Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Deposit is quick winnings could return quicker tbh . Your nine coin games are good until you get two or more holding amounts . The games then become very reluctant to produce a win which makes me bet... Se mer

Betygsatt 1 av 5 stjärnor

I don't know what the problem is , I play on multiple Casinos , but this one NEVER pays EVER , I win all the time on Casino Rewards , Don't waste your time and money on this one , I'm an avid gambler... Se mer

Betygsatt 1 av 5 stjärnor

Wpłaciłem 10k w dwa dni i co najlepsze żadnej wypłaty nie zrobiłem. Są tak zachłanni że zapomnij o jakiejkolwiek wygranej. Darujcie Sobie grę w tym kasynie ewentualnie można pograć w demo na ich autom... Se mer

Betygsatt 5 av 5 stjärnor

with all the options available it’s hard to decide where to play online but when the game selection is huge the bonus offered is always good and the management make it part of their job to keep everyo... Se mer

Företaget har svarat

Företagsinformation

  1. Online-casino / Bookmaker

Skrivet av företaget

HellSpin Casino offers a fiercely entertaining environment with its vast selection of online casino games and live dealer options. Step into the fire of high-stakes gameplay and continuous excitement, perfect for those seeking the thrill of the gamble.


Kontaktuppgifter

2,9

Medel

TrustScore 3 av 5

278 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 52 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Hellspin oszuści

Bardzo źle skonstruowana weryfikacja,raz że w szystkie dokumenty wysłane tak jak być powinny to cały czas coś nie pasuje,mam wiele kont i wszędzie jest profesjonalnie i szybko wszystko zrobione hellspin to dno i wodorost,omijać z daleka ,oszuści.

28 september 2024
Omdöme utan inbjudan
Logotyp för hellspin.com

Svar från hellspin.com

We're truly sorry to hear that your experience at HellSpin Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Betygsatt 5 av 5 stjärnor

I made more than i pay...

I made more than i pay...

25 september 2024
Omdöme utan inbjudan
Logotyp för hellspin.com

Svar från hellspin.com

Hello Slawek! Thank you for your feedback!

We’re thrilled to hear that you’ve made more than you paid—that’s fantastic! If you have any questions or need assistance, feel free to reach out. Happy gaming!

Betygsatt 1 av 5 stjärnor

Hellspin says no to withdrawals!

Unfortunately my account got taken down as I tried to withdraw my winnings, keep in mind I’ve provided hell spin with explanations and documents for absolutely everything possible. My partners card is the only one that allows online gambling so that is what we used to deposit, when we went to withdraw we send it to my bank account as it wouldn’t let us use his for some reason. The withdrawal request was sitting there for about a day when I received an email saying my account has been closed and all my winnings have been confiscated. I’m not saying I’m in the right or wrong just please read the terms and conditions when it comes to trying a new online gambling website as hellspin has a lot that make it near impossible to withdraw successfully.

22 september 2024
Omdöme utan inbjudan
Logotyp för hellspin.com

Svar från hellspin.com

We're truly sorry to hear that your experience at HellSpin Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Betygsatt 1 av 5 stjärnor

Wygrałam ponad 20000 tysięcy i…

Wygrałam ponad 20000 tysięcy i stwierdzili awarie w bonusie i nie chcą wypłacić wygranej dno

18 september 2024
Omdöme utan inbjudan
Logotyp för hellspin.com

Svar från hellspin.com

We're truly sorry to hear that your experience at HellSpin Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Betygsatt 1 av 5 stjärnor

Hellspin removed $43000 winnings

Hellspin removed $43000 worth of winnings from my account citing a glitch in a bonus reload amount. Unfortunately for them this was inaccurate information. The deposit I made for the bonus was $46. The refund they credited me for obtaining the bonus was $40 which just so happens to be the subsequent deposit I made and the non bonus money I deposited to obtain my winnings. I have all of the back up information to support my position I have made numerous attempts to communicate however they are oddly slow on the response. My next step is to lodge a complaint with Curacao and also AMCA. They used document verification issues to buy time to find a way to disallow my withdrawals despite having already been fully verified twice this year already. The live chat support was vague and full of misinformation and non information citing casino technical issues initially for the problems. I have been a loyal consumer for 2 years however this has left an extremely bad taste in my mouth and I will be singing from the rooftops about the malicious manner hellspin has gone about cancelling my winnings.

19 september 2024
Omdöme utan inbjudan
Logotyp för hellspin.com

Svar från hellspin.com

Kristy, we’re truly sorry to hear about your experience, and we regret the situation. This is an extremely rare occurrence, caused by a technical glitch on our side, where bets were placed but the amount wasn’t properly deducted from the balance. Unfortunately, this led to some users being impacted, and we had to make adjustments accordingly.

We take full responsibility for the error and want to assure you that we have already taken all necessary steps to ensure that this doesn’t happen again. We deeply regret the inconvenience caused and understand how frustrating this situation must be for you, especially after being a loyal customer for two years.

