HelloFresh New Zealand Omdömen 14 776

TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

The meals are yummy and easy to make. I don't think there is enough meat though, I buy a four people box but have to always top up the meat (eg an extra chicken breast etc) to actually feed four, its... Se mer

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Betygsatt 4 av 5 stjärnor

Overall I'm happy with service, we recently tried another brand. Then switched back. My only disappointment would be my last order was delivered after 8pm at night. With no textes or email of expe... Se mer

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Betygsatt 4 av 5 stjärnor

There is a range of options so you don't get bored. I'm retired, so I find it convenient and cost effective to use Hello Fresh rather than visit the supermarket where impulse buying is always on the... Se mer

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Betygsatt 5 av 5 stjärnor

Easy and yummy meals! Most ingredients are prepped, saves your time, very efficient. Has the exact food measurements needed, so you dont waste veggies. Tired of wandering in the grocery on what recipe... Se mer

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Företagsinformation

  1. Online-matbeställning
  2. Leverantör av livsmedelsprodukter

Skrivet av företaget

HelloFresh delivers great recipes and fresh ingredients to your home each week. Cook fast healthy recipes designed by nutritionists and chefs.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

15 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

The chicken was delicious as was the…

The chicken was delicious as was the potato salad. The avocado was probably a good week away from doing the job. A waste! Overall deserving of a 4.

23 februari 2026
Omdöme utan inbjudan
Logotyp för HelloFresh New Zealand

Svar från HelloFresh New Zealand

Thank you so much for your review! ⭐

We're over the moon to hear that you're enjoying being part of the #FreshFam!

We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️

You can reach our awesome Customer Care Team via:

📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Daren 💚

Betygsatt 5 av 5 stjärnor

Great recipes

Great recipes, my young adult boys are enjoying the variety and ease of following the instructions

21 januari 2026
Logotyp för HelloFresh New Zealand

Svar från HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Daren💚

Betygsatt 5 av 5 stjärnor

Good option for busy family

Food choices are great, delivery on time and customer service is friendly.

6 januari 2026
Logotyp för HelloFresh New Zealand

Svar från HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Daren💚

Betygsatt 5 av 5 stjärnor

Hello fresh has a great selection of…

Hello fresh has a great selection of recipes n food. Prices are reasonable with a great selection. Have been a customer for over 3 years and can’t fault service and quality !

4 oktober 2025
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Svar från HelloFresh New Zealand

Thank you so much for your review! ⭐

We're over the moon to hear that you're enjoying being part of the #FreshFam!

We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️

You can reach our awesome Customer Care Team via:

📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Daren 💚

Betygsatt 4 av 5 stjärnor

Hello Fresh for the win

We have been trialing both Hello Fresh and My Food Bag for awhile now, and have chosen Hello Fresh to go forward. The choices are just better, the food is great.. and the pricing is far far more reasonable. We love the packaging for HF too - so much easier when just about everything for a meal is in one bag which you can just grab. and we love the points and giveaways and little surprises that Hello Fresh keep delivering. Is convenient and easy - and the food is delicious.

5 augusti 2025
Logotyp för HelloFresh New Zealand

Svar från HelloFresh New Zealand

Thank you so much for your review! ⭐

We're over the moon to hear that you're enjoying being part of the #FreshFam!

We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️

You can reach our awesome Customer Care Team via:

📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Daren 💚

Betygsatt 4 av 5 stjärnor

There are hits and misses

There are hits and misses, but I've had a hundred or so boxes and will continue getting more.

19 juli 2025
Logotyp för HelloFresh New Zealand

Svar från HelloFresh New Zealand

Thank you so much for your review! ⭐

We're over the moon to hear that you're enjoying being part of the #FreshFam!

We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5-star experience! After all, you're what we're here for, and the greatest way we can improve is through your feedback. ⭐🍽️

You can reach our awesome Customer Care Team via:

📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Ricka 💚

Betygsatt 3 av 5 stjärnor

I recieved my order on a Saturday by…

I recieved my order on a Saturday by Monday my tomatoes were rotting and the beans for different recipe were turning black. Disappointed.

28 januari 2026
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Svar från HelloFresh New Zealand

Hi Ange,

Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Ricka
Customer Resolution Specialist
HelloFresh

Betygsatt 4 av 5 stjärnor

Pretty awesome

Firstly, we are happy and appreciative of the time saved in shopping and thinking "what will we have tonight" and also financial savings... no impulse buying everything is sorted all we have to do is cook eat andclean up... however something that keeps showing up is missing or un usable produce... this is our 3rd week and without even opening our first bag I have notice we dont have the recipe/method instructions... im hoping this week all bags will have all ingredients required and that they are usable... so all in all this is my only under par comments everything else taste variety and as stated in the beginning the savings on many levels is awesome.

3 februari 2026
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Svar från HelloFresh New Zealand

Thank you so much for the review! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Betygsatt 3 av 5 stjärnor

Tasty but not Quick

The meals have been tasty but I don't enjoy how long they take especially when tired and don't feel like reading from a recipe. Prefer to make quick meals where I can throw ingredients together.

3 februari 2026
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Svar från HelloFresh New Zealand

Hi Julia,

Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Daren
Customer Resolution Specialist
HelloFresh

Betygsatt 3 av 5 stjärnor

Quality of product seemed to decline

Quality of product seemed to decline. EG shrivelled up radishes..Hello Fresh does not seem to be in tune with customers demographics.eg I am 78 years old.. my last order was tacos and hamburgers. More suitable for teenagers!

5 december 2025
Logotyp för HelloFresh New Zealand

Svar från HelloFresh New Zealand

Hi Jane,

Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Blanch
Customer Resolution Specialist
HelloFresh

Betygsatt 5 av 5 stjärnor

Great way to take the stress of dinners…

Great way to take the stress of dinners and lunch ideas. As vegetarian, I get to choose from a great variety of veg options makes it so easy as well.

23 december 2025
Logotyp för HelloFresh New Zealand

Svar från HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Betygsatt 4 av 5 stjärnor

Makes life easier

Good, healthy, easy to follow recipes,

18 november 2025
Logotyp för HelloFresh New Zealand

Svar från HelloFresh New Zealand

Thank you so much for your review! ⭐

We're over the moon to hear that you're enjoying being part of the #FreshFam!

We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5-star experience! After all, you're what we're here for, and the greatest way we can improve is through your feedback. ⭐🍽️

You can reach our awesome Customer Care Team via:

📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Ricka 💚

Betygsatt 3 av 5 stjärnor

Choices of recipes are always the same

Choices of recipes are always the same

29 september 2025
Logotyp för HelloFresh New Zealand

Svar från HelloFresh New Zealand

Hi MP,

Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Ricka
Customer Resolution Specialist
HelloFresh

Betygsatt 5 av 5 stjärnor

Hassle free

I really hate supermarket shopping and trying deciding on what meals to cook each week. I really like that HelloFresh kits have everything you need to make the meal. The quality of the meats and vegetables are excellent, as are the portion sizes.
I am enjoying cooking meals again and trying different recipes and ingredients.

14 januari 2026
Logotyp för HelloFresh New Zealand

Svar från HelloFresh New Zealand

Thank you so much for your five-star review! ⭐

It's great to hear that our convenient recipes are making those 'what's for dinner?' decisions a breeze. 🙌

If you ever need a hand with your account or deliveries, we're available 24 hours a day, 7 days a week, and are happy to help! 😊

You can reach out via the 'Contact Us' section of your online account, or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Betygsatt 1 av 5 stjärnor

LHaven't been able cook yet as my first…

LHaven't been able cook yet as my first delivery was sent to wrong address. Will re-review when I get a delivery

3 februari 2026
Logotyp för HelloFresh New Zealand

Svar från HelloFresh New Zealand

Hi Hineari,

Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Ricka
Customer Resolution Specialist
HelloFresh

Betygsatt 5 av 5 stjärnor

Great service

Great service, always appraised of delivery time. Great recipes,fresh ingredients. We save money on our meals this way.

21 januari 2026
Logotyp för HelloFresh New Zealand

Svar från HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Betygsatt 5 av 5 stjärnor

I have supported Hello Fresh for years

I have supported Hello Fresh for years, stopping and starting subscriptions depending on where I was in life. This time, my family have really enjoyed the experience, decision fatigue at an all-time low, and enjoyment at a high. So far, so good and have committed to the next four weeks (without a discount locking us in). Keep up the fresh, great recipes!

6 maj 2025
Logotyp för HelloFresh New Zealand

Svar från HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Betygsatt 4 av 5 stjärnor

Great options and fast delivery

Great options and fast delivery. I know that things are more expensive but the protein portion is much more smaller than before, i ordered for two people and the meat is actually good for one.

10 februari 2026
Logotyp för HelloFresh New Zealand

Svar från HelloFresh New Zealand

Thank you so much for your review! ⭐

We're over the moon to hear that you're enjoying being part of the #FreshFam!

We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️

You can reach our awesome Customer Care Team via:

📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Daren

Betygsatt 4 av 5 stjärnor

Hello Fresh meals are great

Hello Fresh meals are great, I usually wait until they have a deal before I use them. I signed up when they had 40% discount off a box, then I felt it was worth me spending the money, Hard to get creative in the kitchen, so these recipes and pre planned meals really helps!

30 december 2025
Logotyp för HelloFresh New Zealand

Svar från HelloFresh New Zealand

Thank you so much for the review! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Betygsatt 4 av 5 stjärnor

A title is pointless. I'm critiquing not writing book

My Meal selection or choice on a whole isn't to bad.
Sometimes an ingredient (vegetable) is left out because of availability, which at times is understandable, but questionable at the height of their growing season.
Some vegetables delivered have been wilted or poor quality. it doesn't happen often but does happen.
Avocados are always green and have to be ripen. i can understand to a point, but it means running to the supermarket to buy a ripe one to follow the recipe when you're cooking that meal for the night.

9 december 2025
Logotyp för HelloFresh New Zealand

Svar från HelloFresh New Zealand

Thank you so much for the review! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Daren 💚

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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