 september 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Antonio
Thank you for the kind review!
Glad you like the tracksuit!
Many didn't know we started off doing tracksuit since 2017 before we got into denim!
We did a comparison video of our tracksuit vs Tech Fleece on our Tiktok!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
Changed my mind
Changed my mind on one of my order and was fearful as other brands usually come up with many excuses to reject return.
19 september 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Hagen
Thank you for the kind review!
We're more than happy you took liking on more than 1 product on our store and glad you managed to switch it out to the one you prefer more!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
Needed some help with expediting my…
Needed some help with expediting my order as I needed them for my birthday outfit. Credits to James for helping me out, thanks mate.
19 september 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Giovanni
Thank you for the kind review!
Happy Birthday to you! Glad it made it to you before your birthday!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
checking out my 5th order as we speak
checking out my 5th order as we speak. Highly recommended, quality is so much better than my usual zara jeans that I get.
14 september 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Mason
Thank you for the kind review!
Thank you for your support all these while! It warms our heart to see customers keep coming back to us, even customers who supported us when we started in 2017, still ordering till this day!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
class service guys
class service guys, always available when I needed help be it with sizing, my order, my tracking etc, they don't seem to sleep and always have someone replying almost instantaneously.
23 september 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Valentin,
Thank you for the kind review!
We're always here to assist you round the clock!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
I thought I had to pay for custom fees…
I thought I had to pay for custom fees or duties but it was covered and it was delivered right to my door with no extra charges.
24 september 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Axel
Thank you for the kind review!
We've covered all the custom fees and duties. We know how much it suck to be charged more after paying!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
Coming back to review after multiple…
Coming back to review after multiple washes and wear, you can truly feel the difference when compared to cheaper quality materials. This is really high quality.
19 september 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Rafael
Thank you for the kind review!
We pride ourself in creating the best quality possible at our price point. Not to compete with brands 5-10x our price, we're pretty confident in our quality anything under $100!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
Had to hit up customer service for a…
Had to hit up customer service for a size exchange, and they made the process super smooth. 10/10!
13 september 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi David
Thank you for the kind review!
We know how hard it is to order stuff online, especially with clothing!
We're here to help!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
needed some help with the exchange and…
needed some help with the exchange and Clara sorted it out for me in less than a day. Instructions were clear and straight to the point so not sure why people are complaining.
14 september 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Carroll
Thank you for the kind review!
Glad I was able to help you with the exchange! Hope you like the exchanged size!
Hope to see you again at HESNTLS!
Cheers,
Clara.
quality is unreal guys
quality is unreal guys, feel the difference yourself when you have it.
18 september 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Simon
Thank you for the kind review!
Glad to hear that you like them! We pride ourself in the quality!
Hope to see you again at HESNTLS!
Cheers,
Clara.
Got scammed once on IG by another brand…
Got scammed once on IG by another brand and never bought anything from IG until I came across you guys. Quality feels much better and would highly recommend.
23 augusti 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi John
Thank you for the kind review!
We've been around since 2017 to do shady business unlike those newer brands out there that you won't know will exist the next day or not.
You can trust on us to deliver :)
Hope to see you again at HESNTLS!
Cheers,
Clara.
Ran into a little issue as dumb auto…
Ran into a little issue as dumb auto fill filled in my old address and was impressed how fast they managed to sort it out for me. Thumbs up to James for the help.
12 augusti 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Dwight
Thank you for the kind review!
Glad to have resolved the address issue for you so you can receive it! We know how big a pain it is to wait for your parcel when the address is incorrect!
Hope to see you again at HESNTLS!
Cheers,
Clara.
Had a question about my order
Had a question about my order, and customer service responded almost instantly. Super helpful and friendly!
9 augusti 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Gabryel
Thank you for the kind review!
We try to get back to all enquiries as soon as possible with staff handling them almost round the clock!
Hope to see you again at HESNTLS!
Cheers,
Clara.
Shipping was faster than expected
Shipping was faster than expected, got an email when it's out for delivery to make sure I'm informed. Jeans fit perfect.
19 augusti 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Randall
Thank you for the kind review!
Glad to hear that you like them and it arrived with you sooner than you expected!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
the quality on the denim feels…
the quality on the denim feels comparable to my €300 denim at more than half the price. Gonna be getting more. Please have some sale soon.
6 augusti 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Romero
Thank you for the kind review!
We won't say we're the best in the game, but at our price point, it's hard to beat our quality :)
Unfortunately, we only run sale during Black Friday, so do sign up for our newsletter and keep a lookout for that!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.