If you have any further questions or concerns, please reach out to our support team—we’re here to assist you and resolve this matter. We genuinely value you as a customer and sincerely hope to regain your trust and continue providing you with a positive experience moving forward. Thank you for your understanding.

Betygsatt 1 av 5 stjärnor

Had 10,000 in account of winnings I put…

Had 10,000 in account of winnings I put 140 to win this put withdraw request was rejected with no information so sent in another went to work for the day come back 9 hours later and my account is empty and after reading reviews this is not the first time this site has done this they need to have it put back in my account I will not let it slide my family is all lawyers

15 september 2024
Omdöme utan inbjudan
Logotyp för hellspin.com

Svar från hellspin.com

We're truly sorry to hear that your experience at Cookie Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Betygsatt 1 av 5 stjärnor

Tylko puste spiny

Tylko puste spiny. Zostały sprawdzone każde stawki. Ustawione kasyno nie warto się rejestrować bo tylko stracicie swoje pieniądze a zabawy w tym miejscu nie ma. Najlepsze tylko stacjonarne kasyna. Online wszystkie ustawione na max. zysk.

11 september 2024
Omdöme utan inbjudan
Logotyp för hellspin.com

Svar från hellspin.com

We're truly sorry to hear that your experience at HellSpin Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Betygsatt 1 av 5 stjärnor

Søppel nettsted

Søppel nettsted, med AI genererte spam reklamer på YouTube. Oppretter tusenvis av YouTube kanaler for å unngå blokkering funksjonen. Håper de forsvinner, eller slutter å reklamere.

9 september 2024
Omdöme utan inbjudan
Logotyp för hellspin.com

Svar från hellspin.com

We're truly sorry to hear that your experience at HellSpin Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Betygsatt 1 av 5 stjärnor

This is such a garbage website

This is such a garbage website, it's like you have designated days of when you win and when you give your money to the winners, it's so predictable 99% of the time, theres no randomness, because on that once in a blue moon day where you are the one winning, you're winning every time. It's ridiculous that you're allowed to run a website that's meant to be random when it isn't.

7 september 2024
Omdöme utan inbjudan
Logotyp för hellspin.com

Svar från hellspin.com

We're truly sorry to hear that your experience at HellSpin Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Betygsatt 1 av 5 stjärnor

Absolutely garbage

Absolutely garbage. These people are scammers. Won't give me a statement of how much money they've stole from me compared to how much money I've won. Ever since I complained pretty sure my loss rate is now about 99% if I'm lucky enough to get a bonus during gameplay it might be for $3 or $6. Do yourself a favor and find a better Casino one that's not so corrupt

4 september 2024
Omdöme utan inbjudan
Logotyp för hellspin.com

Svar från hellspin.com

We're truly sorry to hear that your experience at HellSpin Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Betygsatt 5 av 5 stjärnor

Another casino I have had the pleasure…

Another casino I have had the pleasure of playing on for many years and the negative feedback is actually shocking to me I haven’t had such issues ever and had good withdrawals and been looked after by my vip Tiffany a hell of a lot, pardon the pun.

1 september 2024
Omdöme utan inbjudan
Logotyp för hellspin.com

Svar från hellspin.com

Hello Con! Thank you for sharing your experience!

We’re glad to hear that you’ve enjoyed playing at our casino for many years and that you’ve had positive experiences with withdrawals. It’s wonderful to know that Tiffany has been taking great care of you as a VIP. Your support means a lot to us!

If you have any questions or need assistance, feel free to reach out. Happy gaming!

Betygsatt 1 av 5 stjärnor

Nastempne guwno wyludzenie pieniendzy…

Nastempne guwno wyludzenie pieniendzy oszusci zobaczymy co z danymi nie polecam naj lepsza platforma to slotica i betinia to jest to a reszta to guwno oszusci potszebujom tylko danyh tak jak data urodzenia i mijejsce zamieszkania i komornik czeka po paru miesioncah nawet problem zamknonc konto wielkie oszustfo

30 augusti 2024
Omdöme utan inbjudan
Logotyp för hellspin.com

Svar från hellspin.com

We're truly sorry to hear that your experience at HellSpin Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Betygsatt 1 av 5 stjärnor

Scam,ho prelevato 400€

Scam,ho prelevato 400€, dopo 3 ore sono ritornati nel conto, è ovvio che non ti pagano e devi rigiocarli,per poi non vincere più.State alla larga, giocate in casinò seri

26 augusti 2024
Omdöme utan inbjudan
Logotyp för hellspin.com

Svar från hellspin.com

We're truly sorry to hear that your experience at HellSpin Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Betygsatt 5 av 5 stjärnor

I've been exploring HellSpin for a…

I've been exploring HellSpin for a while now, and I have mixed feelings. The game library is vast, offering plenty of choices of different tastes. Navigating the site is straightforward, which is a relief. Customer support was responsive, so no complaints there. However, the bonuses didn't excite me, and I think they could do more to retain players. The withdrawals were processed without a hitch, but I still feel like the platform lacks that extra spark. If HellSpin enhanced its promotional offers, it could really elevate the user experience.

