helloworld.com.au Omdömen 

203
•
TrustScore 2.5 av 5

2,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have been dealing with mark from hello world munno para . If I could give ten stars I would, nothing has been too much trouble for him , he has gone out of his way to accommodate my many questions... Se mer

Betygsatt 1 av 5 stjärnor

Don't book with Emily from Helloworld Travel Sandgate. Pressures you to pay. Didn't mention anything about paying extra for our seat location so after we booked we had to pay just under $2000 e... Se mer

Betygsatt 1 av 5 stjärnor

Booked a scandanavian tour with hello world Melton who they used Ben tours. Paid cash. Ben tours went under and I had to repay all accommodation and transfers. They will not refund me any extra cost t... Se mer

Betygsatt 1 av 5 stjärnor

Do not do business with this group. They don't only rip off travellers but businesses also. How they got a contract with the Australian Government is beyond me. Federal Public Service staff booked out... Se mer

Företagsinformation

  1. Resebyrå

Om helloworld.com.au

Informationen kommer från olika externa källor

To all our customers, we make five key promises that ensure we deliver great value and service, every time.

No Online Booking Fees – So you can go further with every booking

Book Together & Save – Combine your flight and hotel in the same booking and save

Hotel Price Promise – Sleep easy knowing that you are getting the best hotel rates

24/7 Customer Support – We’re here for you all day, every day

Trustworthy, Safe and Secure – Your details are always safe in our hands

Kontaktuppgifter

2,4

Dålig

TrustScore 2.5 av 5

203 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,4

Alla omdömen

(203)

3 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 1 av 5 stjärnor

Bad experience.

Will never use Helloworld.com again. Booked a flight to sydney at $398. They took two payments of $398. Still waiting for funds to be put back into my account.

16 juli 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

well done

All very good so far. Do not stay in selected asccommodation for another week.

24 juni 2016
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Days Inn Hollywood

The staff were friendly and courteous I felt secure because the doors remained locked at all times and location was excellent.
The rooms are comfortable and clean as was the bathroom,

23 juni 2016
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Just another flight

'HelloWorld' were efficient and reasonable at getting me to my destination and back. A pity the airline I chose was not as good.

21 juni 2016
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Larry , Appreciate the review. Thanks

Betygsatt 5 av 5 stjärnor

Great, honest and helpful

Hello world. Were great to book through. The flights I booked required changes. The team were at the end of a phone and responses and changes were quickly made X do all interction was courteous. Highly recommended

21 juni 2016
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Jacquilene, Thanks for the review, we are happy to hear your experience making changes was positive.

Betygsatt 4 av 5 stjärnor

Fantastic

They done everything for me it was great

21 juni 2016
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Robert, Glad to be of assistance, thanks for the review.

Betygsatt 3 av 5 stjärnor

Interface complicated, booking not streamlined

I am an experienced online user and traveller and I found the interface a little complicated and ended up booking a fare without check in luggage. The booking did not appear on my British Airways profile and I had to call them when I arrived in London to have a seat allocated (I am a gold frequent flyer).

21 juni 2016
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Virginia, We appreciate the feedback, we are constantly looking for way to improve the website and are planning an upgrade on the 31Aug16 that should see greater transparency and clarity throughout the booking path.

Betygsatt 1 av 5 stjärnor

Rigid

Rigid unhelpful and un-understandable

21 juni 2016
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Edward, We appreciate all feedback, thank you for the review. We are planning a major overhaul of the site on the 31Aug16, we are aiming for greater transparency and clarity for our customers so we hope you will find the new model more helpful and understandable.

Betygsatt 5 av 5 stjärnor

Best Prices

Offers the best price for flights. Cheaper fare offered than the host website of airline chosen. Highly recommended.

21 juni 2016
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Thanks for the review Rupinder

Betygsatt 3 av 5 stjärnor

Flight to Indonesia

I already have a flight booked to Bali through helloworld, but was trying to look for another flight for the end of the year, struggled to book the flight I wanted, ended up going to another travel agent. I already have a flight

21 juni 2016
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Mulan, Thanks for the feedback, we are sorry to hear you struggled to book the flight you wanted, you may find it helpful to refine your search results by factors such as: number of stops, departure/ arrival time, price range, airlines and flight times.

Betygsatt 5 av 5 stjärnor

Excellent experience

The car booked was the one made available. This isn't always the case by competitors. Very pleased to be given a car with only 6000 km on the clock. Process was very quick and by a lovely helpful person.

21 juni 2016
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Jean,
Thanks for the review.

Betygsatt 4 av 5 stjärnor

Excellent

We went with Hello World in August last yr to Canada and Alaska, what an awesome holiday, the scenery was just beautiful, in Canada and Alaska, The Coach we went on was also great, especially the driver, and also,the people on the coach, the only part we did,nt really enjoy was the cruise with Holland American Lines,the ship was a bit old ,the rooms were a bit disappointing, especially what we had asked for.

13 juni 2016
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Beth, We appreciate your review and are pleased you had an awesome holiday.

Betygsatt 1 av 5 stjärnor

scam

I have book the return tickets from Perth to Kuala lumpur.
I was shocked when i received the confirmation.
Because flights was switched ( on confirmation its shows that we are travelling from Kuala Lumpur to Perth return).
I have called the customer services and received the terrible response. They said that i have to pay $40 website fee and $51 airline fee and then fare difference fee. That was $240 for per passenger.

I have a question for our Department Australian Consumer affairs that why these companies are running their business ..Department should have to cancel their Lic.

I am going for an official complaint.
I think that the Department need to revise all the reviews from top to bottom.

20 maj 2016
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Vish, We understand you have also posted on an alternative review site. As per our other reply we are investigating what details were entered at time of booking and will reply when we have more information.
Kind Regards.

Betygsatt 1 av 5 stjärnor

TOTALLY INCOMPETENT

I paid $1,236 for a return flight Sydney to Paris, it then cost Helloworld $2,552 to rectify the errors they made with my booking. They even wanted me to pay for their errors with a refund after "upper management" approval. They offered me a $100 hotel voucher as "goodwill" and then sent a $75 one ! I have donated the voucher cost back to them to use towards customer service training. Do yourself a favour and use a reputable on line travel provider, most will price match Helloworld's prices and without incompetent and arrogant handling of your booking.

2 maj 2016
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Dear Marion, We are very sorry to hear that your experience was not a positive one. Unfortunately, due to a schedule change and communication breakdown with the airline errors were made, we subsequently had to pay to fix them. We do appreciate all feedback and will pass on your comments for further coaching opportunity.

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