Fantastic comms and advice (via FB Messenger) before purchasing Gazebo. Product quality is first rate. It has been setup in my garden for 10 days now and provides both shade from the sun and cover fo... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely first class service from these guys. I messaged asking for delivery lead times and got an instant response from an actual person.... Yes a human being responded straight away, this along wi... Se mer
i have purchased several gazebo products over the years [ i use as hot tub shelters] and two hercules 'heavy weight' gazebos in the last 5 yeras with a cuple of replacement tops. i have left system u... Se mer
I can recommend Hercules Gazebos, from placing the order through to delivery there was great communication. The gazebo itself is very well made, far superior fabric to other i have purchased previ... Se mer
Företagsinformation
Skrivet av företaget
Hercules Outdoors Ltd is the UK’s Number 1 gazebo supplier. Hercules Outdoors has been trading since 2010 and has seen a steady year on year sales growth, with over 50,000 gazebos sold to date to thousands of satisfied customers. Some of our more well known customers include, BBC, Channel 4, Manchester United, Manchester City along with several City councils and schools. We stock the largest colour range of gazebos in the UK from our 20,000sqft warehouse. All of our commercial grade designed Hercules Gazebo® structures are built with the user in mind. We also stock a wide range of other outdoor related products all under the Hercules Outdoors brand name.
Kontaktuppgifter
Unit 7 King street, M34 6HE, Manchester, Storbritannien
- 07743046600
- Admin@hercules-gazebo.co.uk
- hercules-gazebo.co.uk
4,8
Utmärkt
565 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Absolutely brilliant service
Absolutely brilliant service. Great people. Excellent quality
24 maj 2024
Gazebo arrived very quickly
Our gazebo arrived very quickly, although it was in 2 packages, one each day. All in great condition. I already know how easy these are to put up, as I’ve had experience using them at a market stall in my home town. Excellent value and I am really impressed with the sturdiness of these gazebos. Looking forward to a few BBQ’s in the summer.
20 maj 2024
Really good Value fans great quality
Really good Value for the quality. Quick delivery too. Great communication. Highly recommend. Looking forward to using it for maybe events and not worrying about blowing away.
19 maj 2024
Omdöme utan inbjudan
Good and helpful service
Good and helpful service. Couldn't find what we needed but after 1 email was quickly given link to what was needed. Quicker delivery time. All in all was quick and efficient.
23 april 2024
Guarantee not worth a penny
Bought a gazebo from them in August last year. Used it for the first time last weekend, May bank holiday, and it broke when setting it up.
The frame broke in 5 places, all at the joins in the crossmembers.
I sent photos and they admitted it was a manufacturers defect, as the damage was all at the same points in the frame.
They offered me a new frame which I initially accepted, then I refused as I was concerned the same thing would happen.
I also informed them the roof was damaged when the frame collapsed.
They then told me the roof had been damaged from the frame blowing over, which wasn't true, and they refused liability after accepting liability.
This tells you everything you need to know about this company.
Don't buy from them.
Their guarantee isn't worth a penny.
I'm now going to have to go through the small claims court.
21 augusti 2023
Svar från Hercules Gazebo® UK
We have been selling our Hercules Gazebos for the past 14 years and not once has a gazebo steel frame ever snapped in multiple places on first time erecting as this should not be possible.
You advised the steel frame snapped in 5 places while erecting for the first time after having it for 9 months which we were skeptical. We did decide to honour a new frame even though we knew the damage was done whilst in your ownership especially at a time we had had very strong winds, but out of goodwill we decided to help on this occasion.
Therefore we accepted your claim that the gazebo was damaged due to a defect based on the initial photos you shared. Unfortunately you neglected to provide the rest of the photos which clearly showed damaged sustained to the gazebo that was caused by external factors which was not the fault of the gazebo as we were initially lead to believe.
We would not have accepted a claim for a defective gazebo initially if we had been provided with the full extent of the damage to begin with.
Our thousands of positive feedback both on here, Google, eBay etc gives a true indication of our company and products sold.
The service was amazing
The service was amazing. I wanted a dark grey roof cover for my gazebo ir was out of stock online, I phoned them. They found one in their warehouse. It delivered the next day.. absolutely amazing service…
22 april 2024
I was really pleased with the next day…
I was really pleased with the next day delivery as well as the quality of the roof canopy. No complains. Well done
22 april 2024
Fast delivery as usual
26 mars 2024
Very helpful and knowledgable
Very helpful and knowledgable. We recieved our new roof as per instruction
19 mars 2024
Shipped quickly & efficiently
Shipped quickly & efficiently. This is my second gazebo from hercules, the first is still going strong after 4 years of cornish wind, i just wanted the option of a slightly lighter one as well.
21 mars 2024
This is our third gazebo from Hercules
This is our third gazebo from Hercules
They are well made, strong and stand up very well to winds.
We use these for fundraising events for a dog rescue. When set up in a field, we never worry about the gazebos being damaged by winds, even when others around us are flapping around. Even with sides attached to ours.
Really recommend these.
27 mars 2024
Very easy transaction
Very easy transaction. Good product. Great offer price and free delivery
19 mars 2024
Quick delivery
Quick delivery, easy to order.
Very sturdy.
Comes with two cases.
And one on wheels.
Perfect thank you
25 mars 2024
Great customer services
Called them as I couldn't find what I wanted online and they had stock and added to the website. I've had my gazebo for 3 years now and it's the best one I've ever had.
25 mars 2024
I had an amazing experience at Hercules…
I had an amazing experience at Hercules Gazebo.
100% recommended .
2 april 2024
Omdöme utan inbjudan
Customer service really good in helping…
Customer service really good in helping me get the right replacement parts.
Gazebo is really well made.
If I could improve 1 thing it would be chunkier zips but for the price these are excellent value for money.
19 mars 2024
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