Was told the product would be 1-3d shipping, its now been a week with the product not even being shipped. With the other reviews saying it comes from China, I'm guessing I wont be expecting it for an... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
got my parcel stolen outside my door and man i wasn't hoping for anything but just wanted to let them know. so glad i've got insurance and they sent out a replacement like within the next few days. ju... Se mer
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Literally found many of their products on Temu, Ali, etc. They clearly just dropshipping clothes and Im expecting my order to be fully shit. They also using the same shipping provider as Temu, dont tr... Se mer
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Sent mine back for an exchange and the whole process was surprisingly easy. Was kinda worried after reading some reviews, but the replacement arrived fast and fits perfect now.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Providing high-end street wear at affordable prices since 2017. Free Shipping Worldwide, Customs and Duties Paid. Check our Instagram tagged photos to see our customers tagging us in their order!
Kontaktuppgifter
Storbritannien
- help@hypeessentials.co
- hesntls.co
3,5
Medel
232 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
got both the tracksuit in tiffany and…
got both the tracksuit in tiffany and pink, big up on the fit and quality.
16 december 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Henderson,
Thank you for your kind review!
That's our favorite tracksuit to date as well!
Hope to see you again at HESNTLS.
Cheers,
Jamie
reviewing after my black Friday order
reviewing after my black Friday order. First impressions, quality on the packaging feels premium, better than most brands. Jacket feels and fit very premium, doesn't feel or look like a 60quid hoodie for sure. Will be ordering more soon.
14 december 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Harold,
Thank you for your kind review!
We pride ourself to provide the best quality possible at our price point.
Glad to hear you like them!
Hope to see you again at HESNTLS.
Cheers,
Jamie
Auf keinen Fall dort was bestellen aus Deutschland
Unsere Empfehlung: Keine Ware dort bestellen. Es wird mit "easy return" geworben auf der Website und man muss die Sache dann nach China zurückschicken-für horrende Portopreise.
Wir haben eine Jeans bestellt, die leider nicht passt, der Rückversand ist so teuer und aufwendig und man bekommt nur eine Gutschrift für den Store und keine Erstattung.
Kann man das Geld auch gleich verbrennen. Abzocke.
Definitiv Finger weg!
7 november 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Simone
Thank you for your feedback.
First off, we don't charge you for the return shipping and the price is not quoted by us.
You are more than welcomed to find any courier that offers cheaper shipping within your budget.
We've received countless of parcels back from Germany with no issues over the past 7 years.
Please send it back to us and we'll provide a full refund to you once we have received your parcel back.
Cheers,
Jamie.
Scam Chinese Based Company
Most of these reviews are fake
This company is based in China, they will scam you and tell you to pay £60-80 to return whatever you bought back to China, and then after they will tell you the parcel has not come and they cannot refund you. Now I don’t have my product nor the refund.
DO NOT BUY
3 november 2024
Omdöme utan inbjudan
Nie wieder,auf der Website steht easy…Finger weg
Nie wieder,auf der Website steht easy Return,man muss erst e Mail schreiben und bekommt eine Adresse in China wo man es hinschicken soll.Mein Päckchen kostet nach China 45 Euro.Da die Hose(85euro)leider zu klein war muss sie leider zurück,totale Abzocke…
26 oktober 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Consumer,
We've tried to reach out to you to get your order information but you did not reply to any of our request.
We also can't find any order under your name and provided email address.
Please reach out to us via email if you need any help.
Cheers,
Jamie.
fantastic service from James
fantastic service from James. Asssited me within a few hours from my email, got it sent out and the entire process from ordering to exchange to receiving the exchange size was insanely quick. Definitely one of the brands with better service rn.
22 oktober 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Leon
Thank you for your kind review!
Glad the exchanged sizing fitted you well!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
drop the baby blue tracksuit now
drop the baby blue tracksuit now. Need em asap for my video. Pink one is sick af.
12 oktober 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi S Price
Thank you for your kind review!
It's coming, it's coming! Production on-going!
Sign up for our newsletter and be informed once it's out!
Cheers,
Jamie.
my fault for screwing up the exchange…
my fault for screwing up the exchange and my guy sorted it out for me with customs and all. Perfect fit after the size change. Thank you James.
18 oktober 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi George
Thank you for your kind review!
Glad it's all sorted and the sizing fits after the exchange!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
next level customer service
next level customer service. Guy even replying me on the weekends, not even automated message, telling me they're away and will check for me first thing when they go back on Monday. Appreciate all the help and extremely timely response.
14 oktober 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Melody
Thank you for your kind review!
We try to get back as soon as we can!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
must-have tracksuit
must-have tracksuit. Sick of looking the same as the rest with the tech fleece that feels like trash now that I have theses.
17 oktober 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Dominic
Thank you for your kind review!
Glad to hear you like them! We have more colorways coming soon 😏
Hope to see you again at HESNTLS!
Cheers,
Jamie.
low-key obssed with their denim
low-key obssed with their denim. Sick quality, fair prices and top it off with free shipping. Straight up fire.
8 oktober 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Newman
Thank you for your kind review!
Glad to hear you like them! We pride ourself in having the best quality at our price-point!
Cheers,
Jamie.
insane drop on the tracksuit
insane drop on the tracksuit. Quality is insane. Looking forward to cop the baby blue one once its dropped!!!
3 oktober 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Stanley
Thank you for your kind review!
It's coming real soon! Already in production!
Be fast as we have very limited stocks for that!
Cheers,
Jamie.
jeans fits true to size for the nv…
jeans fits true to size for the nv denim. Follow their instructions or just drop them a dm if you're unsure, they're friendly and reply the fastest among all the brands I've shopped with.
11 oktober 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Timonthy
Thank you for your kind review!
We try to get back as soon as possible for any enquiries that comes in!
Feel free to reach out whenever you need any help with sizing, ordering etc!
Cheers,
Jamie.
Appreciate all the help from James and…
Appreciate all the help from James and Clara. Sorted out my order and received it in perfect condition. Gotta give it up to their customer service. Really commendable.
14 oktober 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Hutchinson
Thank you for your kind review!
It was a complication situation! Glad we managed to sort it out for you!
Cheers,
Jamie.
Shipping is insanely fast for me this…
Shipping is insanely fast for me this time round. Didn't pay a single cent for shipping and got my order in 6-days. Hell its even faster than some brands that charges for shipping and takes forever to deliver.
7 oktober 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Michele
Thank you for your kind review!
Glad to hear it was delivered in 6-days, even faster than our estimates! We'll pass on the word to our courier for the good work!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
Been with them for a couple of years on…
Been with them for a couple of years on and off. First brand that comes to my mind when I need new jeans. The NV collection from NV1 till now, fits perfectly like a glove.
9 oktober 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Samuel
Thank you for your kind review and the support since our NV1 Collection from 2017.
It's been 7 long years for us and definitely many more to go!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
The flared jeans fits exactly how I…
The flared jeans fits exactly how I wanted. Sick af. Shipping was speedy.
10 oktober 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Chris
Thank you for your kind review!
Glad it fitted you the way you want it!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
Pretty pricey
Pretty pricey, but well worth every cent, especially when there's free shipping. Literally wearing them everyday.
8 oktober 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Ron
Thank you for your kind review!
We're definitely not the cheapest out there, but our quality speaks for itself and it's definitely well worth the dollars!
Hope to see you again at HESNTLS.
Cheers,
Jamie.
broo denim is sick af
broo denim is sick af. You're making me broke. Run some sale soon my brooski
8 oktober 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Fiedler
Thank you for your kind review!
Our annual Black Friday Sale is coming next month!
Keep a lookout!
Cheers,
Jamie.
Got 1 of their denim as gift
Got 1 of their denim as gift, ended up buying more for my self. Don't hesistate if you're thinking of getting it.
4 oktober 2024
Omdöme utan inbjudan
Svar från hesntls.co
Hi Jonathan
Thank you for your kind review!
It's poisonous we know 😏
Hope to see you again at HESNTLS!
Cheers,
Jamie.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.