The meals are yummy and easy to make. I don't think there is enough meat though, I buy a four people box but have to always top up the meat (eg an extra chicken breast etc) to actually feed four, its... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Overall I'm happy with service, we recently tried another brand. Then switched back. My only disappointment would be my last order was delivered after 8pm at night. With no textes or email of expe... Se mer
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There is a range of options so you don't get bored. I'm retired, so I find it convenient and cost effective to use Hello Fresh rather than visit the supermarket where impulse buying is always on the... Se mer
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Easy and yummy meals! Most ingredients are prepped, saves your time, very efficient. Has the exact food measurements needed, so you dont waste veggies. Tired of wandering in the grocery on what recipe... Se mer
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Företagsinformation
Skrivet av företaget
HelloFresh delivers great recipes and fresh ingredients to your home each week. Cook fast healthy recipes designed by nutritionists and chefs.
Kontaktuppgifter
Nya Zeeland
- hellofresh.co.nz
4,0
Bra
15 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great food and great idees more than…
Great food and great idees more than enough for 2 ppl
31 januari 2026
Svar från HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Blanch 💚
A few issues, but still enjoy meals.
We have had a few issues recently. The flavors are always very good and nice balanced meals. But, we have found the chicken bags often come open and the raw chicken juice leaks over everything. So we have had to throw a few things away.
The avocados are always hard as a rock and plasticky- they cannot be eaten. The beef rump has been very grissley & chewy, not much actual meat. Besides those issues which have occurred a few times on numerous orders- we are happy otherwise.
20 augusti 2025
Svar från HelloFresh New Zealand
Hi,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Daren
Customer Resolution Specialist
HelloFresh
Svar från HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Daren💚
The food and recipes are true to…
The food and recipes are true to descriptions. Easy to follow and quality ingredients
18 november 2025
Svar från HelloFresh New Zealand
Thank you so much for your review! ⭐
We are delighted to hear that you have been enjoying your meals!
Thank you for your feedback! We love to hear what we can do better and how we can turn your HelloFresh journey into a 5-star experience! After all, you're what we're here for and the greatest way we can improve is by listening to our Customers. ⭐🍽️
If you ever need a hand with your account or have any questions or feedback you can reach our awesome Customer Care team here:
Phone - (09) 886 9589
Live chat - hellofresh.co.nz
Facebook DM - http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Elise 💚
For us using Hello Fresh gives us a…p
For us using Hello Fresh gives us a quick easy way to choose what meals to cook. There is just the two of us.
The menu’s are a convenient way to decide. Also giving you the options to upgrade them slightly too, and to try things you may not usually have tried to make yourself.
We have had some lovely tasty meals with only a few that haven’t been our cup of tea. Sometimes the process of cooking the meal could be made a lot quicker by doing certain things a different way. So sometimes I just do that. Often too there is a lot of plastic rubbish from all the little ingredient packaging. I recycle what I can including using the paper bags in my kitchen rubbish bin.
My only thing is when you do have an issue(which is not often) using the app to give an accurate description of the issue can be a little tricky. As not all choices to indicate the right issues are available. So maybe being able to use specifics could be an option there.
All in all a great service for the two of us.
14 oktober 2025
Svar från HelloFresh New Zealand
Thank you so much for the review! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Meat cuts are always good
28 januari 2026
Svar från HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5-star experience! After all, you're what we're here for, and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Ricka
Excellent food bag service
I've had HelloFresh for several months. Food is great. Had no failures. Plenty of recipes to choose from each week.
3 februari 2026
Svar från HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Daren💚
Great for dinner planning.
Great for dinner planning.
Mostly great meals, some unripe fruit and useful.
28 januari 2026
Svar från HelloFresh New Zealand
Thank you so much for your review! ⭐
We're delighted to hear that our boxes are working for your household!
We're so sorry to hear that there have been a few hiccups with some of the ingredients you've received. As a service centred around convenience, this really undermines that benefit and we're so sorry to have not lived up to our promise. If this ever happens, it is important that this gets reported so we can look into what went wrong and take the appropriate action to make sure it doesn't happen again. Most importantly, we'll always make sure you're not out of pocket for an ingredient that wasn't up to our usual, high standard. If this happens again, please reach out to us and we'll be happy to get it reported and sorted!
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Joy 💚
Svar från HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Excellent meals
4 november 2025
Svar från HelloFresh New Zealand
Thank you so much for your review! ⭐
We're delighted to hear that our boxes are working for your household!
Thank you for feedback! We love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is by listening to our Customers. ⭐🍽️
📞 Phone - (09) 886 9589
💻 Live chat - hellofresh.co.nz
💬 Facebook DM - http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Joy 💚
It was a breath of fresh air
It was a breath of fresh air, I don’t have to worry what to cook for the day. Thank you Hello Fresh!🫶🏼
21 januari 2026
Svar från HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Daren 💚
Missing ingredients (still waiting for…
Missing ingredients (still waiting for a credit on my account). Some items not fresh (tomato, carrot)
30 december 2025
Svar från HelloFresh New Zealand
Hi Wayne,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Daren
Customer Resolution Specialist
HelloFresh
Very easy to cook and quick to prepare
Very easy to cook and quick to prepare. We have however received not good quality veges and unripe avocados
18 november 2025
Svar från HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Daren 💚
Luv the food
Luv the food. No problems there. But need a break as starts to taste the same after a while.
21 oktober 2025
Svar från HelloFresh New Zealand
Thank you so much for the review! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
I don't like how I couldn't pay for my…
I don't like how I couldn't pay for my weekly box, this week. You need to make it easier to pay for or week. when something happens with you regular payment
27 januari 2026
Svar från HelloFresh New Zealand
Hi Rachel,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Daren
Customer Resolution Specialist
HelloFresh
The food is amazing value for money
Everything is well packaged, the recipes are easy to follow and the delivery process is seamless. The flavours and quantities are perfect.
21 januari 2026
Svar från HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Daren 💚
The overall website is not useable
The overall website is not useable. They have an issue with the website whereas the menu changes even after you have selected and paid for the meals for the week. This has been raised with them however, nothing has been done yet. Bit concerning using a website where there can be data breach.
21 oktober 2025
Svar från HelloFresh New Zealand
Hi Shruti,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Daren
Customer Resolution Specialist
HelloFresh
DELIVERIES ARE RELIABLE
DELIVERIES ARE RELIABLE, PRICING IS REASONABLE, AND IT IS EASY TO CANCEL FOR A WEEK IF GOING ON HOLIDAY OR WHAT EVER.
26 augusti 2025
Svar från HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Daren💚
Love Hello Fresh.
Love Hello Fresh.
I just love everything about Hello fresh and meals are great so far.
14 januari 2026
Svar från HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊 You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊💚
- Blanch
Good variety of options available
Good variety of options available. Good amount of ingredients provided to feed the family. Good communications when things are different from what is displayed. App very easy to use.
21 oktober 2025
Svar från HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Michelle💚
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.