8 augusti 2024
Logotyp för hellspin.com

Svar från hellspin.com

Thank you for your feedback, Dalkon!

We’re pleased you find our mobile compatibility to your liking. We appreciate your comments on the promotions and will work on making improvements in that area. Thanks for sharing your experience with us!

Betygsatt 1 av 5 stjärnor

Finger weg betrug

17 augusti 2024
Omdöme utan inbjudan
Logotyp för hellspin.com

Svar från hellspin.com

We're sorry to hear about your experience. We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Betygsatt 1 av 5 stjärnor

SCAM SCAM SCAM!!

Scam scam scam!!!
DOPO AVER DEPOSITATO PIU DI 1500$ SENZA AVER INSERITO I DOCUMENTI PERSONALI,PER UN PRELIEVO DI SOLI 200$ MI VIENE RIFIUTATO E MI VENGONO RICHIESTI I DOCUMENTI D'IDENTITA E LA FOTO DELLA CARTA CON IL QUALE HO EFFETTUATO I DEPOSITI!
POTETE PURE VERSARE 100.000 EURO E NESSUNO VI CHIEDERÁ NIENTE MA APPENA PROVATE A PRELEVARE 5 DOLLARI SE E VENGONO FUORI CON 1000 SCUSE PER NON PAGARE...ED INOLTRE. GIOCHI SONO TRUCCATI PERCHE NON SI VINCE MAI!!DENUNCIATE ALLA POLIZIA POSTALE!

13 augusti 2024
Omdöme utan inbjudan
Logotyp för hellspin.com

Svar från hellspin.com

We're sorry to hear about your experience. We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Betygsatt 1 av 5 stjärnor

Scammers

Scammers
Told me that I violated terms on a bonus when in fact i wasnt playinh with bonus money but rather my real money..

I have been very clear about the issue and I have provided every evidence that supports my review, them asking about more information is just lies they never asked me about anything they just denied my money and wrote the same copy pasted reply that "I broke the rules"

27 juli 2024
Omdöme utan inbjudan
Logotyp för hellspin.com

Svar från hellspin.com

We're sorry to hear about your experience. We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Betygsatt 5 av 5 stjärnor

I enjoyed playing on HellSpin

I enjoyed playing on HellSpin, but I wish they had more promotions. The games are fun, but the bonuses could be better. The site works smoothly.

3 augusti 2024
Logotyp för hellspin.com

Svar från hellspin.com

Eric, thanks for your feedback! We're glad to hear you enjoyed playing on HellSpin and found the games fun. We appreciate your thoughts on the promotions and bonuses. Your input is valuable, and we’ll take it into consideration as we work on offering more appealing promotions.

If you have any more suggestions or need assistance, feel free to reach out. Thanks for being a part of HellSpin!

Betygsatt 1 av 5 stjärnor

Horrible Experience - Stay Away!

I recently decided to try out HellSpin Casino and made a deposit of 1,000 to start playing. Unfortunately, this turned out to be a big mistake. The deposit failed to go through on the site, but the amount was still debited from my eWallet. This was incredibly frustrating, as I was left without access to the funds I wanted to use.

When I contacted customer service to get a refund, they assured me that I just needed to wait, which seemed reasonable at first. However, it's now been over 5 hours, and I still haven't received my money back. I reached out to customer service multiple times, and each time they asked me to provide my eWallet details again. I've sent them the information more than four times, but nothing has changed.

The way this situation has been handled is completely unacceptable. It’s just 1,000—not millions—yet they are treating it like it's an enormous transaction that requires endless delays. This level of service is beyond frustrating and feels like a blatant attempt to avoid refunding my money.

To anyone considering this site, I strongly advise you to stay away. The customer service is terrible, and they clearly have no regard for their customers. Save yourself the headache and choose a more reliable online casino.

2 augusti 2024
Omdöme utan inbjudan
Logotyp för hellspin.com

Svar från hellspin.com

Cy, we’re sorry to hear about your experience. However, we were unable to find any deposit records or support requests under your account. It seems there might be a misunderstanding or a mix-up.

Please reach out to our support team directly with your account details so we can investigate this further and resolve any issues. Your feedback is important to us, and we want to ensure that any concerns are addressed appropriately.

Thank you for your understanding.

Betygsatt 1 av 5 stjärnor

Withdraw and customer support

Completely hopeless customer support. If you manage to withdraw money, you are one of the lucky few. Sent in over 20 documents and most of them rejected after 10 minutes. Tried several times.

Closed the account and will only use reliable casinos in the future

2 augusti 2024
Omdöme utan inbjudan
Logotyp för hellspin.com

Svar från hellspin.com

We're sorry to hear about your experience. We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer